EFFECTIVE JUNE 14, 2021 BUS MAP & GUIDE Chittenden County MASKS REQUIRED AT ALL TIMES ON ALL GREEN MOUNTAIN TRANSIT VEHICLES Passengers who don't comply will be removed for the safety of others on-board the bus. Scan to download Transit App. From maps to trip planning to real-time data and everything in between, Transit App will help you get to where you're going on any GMT route. CONTACT GMT: Green Mountain Transit | 802.540.2468 [email protected] | www.RideGMT.com COVID-19 RIDER INFORMATION Couvre-visage requis Potrebna je obloga za lice Daboolida wajiga ayaa loo baahan yahay अनुहार कभर गन㔨 आवश्यक छ Se requiere cubrir la cara Yêu cầu che mặt Gratuit Besplatno Bilaash नन: शुल्क Tarifa libre Giá vé miễn phí Entrée arrière / Sortie arrière Zadnji ulaz / stražnji izlaz Kabax Gelida / Dib u Bixida पछाडि प्रनवष्ट / पछाडि बाडहर ननस्कनुहोस् Entrada posterior / Salida posterior Nhập sau / Thoát phía sau Distanciation sociale / pension limitée Socijalno distanciranje / Ograničeno ukrcavanje Jahawareerka bulshada / Gudida xaddidan सामाजिक दूरी / सीममत बो셍ि। Distanciamiento social / embarque limitado Xa cách xã hội / nội trú hạn chế Laver les mains Operi ruke Dhaq gacmaha हात धुनुहोस् Lavarse las manos Rửa tay MASKS REQUIRED AT ALL TIMES ON ALL GREEN MOUNTAIN TRANSIT VEHICLES Passengers who don't comply will be removed for the safety of others on-board the bus. For Everyone’s Safety DO NOT BOARD THE BUS if: • You have any symptoms of COVID-19; cough, fever, difficulty breathing. • You haven't followed VT State Guidelines. • You have been in contact with any person who is infected with COVID-19. GMT Facility Closures: • GMT’s main administrative buildings in Burlington, Berlin, and St. Albans are closed until further notice. 2 Downtown Transit Center Boarding Map on Back Cover NEWS | UPDATES | SERVICE ALERTS GMT's Customer Service staff is available by phone 7:00AM-4:00PM, Monday through Friday. Please call (802) 540-2468 with questions, or email us at [email protected] LOST and FOUND - If you think you may have lost or forgotten something either on the bus or at the DTC, please contact GMT's administrative office to schedule a time to collect your item(s). STAY CURRENT WITH GMT SERVICE ALERTS AND DETOURS: Transit App Download the Transit App and receive alerts via the app: www.transitapp.com GMT SERVICE ALERT EMAILS Sign-up for our Service Alert Email via our website at www.RideGMT.com GMT HOT LINE :: 802.540.6881 Call the GMT Service Alerts Hotline for the latest delays, detours, and cancellations. www.RideGMT.com Review our Service Alerts page on our website Follow us on Twitter www.twitter.com/RideGMT (@Ridegmt) Follow us on Facebook facebook.com/RideGMT (@ridegmt) Translate GMT's website into any language, helping to navigate your way through the public transit system. Go to www.RideGMT.com and click on the TRANSLATE BUTTON in the lower right corner of our site. Allez sur www.RideGMT.com et cliquez sur le BOUTON DE TRADUCTION dans le coin inférieur droit de notre site. Idite na www.RideGMT.com i kliknite na TRANSLATE BUTTON u donjem desnom kutu naše stranice. Tag www.RideGMT.com oo guji 'TRANSLATE BUTTON' ee ku yaal geeska hoose ee midig ee boggeena. www.RideGMT.com मा िानुहोस् र हाम्रो साइटको तल्लो दायाँ कुनामा अवतरण बटनमा क्लडक गर्नुहोस्। Vaya a www.RideGMT.com y haga clic en el BOTÓN DE TRADUCCIÓN en la esquina inferior derecha de nuestro sitio. Truy cập www.RideGMT.com và nhập vào NÚT CHUYậN ậ góc dậậi bên phậi cậa trang web cậa chúng tôi. Downtown Transit Center Boarding Map on Back Cover 33 BUS ROUTES | TRANSFERS | TITLE VI Bus Routes #1 Williston ...................................7-9 #2 Essex Junction ...........................10-12 #3 Lakeside Commuter ........................ 15 #5 Pine Street. .13-15 #6 Shelburne Road ..........................16-18 #7 North Avenue ............................19-21 #8 City Loop ...............................22-23 #9 Riverside/Winooski ........................24-25 #10 Williston/Essex ...........................26-27 #11 Airport .................................28-30 Shopping Shuttle .............................. 