MEMO To: Faculty and Staff From: Shaun Loughney Subject: Computing at BSU User Guide Date: September 28, 1995 The following is the 1995-1996 updated inserts for your Computing at BSU User Guide. NOTE: CHAPTER 6 AND APPENDIXES B THRU E, G AND I, HAVE NO CBANGES. PLEASE RETAIN YOUR CURRENT REFERENCES. Take a look at what is new: The Center for Data Processing has added several new faces in the past year. See Chapter 1 for listing of current and new members of the Data Center. The not so new Student E-mail Server VARNEY is growing like wild fire. We have over 5000 users and are adding daily. See the Help Desk Documents BSU-01 and 02 for information on how to use the system. Several individuals on campus have pulled together and are designing a BSU Home Page for Internet access. The home page will eventually replace the Campus Wide Information System. See Chapters 2 and 5 for insight on what you will find at http://www.idbsu.edu. The Center for Data Processing has also started our own listserv, COMP-BSU. This is used to discuss campus computing issues, troubleshooting questions, and general topics of interest. See Help Desk Document Internet-05 to subscribe to listserv COMP-BSU. A couple of the Data Center's services have been improved to meet the campus needs: The dial-in access has received 16 new modems and authentication. To set up remote terminal access, see Help Desk Document COMM-05. The Faculty Computer Lab has upgraded their equipment. Several workstations are multi-media machines and have scanning ability. See Appendix F for a complete listing of the hardware and software available to faculty. We have added Microsoft Excel, Word and PowerPoint to our Partially Supported Software. Chapter 4 explains what is Fully and Partially Supported Software. A list of your local Network Administrators is available in Appendix H. Table of Contents Contents CHAPTER 1 The Center for Data Processing ................................................................ 1.1 Mission ......................................................................................................................... 1.1 Fee Philosophy ............................................................................................................ 1.1 Offices .......................................................................................................................... 1. 1 Data Center Personnel ................................................................................................ 1.2 General Administration ................................................................................................ 1.2 Administrative Data Processing ................................................................................... 1.2 Computer Services ...................................................................................................... 1.2 Network and Technical Services .................................................................................. 1.3 CHAPTER2 Computer Services .................................................................................... 2.1 Help Desk Services ...................................................................................................... 2.1 Hardware Service and Repair ...................................................................................... 2.1 Faculty and Student Computer Labs ............................................................................ 2.2 Consulting and Evaluation Services ............................................................................ 2.4 Software Site Licenses ................................................................................................ 2.4 Product Documentation ................................................................................................ 2.5 Training Services ......................................................................................................... 2.5 Computer Checkout Services ...................................................................................... 2.5 Documentation Provided .............................................................................................. 2.6 Statistical Consulting Services ..................................................................................... 2.7 Scanning Services ....................................................................................................... 2.7 Automated Test Scoring ............................................................................................... 2.7 Miscellaneous Services ............................................................................................... 2.8 Tours of Data Center Facilities .................................................................................... 2.8 CHAPTER3 Procedures for Using Data Center Services ............................................. 3.1 Acquiring Access to the IBM mainframe ...................................................................... 3.1 CICS Applications ........................................................................................................ 3.1 CMS Applications ......................................................................................................... 3.2 UNIX Based Applications ............................................................................................. 3.3 Network File Servers .................................................................................................... 3.3 Varney - Student Mail System ...................................................................................... 3.4 CHAPTER4 Computer Softw-are .................................................................................... 4.1 Training ........................................................................................................................ 4.1 Take Home Licenses·············'····················································································· 4.2 Shareware Licenses .................................................................................................... 4.2 TOC.I Computing at BSU User Guide Copying Software ......................................................................................................... 4.2 Supported Operating System Software ........................................................................ 4.6 Supported Administration Software .............................................................................. 4.8 Supported Word Processing/Editor Software ............................................................... 4.9 Supported Spreadsheet Software .............................................................................. 4.11 Supported Statistical Software ................................................................................... 4.14 Supported Presentation, Graphic & Publishing Software .......................................... 4.15 Supported Office Automation/E-mail Software ........................................................... 4.16 Supported Communications/Emulation Software ....................................................... 4.20 Supported Internet Tools ........................................................................................... 4.21 Supported Network Software ..................................................................................... 4.25 Supported Utility Software ......................................................................................... 4.27 Partially Supported Software ..................................................................................... 4.29 CHAPTERS Academic Computer Networks ................................................................. 5.1 Using the Internet ........................................................................................................ 5.1 What is the Internet? .................................................................................................... 5.1 Internet Addresses ....................................................................................................... 5.2 Bitnet Addresses .......................................................................................................... 5.3 Internet Tools ............................................................................................................... 5.4 Telnet (Remote Login) ................................................................................................. 5.4 FTP (Transferring Files) .............................................................................................. 5.4 Mail (Electronic Mail) ................................................................................................... 5.4 USENET News (Network News) .................................................................................. 5.5 Gopher (Browsing the Internet) .................................................................................... 5.6 LISTSERV (Subscribing to Bitnet Forums) .................................................................. 5.6 Mosaic .......................................................................................................................... 5.6 Netscape ...................................................................................................................... 5.7 WAIS ............................................................................................................................ 5.7 www .........................................................................................................................