ARGENTINA(AR) ARMENIA (AM) Correo Oficial de la República Argentina, Haypost CJSC Gerencia de Atención al Cliente, Call Center Tel: (+374 10) 53 96 13 Tel: (+54 11) 4891 9191 Fax: (+374 10) 57 42 32 Fax: E-mail: [email protected] E-mail: [email protected] Web site: www.haypost.am Web site: www.correoargentino.com.ar Hours of operation: (GMT +4) Hours of operation: (GMT -3) Mon – Fri: 1000 – 1800; Sat: 1000 – 1600 Mon – Fri: 0900 – 1800 Closed: Sunday Closed: Saturday, Sunday Languages: English, French, Russian, Others : Armenian Languages: English, Spanish AUSTRALIA(AU) AUSTRIA (AT) BRISBANE, QUEENSLAND – All EMS Postkundenservice / Customer Service enquiries Tel: (+43) 810 01 01 00 Tel: (+613) 8847 9980 Fax: (+43) 577 67 22071 Fax: (+613) 8847 9986 E-mail: E-mail: [email protected] Web site: www.post.at Web site: www.auspost.com.au Hours of operation: (GMT +2) Hours of operation: (GMT +11) Mon – Fri: 0800 – 1800 Mon – Fri: 0800 – 2000 Closed: Saturday, Sunday Closed: Saturday, Sunday Languages: English, Others : German Languages: English AZERBAIJAN(AZ) EMS "Azerexpresspost" BAHRAIN (BH) Tel: (+994 12) 598 43 98 Bahrain Fax: (+994 12) 598 54 94 Tel: (+973) 1734 3344 E-mail: [email protected] Fax: (+973) 341 645 Web site: www.azems.az E-mail: [email protected] Hours of operation: (GMT +4) Web site: Mon – Fri: 0900 – 1800; Hours of operation: (GMT +3) Sat: – Mon –Thu, Sat, Sun: 0700 – 2000 Closed: Sunday Closed: Friday Languages: English, Russian, Others : Languages: English, Others : Arabic Azerbaijani BELARUS (BY) BELGIUM (BE) "EMS - Belpochta" Service Contact Center Mail & Parcels Tel: (+375 17) 327 58 39 Tel: (+32) 2201 23 45 Fax: (+375 17) 220 22 06 Fax: E-mail: [email protected] E-mail: [email protected] / Web site: www.belpost.by [email protected] Hours of operation: (GMT +3) Web site: www.bpost.be Mon – Thu: 0830 – 1715, Fri: 0830 – Hours of operation: (GMT +1) 1600 Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Closed: Saturday, Sunday Languages: English, Russian Languages: French, Others : Dutch BHUTAN (BT) BOLIVIA (BO) Customer Care Unit, Thimphu GPO Magaly Imaña / Angelica Aliaga Tel: (+975) 77334444 Tel: (+5912) 231 70 76 / 237 41 48 Fax: (+975) 2 323108 Fax: (+5912) 231 7076 E-mail: [email protected] / E-mail: [email protected] [email protected] Web site: www.correosbolivia.com Web site: www.bhutanpost.bt/ Hours of operation: (GMT -4 ) Hours of operation: (GMT +6) Mon – Fri: 0800 – 2000 Mon – Fri: 0900 – 1600 Sat: 0800 – 1800 Sat: 0900 – 1230 Sun: 0900 – 1200 Closed: Sunday Languages: Others : Spanish Languages: English BRAZIL (BR) BRUNEI DARUSSALAM (BN) CAC - Central de Atendimento ao Cliente Premium Service Centre Tel: +55 (11) 3003 0100 Tel: (+673) 238 0481 Fax: Fax: (+673) 238 3823 E-mail: E-mail: [email protected] Web site: www.correios.com.br Web site: http://www.post.gov.bn Hours of operation: (GMT -3) Hours of operation: (GMT +8) Mon – Fri: 0900 – 1700 Mon – Thu & Sat : 0800 - 1630 Closed: Saturday, Sunday Closed: Friday, Sunday Languages: English, Spanish, Portuguese Languages: English, Others: Malay BULGARIA(BG) CAMBODIA(KH) Sofia