BlackBerry Leap Smartphone Version: 10.3.3 User Guide User Published: 2016-12-01 SWD-20161201111404342 Contents Setup and basics........................................................................................................................................... 6 Your device at a glance...................................................................................................................................6 What's different about the BlackBerry 10 OS?.................................................................................................7 Notification icons.........................................................................................................................................13 Menu icons..................................................................................................................................................14 Setting up your device..................................................................................................................................14 Using gestures.............................................................................................................................................17 Advanced interactions................................................................................................................................. 24 Personalizing your device.............................................................................................................................25 Device Switch.............................................................................................................................................. 26 About BlackBerry ID.................................................................................................................................... 36 Phone and voice.......................................................................................................................................... 39 Phone..........................................................................................................................................................39 Notifications and ringtones.......................................................................................................................... 48 Voicemail.....................................................................................................................................................55 BlackBerry Hub and email........................................................................................................................... 58 BlackBerry Hub and email........................................................................................................................... 58 joyn for BlackBerry 10 devices..................................................................................................................... 87 Media.......................................................................................................................................................... 90 Change the media volume............................................................................................................................90 Supported audio and video file extensions, formats, and codecs................................................................... 90 Troubleshooting: Media................................................................................................................................91 Camera........................................................................................................................................................91 Pictures.....................................................................................................................................................101 Music........................................................................................................................................................ 108 Videos....................................................................................................................................................... 113 BlackBerry Story Maker............................................................................................................................. 118 Media sharing............................................................................................................................................121 FM Radio...................................................................................................................................................122 Settings..................................................................................................................................................... 124 Customize your device settings.................................................................................................................. 124 Update your device software...................................................................................................................... 128 Battery and power..................................................................................................................................... 129 Connections.............................................................................................................................................. 136 BlackBerry Keyboard and typing................................................................................................................ 159 Language.................................................................................................................................................. 166 Keyboard input methods............................................................................................................................168 Screen display........................................................................................................................................... 173 Accessibility.............................................................................................................................................. 175 Media cards and storage............................................................................................................................192 Using your device with BlackBerry Link...................................................................................................... 197 Applications and features...........................................................................................................................207 Organizing apps.........................................................................................................................................207 About the BlackBerry Assistant.................................................................................................................. 209 Calendar....................................................................................................................................................213 Contacts....................................................................................................................................................223 Clock.........................................................................................................................................................230 Android Apps.............................................................................................................................................234 Maps and GPS........................................................................................................................................... 236 Browser.....................................................................................................................................................243 Smart Tags.................................................................................................................................................250 File Manager..............................................................................................................................................252 Calculator..................................................................................................................................................256 Productivity and work.................................................................................................................................258 About BlackBerry Balance and your work space ........................................................................................ 258 Remember................................................................................................................................................ 264 Security and backup.................................................................................................................................. 271 Passwords and locking...............................................................................................................................271 What to do if your device is lost or stolen.....................................................................................................278 BlackBerry Protect.....................................................................................................................................279 Wiping your device to delete your device data.............................................................................................280 Security settings.......................................................................................................................................