TechTalkDelphi’s Magazine for Automotive Technicians Issue 6 2014 delphiautoparts.com Contents Serious Protection for a Serious Kit 2 Can You Spot the Difference? 4 At the 2014 Geneva Motor Show, the OE Technology on the Latest Vehicles 6 Our Latest Cool OE Innovation 8 world’s leading vehicle manufacturers Troubleshooting Turbo Failures 10 Our Story – The Birth of a Brand 12 unveiled a fleet of new vehicles A Cool Service All Year Round 14 Cleaning Up with Delphi’s Cleaning Kit 16 featuring Delphi OE technology. Spotlight on Filters 18 Delphi Launches Oil Pressure Switches 20 Delphi Wins VW Group Award 22 Award Winning Delphi Connect 24 A Boiling Hot Service Opportunity 26 Ignition Coils Do’s and Don’ts 28 Why Replace the Ball Joint? 30 What’s in your tool box? Delphi’s new aftermarket website has been designed to keep technicians informed. Featuring relevant product information, how-to videos, technical information and more, users will be able to customise their experience by creating their very own toolbox with content that’s of most interest to them. Designed for optimum functionality across web, mobile and tablet platforms, the new site features a vibrant look and feel, more engaging content and improved usability and navigation. © Mercedes-Benz Active safety on the new Ford In the aftermarket, our technologies Focus, gasoline direct injection cover every aspect of today’s vehicles on Peugeot 308, diesel Common too. From brakes to steering, air Rail on Mercedes-Benz C Class conditioning to ignition, engine and Volkswagen Polo and high- management to fuel systems. Just as performance reception systems on importantly we also understand what the BMW 2-Series Active Tourer it takes to repair them. That’s why to name but a few. All designed we offer the right tools, support and to keep passengers safe, green expert training. Read on to learn more Visit delphiautoparts.com for essential and connected. about what Delphi can offer. tool box information 24 / 7 / 365. DDSX552(EN) Our Story – The Birth of a Brand. Page 12 Serious Protection for a Serious Kit. Being able to plug into a vehicle and run a Delphi software program that correctly identifies Diagnostics. the source of a problem is critical. The right diagnosis depends on the plug and play installation of the dongle accuracy of information in the software, drivers for faster set-up and ease of as well as the ability of the hardware use. And, it’s also paired with the Easy to Use. to take the correct readings from the individual VCI for optimum protection. vehicle and accurately decode it. And The new dongle replaces the current Hard to of course, the technicians system’s license key, simplifying both the knowledge and expertise. installation process and ongoing Crack. management of software releases. Having the right tool may not always be The licenses will still be initiated via the the case. As featured in the last edition internet with the only difference being of TechTalk, a number of sub-standard that the dongle is activated, rather counterfeit diagnostics tools and than the software. software are available in the market. Whilst these may look similar, on the It’s a tough nut to crack! inside it’s a completely different story. …And deservedly so! Delphi’s DS software offers OE level diagnostics They almost certainly do not offer across the key electronic systems the same level of OE expertise and including: petrol and diesel engine capability as the official solution. management, ABS, SRS, gearbox, They have not benefited from climate control, traction control, extensive research and development. instrument panel and immobilizer, They haven’t been tested on for both car and commercial a wide range of vehicles. vehicle applications. Nor have they been engineered to the same high standards. Delphi software also includes intelligent system identification, an These counterfeit products could intelligent all systems scan of all be putting you and your customers ECU/ECM’s for a complete vehicle at risk. To address this Delphi has diagnosis, VIN recognition for implemented a new, highly-secure accurate vehicle selection, full vehicle solution for its DS software. The information tree allowing vehicle patented concept integrates software specific check of OBD functionality and dongle, and offers multilayered without being connected to a vehicle protection. Based on a mini-USB and a customer reporting system. design, the solution has been developed by a security specialist, The comprehensive solution allows whose customer portfolio includes read and erase of fault codes, real many of the world’s leading banks. time data including graphing and It is delivered pre-configured with saving of data, ECU coding, parameter 2 TechTalk delphiautoparts.com BenefitsThink toDelphi the Technician. for Diesel adjustments, component configuration, Plug-and-play installation of the Easier automatic checks for test routines and programming, with dongle drivers for faster set-up software patches, fixes and comprehensive help files