RELEASE NOTES ShoreTel 9 ShoreWare Server Release Notes RELEASE 9 Document and Software Copyrights Copyright © 1998–2009 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United States of America. Contents of this publication may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without prior written authorization of ShoreTel, Inc. ShoreTel, Inc. reserves the right to make changes without notice to the specifications and materials contained herein and shall not be responsible for any damage (including consequential) caused by reliance on the materials presented, including, but not limited to, typographical, arithmetic, or listing errors. Trademarks ShoreCare, ShoreWare, and ShoreGear are registered trademarks of ShoreTel, Inc. in the United States and/or other countries. ShoreTel, ShorePhone, Office Anywhere and ShoreTel Smart, are trademarks of ShoreTel, Inc. in the United States and/or other countries. ShoreLink is not a trademark or registered trademark. Microsoft, Windows, Windows NT, and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. VxWorks is a trademark of Wind River Systems. All other copyrights and trademarks herein are the property of their respective owners. Patents This product is covered by one or more of the following patents: United States patent 6,996,059, United States patent 7,003,091, United States patent 7,167,486, United States patent 7,379,540, and United States patent 7,386,114. ShoreTel, Inc. All rights reserved. ShoreTel, Inc. All rights reserved. Version Information ShoreWare Server Release Notes Release Version 9 Version 2 Part Number: 800-1272-06 Date: 24 March 2009 Company Information ShoreTel, Inc. 960 Stewart Drive Sunnyvale, California 94085 USA +1.408.331.3300 +1.408.331.3333 (fax) www.shoretel.com Table of Contents System Parameters . 9 System Specifications . 11 Hardware and Software Requirements . 11 Server Device Requirements. 11 Client Device Requirements . 12 Director and ShoreWare Web Access Requirements . 13 Supported Devices . 13 ShoreGear Switches . 13 ShorePhone Telephones . 13 Upgrade Paths and Application Support. 14 Upgrade Path . 14 Email Integration . 14 Converged Conferencing . 14 Contact Center . 14 SIP-BRI 8 . 14 SIP Devices. 15 Character Sets . 15 Codecs . 15 System Capacity . 15 System Features . 17 Active Directory . 19 Introduction . 19 Description . 19 Active Directory Implementation . 19 Enabling AD Integration on a ShoreTel System. 20 Configuring AD on a New System . 20 Mapping Active Directory Attributes to ShoreTel Fields . 21 Authenticating AD Users . 22 Director . 22 Call Manager . 23 Web Client . 24 Synchronizing AD and Director User Records . 25 Enabling AD for a ShoreTel User. 25 Updating AD Fields . 25 Removing AD Users . 25 Bulk Provisioning of User Accounts . 26 Exporting AD Records . 26 Importing the CSV File. 27 LLDP / 802.1x . 29 Introduction . 29 LLDP-MED . 29 Feature Description . 29 Implementation. 29 ShoreTel 9 Page 3 Table of Contents ShoreWare Server Release Notes 802.1x . 30 Feature Description . 30 Implementation. 30 Unicode Character Set Support. 31 Introduction . 31 Feature Description . 31 Implementation. 31 Usage Information. 31 SRTP-AES . 33 Introduction . ..