EMS Center Tel: (+359) 2982 2700 Tel: (+855) 88 3959 555 Fax: (+359) 2986 2796/95 Fax: (+855) 23 725 900 E-mail: [email protected] E-mail: [email protected] Web site: www.bgpost.bg Web site: www.cambodiapost.com.kh Hours of operation: (GMT +2) Hours of operation: (GMT +7) Mon – Fri: 0700 – 1900, Mon – Fri: 0900 – 1700 Sat: 0700 - 1630 Closed: Saturday, Sunday Closed: Sunday Languages: English Languages: English CANADA (CA) CHILE (CL) Manon Fortin Contact Center Tel: (+1 416) 979 30 33 Tel: (+56 2) 2956 0303 Fax: (+1 613) 734 99 60 Fax: E-mail: [email protected] E-mail: [email protected] Web site: www.canadapost.ca Web site: http://www.correos.cl Hours of operation: (GMT -5) Hours of operation: (GMT -4) Mon – Fri: 0830 – 1630 Mon – Fri: 0900 – 1748 Closed: Saturday, Sunday Closed: Saturday, Sunday Languages: English, French Languages: English, Spanish COLOMBIA(CO) COSTA RICA(CR) Servicios Postales Nacionales S.A 4-72 Servicio al Cliente, Gerencia Comercial, Zapote San Jose Tel: (+571) 4722000 / 018000111210 Costa Rica Fax: Tel: 800 900 2000 / (+506) 2202 29 00 E-mail: Fax: (+506) 2281 02 27 [email protected] E-mail: [email protected] Web site: www.4-72.com.co Web site: www.correos.go.cr Hours of operation: (GMT -5) Hours of operation: (GMT -6) Mon – Fri: 0800 – 1700 Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Closed: Saturday, Sunday Languages: English, Spanish Languages: Spanish CÔTE D'IVOIRE (CI) CYPRUS (CY) EMS CÔTE D'IVOIRE EMS Call Center Tel: (+225) 21 00 06 19 Tel: (+357) 7777 80 13 Fax: Fax: (+357) 2266 11 33 E-mail: [email protected] E-mail: [email protected] , Web site: www.laposte.ci [email protected] Hours of operation: (GMT 0) Web site: www.cypruspost.gov.cy Mon – Fri: 0800 – 1630 Hours of operation: (GMT +2) Closed: Saturday, Sunday Mon – Fri: 0800 – 1500 Languages: English, French Closed: Saturday, Sunday Languages: English, Others : Greek DENMARK (DK) CZECH (CZ) Postnord Logistics A/S Call Center Tel: (+45) 7025 38 38 Tel: (+420) 800104410 Fax: (+45) 3362 0152 Fax: (+420) 596112049 E-mail: [email protected] E-mail: [email protected] Web site: www.postdanmark.dk Web site: www.ceskaposta.cz Hours of operation: Hours of operation: (GMT +1) Summer Time (GMT +2) Mon – Fri: 0700 – 1900 Winter Time (GMT +1) Sat: 0800 – 1200 Mon – Fri: 0900 – 1600 Closed: Sunday Closed: Saturday, Sunday Languages: English, Czech Languages: English ECUADOR (EC) EMS Quito Tel: (+593 2) 3 828 400 Ext. 6989 / 6915 Fax: E-mail: EGYPT (EG) [email protected] / EMS Cairo [email protected] Tel: (+20 2) 3535 1621 Web site: www.correosdelecuador.gob.ec Fax: (+20 2) 392 36 86, 390 42 50 Hours of operation: (GMT -5) E-mail: [email protected] Mon – Fri: 0800 – 1700 Web site: www.egyptpost.org Closed: Saturday, Sunday Hours of operation: (GMT +2) Languages: English, Spanish Mon – Thu, Sun: 0900 – 1700 Closed: Friday, Saturday EMS Guayaquil Languages: Arabic, English Tel: (+593 4) 2 598 310 Ext. 6565 Fax: E-mail: [email protected] Web site: www.correosdelecuador.gob.ec Hours of operation: (GMT -5) Mon – Fri: 0800 – 1700 Closed: Saturday, Sunday