Microsoft® OOuuttllooookk 22000000 Student Edition Complete Computer Courseware © 2002 by CustomGuide, Inc. 1502 Nicollet Avenue South, Suite 1; Minneapolis, MN 55403 This material is copyrighted and all rights are reserved by CustomGuide, Inc. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of CustomGuide, Inc. We make a sincere effort to ensure the accuracy of the material described herein; however, CustomGuide makes no warranty, expressed or implied, with respect to the quality, correctness, reliability, accuracy, or freedom from error of this document or the products it describes. Data used in examples and sample data files are intended to be fictional. Any resemblance to real persons or companies is entirely coincidental. 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Table of Contents Introduction .......................................................................................................................... 7 Chapter One: The Fundamentals...................................................................................... 11 Lesson 1-1: What’s New in Outlook 2000?.........................................................................12 Lesson 1-2: Starting Outlook...............................................................................................14 Lesson 1-3: Understanding the Outlook Screen ..................................................................16 Lesson 1-4: Using the Outlook Bar .....................................................................................18 Lesson 1-5: Using Menus ....................................................................................................20 Lesson 1-6: Using Toolbars .................................................................................................22 Lesson 1-7: Filling Out Dialog Boxes .................................................................................24 Lesson 1-8: Keystroke and Right Mouse Button Shortcuts.................................................26 Lesson 1-9: Composing and Sending E-mail.......................................................................28 Lesson 1-10: Receiving E-mail............................................................................................30 Lesson 1-11: Using the Folder List......................................................................................32 Lesson 1-12: Cutting, Copying, and Pasting Text ...............................................................34 Lesson 1-13: Creating an Appointment ...............................................................................36 Lesson 1-14: Viewing the Calendar.....................................................................................38 Lesson 1-15: Editing and Rescheduling Appointments .......................................................40 Lesson 1-16: Using the Contact List....................................................................................42 Lesson 1-17: Viewing, Editing, and Deleting Contacts .......................................................44 Lesson 1-18: Using the Tasks List.......................................................................................46 Lesson 1-19: Using Notes....................................................................................................48 Lesson 1-20: Working with Outlook Today.........................................................................49 Lesson 1-21: Getting Help from the Office Assistant..........................................................50 Lesson 1-22: Changing the Office Assistant and Using the “What’s This” Button .............52 Lesson 1-23: Printing an Item..............................................................................................54 Lesson 1-24: Exiting Microsoft Outlook .............................................................................55 Chapter One Review............................................................................................................56 Chapter Two: Using E-mail ............................................................................................... 63 Lesson 2-1: Composing and Sending E-mail.......................................................................64 Lesson 2-2: Specifying Message Options............................................................................66 Lesson 2-3: Receiving and Sorting Messages .....................................................................68 Lesson 2-4: Replying to a Message .....................................................................................70 Lesson 2-5: Forwarding a Message .....................................................................................71 Lesson 2-6: Checking Your Spelling ...................................................................................72 Lesson 2-7: Inserting a Hyperlink .......................................................................................74 Lesson 2-8: Attaching a File to a Message ..........................................................................75 Lesson 2-9: Opening an Attachment....................................................................................76 Lesson 2-10: Finding Messages...........................................................................................78 Lesson 2-11: Deleting Messages .........................................................................................79 Lesson 2-12: Exploring the Folder List ...............................................................................80 4 Microsoft Outlook 2000 Chapter Two Review............................................................................................................82 Chapter Three: Using the Address Book ......................................................................87 Lesson 3-1: Introduction to the Address Book.....................................................................88 Lesson 3-2: Configuring the Address Book.........................................................................89 Lesson 3-3: Adding New Entries .........................................................................................90 Lesson 3-4: Searching the Address Book and Editing Entries.............................................92 Lesson 3-5: Creating a Distribution List..............................................................................94 Lesson 3-6: Deleting Contacts and Distribution Lists .........................................................96 Chapter Three Review .........................................................................................................98 Chapter Four: Using the Contacts List.........................................................................101 Lesson 4-1: Adding a Contact............................................................................................102 Lesson 4-2: Editing and Deleting Contacts........................................................................104 Lesson 4-3: Adding an E-mail Sender to the Contact List.................................................106 Lesson 4-4: Mapping a Contact’s Address on the Internet.................................................107 Lesson 4-5: Changing Views .............................................................................................108 Lesson 4-6: Using the Actions Menu.................................................................................110 Lesson 4-7: Printing the Contact List.................................................................................112 Chapter Four Review .........................................................................................................114 Chapter Five: Using the Calendar ..................................................................................117 Lesson 5-1: Scheduling an Appointment ...........................................................................118 Lesson 5-2: Viewing the Calendar .....................................................................................120 Lesson 5-3: Editing and Rescheduling Appointments .......................................................122 Lesson 5-4: Scheduling an Event.......................................................................................124 Lesson 5-5: Setting Reminders ..........................................................................................125 Lesson 5-6: Copying Appointments...................................................................................126 Lesson 5-7: Configuring Calendar Options .......................................................................127 Lesson 5-8: Working with Recurring Appointments..........................................................128 Lesson 5-9: Printing the Calendar......................................................................................130 Lesson 5-10: Changing Calendar Views ............................................................................132 Chapter Five Review .........................................................................................................134 Chapter Six: Using the Tasks List................................................................................139