39 36 Jeffersonville Commuter ....................31 46 116 Commuter ..........................32-33 56 Milton Commuter ........................34-35 96 St. Albans LINK Express ......................36 86 Montpelier LINK Express ...................38-39 286 Burlington-Waterbury LINK Express ..........38-39 97 Barre LINK Express SERVICE SUSPENDED 76 Middlebury LINK Express (now operated by Tri-Valley Transit, see www.trivalleytransit.org/ for more. Transfers The following locations are designated as transfer locations: DTC, Amtrak, Champlain Mill, and Walmart. GMT cannot coordinate transfers at other locations; these are at a rider’s own risk. Buses can be held no later than five minutes past their scheduled departure and will depart once connecting passengers are on-board. Note: GMT cannot hold buses for transfers that operate on 20-minute service. Transfers are valid for one hour after issuance (ask for transfers when boarding a bus). Monthly pass holders passengers do not need a transfer, just swipe your monthly pass on the next bus. Title VI of the Civil Rights Act GMT operates its programs and services without regard to race, color, and national origin in accordance with the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with GMT. For more information on GMT’s civil rights program and the procedures to file a complaint, contact GMT at 802-864-2282 (VT Relay 800-253-0191), [email protected], or at our administrative office at 101 Queen City Park Road, Burlington, VT 05401. For more information visit www.RideGMT.com A complainant may file a complaint directly with the Federal Transit Ad- ministration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington DC, 20590. 4 Downtown Transit Center Boarding Map on Back Cover TRAVELER INFO | SPECIAL SERVICES Holidays There is no bus service and the GMT office and Downtown Transit Center are closed on the following holidays: New Year’s Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. GMT operates a shortened schedule on Christmas Eve. Please contact us at 802-540-2468 for more information. ADA and Special Services Boarding and Medical Equipment Passengers with disabilities are afforded the time they need to board and disembark the bus. Many buses can also be lowered to make it easier to enter and exit. Passengers with respirators, concentrators or portable oxygen may bring these items on the bus. Wheelchair Access All GMT buses are equipped with wheelchair lifts/ramps and two or more spaces to accommodate wheelchairs up to the weight capacity of the lift/ramp. Driver will operate the lift/ramp and secure you and your wheel- chair in the tie-down area. Paratransit Service Curb-to-curb lift-equipped vans are available for those who cannot use the regular bus service. For information and to apply for eligibility, please call 802-540-2468. Hearing and Sight Services Passengers can contact GMT through the Vermont Relay System by calling 711. Bus Map & Guides in large print and Braille are available upon request. Please call 802-540-2468 or toll-free at 866-864-0211. GMT School Trippers During the school year, GMT operates additional service to assist students in getting to school. These services are open to the general public. Sched- ule information can be found at RideGMT.com. Google Transit Need help planning your trip? Try Google Transit. Google’s trip planner can provide directions between any two points on our system - including bus times, stop locations and necessary transfers. Give it a try by going to google.com/transit. Bike Racks All GMT buses are equipped with easy to use bike racks. There is no charge to use the bike rack. All bike racks hold a maximum of two bikes (including children’s bikes) and are available on a first come, first served basis. A spring-loaded clamp holds each bike securely and the bike’s frame does not touch the bus or other bikes in the rack*. Passengers are responsible for loading and unloading their own bike. Folding bikes are al- lowed inside the bus, provided they can be kept out of the aisle or under the seat. Passenger must maintain control of the folding bike at all times. *MCI LINK buses have a slide out tray that bus operators will assist with. Lost and Found Items lost on the bus may be picked-up the next day after 10:00 AM at the GMT Administrative Offices. Call 802-540-2468 to be sure your item(s) have been found — items are kept for 30 days. GMT is not responsible for items left on buses. Requests for Reasonable Modifications In accordance with FTA 49 CFR Parts 27 and 37, GMT is committed to ensuring a reliable, accessible experience for all customers. All requests for reasonable modifications to GMT programs and services will be considered on an individual basis. For more information on GMT’s reasonable modification and the procedures to file a request or a complaint, contact GMT at 802-864-2282 (VT Relay 800- 253-0191), [email protected], or at our administrative office at 15 Industrial Parkway, Burlington, VT 05401. Downtown Transit Center Boarding Map on Back Cover 5 TILLEY DRIVE SHUTTLE The Special Services Transportation Agency (SSTA) operates this service and it is a FREE connection between the University Mall and Tilley Drive. The Tilley Drive Shuttle offers service to Vermont Eye Laser and the Sphinx Building, including the UVM Medical Center Dental Clinic on Route 116 in South Burlington.