to assist the and less hassle. intermediate vehicle and technician through each process. functionality updates between No license keys required - licenses major software releases. Using the DS software technicians can will be activated automatically on quickly determine fault codes and be set-up and checked every 30 days No ‘missed’ days as software guided to the suspect area. To finalise for ease of use. start date is at point of activation. their diagnosis they can link to technical data, repair history, training support, Dongle can be moved freely Enhanced communications as well as their own experience or the between computers as long with individual notifications internet for additional information. as the right VCI is used – direct to the user. the software is not bound The DS software supports an extensive to a specific PC. Mini USB design to prevent damage. vehicle database with regular updates for more than 61 car manufacturers Dongle paired with VCI 10-metre range with latest on more than 82,000 systems during production. Bluetooth© wireless technology applications and 45 truck Heavy Duty for freedom of movement. manufacturers on more than 51,000 Only one dongle per VCI systems applications. The car software is required regardless of includes car and LCV applications and license set-up. the heavy duty, truck, trailer, bus and LCV applications. A B C D Check out our latest range of hardware platforms: A DS150E: B DS350E: C DS450E: D DS650E: Software only option, Rugged, 10 inch Latest technology, Dedicated and tested designed for customers convertible PC based touch screen Windows Windows 7 Professional who wish to use their on Windows 7. 8 Pro tablet with rugged PC with shock-absorbing own Windows based Can be used as touch case for enhanced shell. Also water, dust hardware for reduced screen tablet or as a protection against and splash resistant. investment costs. conventional keyboard. workshop environment. 3 Can You Spot the Difference? Delphi recently completed a The results? They speak for themselves! series of in-depth tests to analyse the physical properties as well as Poor Performance: Excess Fuel: the performance and endurance of injectors repaired by A non-authorised repairer cannot The inaccurate opening of a non- non-authorised workshops. produce a new calibration code and genuine nozzle, combined with the must reuse the old one. The ECU will inability of a non-authorised repair to These tests highlighted a number of be reset to the parameters of this code generate a unique calibration code, significant issues - namely the use and essentially has to ‘guess’ how can cause an increase in fuel of non-genuine components and to perform. This repeated inaccuracy injection. This doesn’t just waste your unauthorised processes. causes the engine to run poorly due to customer’s money – the burning of offset corrections. Also, the pressure the excess fuel can cause a notable build up, can produce excess smoke increase in exhaust smoke. and erratic noise from the engine. Injector repaired by authorised Delphi Diesel Centre network. Repaired to OE-approved test plans using specialist test equipment and software. Newly generated calibration code for accurate communication with the ECU and injection control. C2i / C3i code generated with 450 test points. Repaired in clean environment, free from contamination to approved standards. Diamond Like Carbon coated Delphi control valve to prevent seat valve seating deformation and erosion. Precision engineered Delphi nozzle for optimal spray atomisation, less emissions and enhanced engine performance. Repaired by highly-skilled, trained technicians. All with the backing of the OE manufacturer! 4 TechTalk delphiautoparts.com Your Customer Can. Increased Wear and Damage: The smart technician chooses a Delphi-approved repair every time! The use of non-genuine control Delphi Diesel Centres have invested in the very latest equipment, valves significantly increases the flow skills and training. They… and temperature of the injector’s back leak. In turn, the temperature band pressure builds in the injector, Diagnose and test using Fit genuine Delphi generating fault codes by the ECU. authorised test equipment components only. A non-genuine nozzle can open and tooling. Employ highly-qualified irregularly, unbalancing the cylinders Perform repairs to OE and trained technicians. and damaging the engine. In addition standards and processes. Offer competitive pricing the reusing of old calibration codes will Replace all wearable and exceptional after-sale lead to ECU faults and increase stress and performance-critical service and support. on the engine due to out-of-sync components. injection and overcompensation. Injector repaired outside of the Delphi Diesel Centre network. Repaired to unauthorised test plans on low quality test benches. Reused calibration code, unable to accurately instruct the ECU when and how much to inject. Non-audited workshop standards. Non-genuine, low-compatibility control valve with no coating.