Languages: English, Spanish EL SALVADOR(SV) ESTONIA (EE) Dirección General de Correos Customer Service Centre Tel: (+503) 2527 7600 Tel: (+372) 6616 616 Fax: Fax: (+372) 6053 345 E-mail: [email protected] E-mail: [email protected] Web site: www.correos.gob.sv Web site: www.post.ee Hours of operation: (GMT -6) Hours of operation: (GMT +2) Mon – Fri: 0800 – 1530 Mon – Fri: 0900 – 2000, Sat: 0900 – 1500 Closed: Saturday, Sunday Closed: Sunday Languages: English, Spanish Languages: English, Russian: Estonian FIJI (FJ) FINLAND (FI) EMS Customer Care / Operations Customer Service, Helsinki OE Warehouse Tel: (+358) 20 451 5711 Tel: (+679) 334 02 22 / 334 59 00 Fax: (+358) 20 451 5467 Fax: (+679) 334 59 96 E-mail: [email protected] E-mail: [email protected] Web site: Web site: www.postfiji.com.fj Hours of operation: (GMT +3) Hours of operation: (GMT +12) Mon – Fri: 0800 – 1600 Mon – Fri: 0800 – 1600 Closed: Saturday, Sunday Closed: Saturday, Sunday Languages: English, Others : Finnish / Swedish Languages: English FRANCE (FR) GEORGIA (GE) CHRONOPOST / IMPORT EMS Georgian Post Tel: +33 969 391 391 Tel: (+995) 32 2354094 Fax: (+33) 9 70 00 90 14 Fax: E-mail: E-mail: [email protected] [email protected] Web site: www.gpost.ge Web site: www.chronopost.fr Hours of operation: (GMT +4) Hours of operation: (GMT +1) Mon – Fri: 0900 – 1700 Mon – Fri: 0800 – 1800, Sat: 0800 - Closed: Saturday, Sunday 1200 Languages: English , Russian, Others : Georgian Closed: Sunday Languages: English, French, Spanish , Others : Japanese GERMANY (DE) GHANA (GH) EMS Customer Service (Import) EMS GHANA CALL CENTER AND INQUIRY Tel: (+49) 6142 8352 350 Tel: (+233 30) 2 668138 Fax: (+49) 6142 8352 359 Fax: E-mail: E-mail: [email protected] [email protected]/[email protected] Web site: Web site: Hours/days of operation: (GMT +1) WINTER Hours of operation: (GMT 0) TIME/ (GMT +2) SUMMER TIME Mon – Fri:0800 – 1700 Mon – Fri: 0800 – 1600 Closed: Saturday,Sunday Closed: Saturday, Sunday Languages: English Languages: English, German GREAT BRITAIN (GB) Parcelforce Worldwide Int'l. Customer GREECE (GR) Services Tachymetaphores ELTA S.A. Tel: (+44) 2476 213 455 Tel: (+30 210) 607 30 05 Ext. 3 Fax: (+44) 2476 213 508 Fax: (+30 210) 607 30 69 E-mail: E-mail: [email protected] [email protected] Web site: www.elta-courrier.gr Web site: www.parcelforce.com Hours of operation: (GMT +2) Hours of operation: (GMT +1) in Summer Mon – Fri: 0900 – 1700 Mon – Fri: 0730 – 1730 Closed: Saturday, Sunday Closed: Saturday, Sunday Languages: English, French, Others: Greek Languages: English GUATEMALA (GT) Guatemala GUAM Tel: (+502) 2232 7448 Guam Fax: (+502) 2230 4446 Tel: (+1 415) 536-6529 E-mail: [email protected] Fax: (+1 415) 536-6456 Web site: Hours of operation: (GMT -6) Mon – Fri: 0730 – 1715 Closed: Saturday, Sunday Languages: Spanish HONG KONG(HK) Hongkong Post Mail Tracing Office HONDURAS(HN) Tel: (+852) 2921 2142 Tegucigalpa Fax: (+852) 2851 6062 Tel: (+504) 2234-6988 E-mail: [email protected] Fax: Web site: E-mail: Hours of operation: (GMT +8) mailto:[email protected] Mon – Sat: 0830 – 1700 Closed: Sunday