City of Palm Coast, Florida Agenda Item Agenda Date: March 9, 2021 Department PLANNING Amount Item Key 10009 Account Subject PRESENTATION - 2020-21 CITIZEN SURVEY RESULTS Presenter: Denise Bevan Background: As part of the annual Strategic Action Plan evaluation process, a comprehensive citizen survey is conducted. Last year, staff utilized the services of the National Research Center, Inc. (NRC) to facilitate the National Community Survey (NCS), a statistically sound survey that randomly sampled 1,700 Palm Coast households. As directed by City Council, the NRC survey is staggered with a ‘home grown’ version. The Palm Coast Citizen Survey was conducted from January 1, 2021 to February 7, 2021. The survey was open to the general public and hosted through the PalmCoastConnect application. Participants were asked to reflect on last year’s services and experiences while providing thoughts on future needs. Staff will present the survey results to City Council and are attached. Recommended Action: FOR PRESENTATION ONLY. 119 2020‐21 Citizen Survey Question: If you plan to leave Palm Coast in the next five years, what is the reason? Response Value Created Date Aggressive hateful politics, neighbors that don't care about facts, threats of violence by county commissioner 1/3/2021 Apartments, smaller Cracerr Jack homes and it seems there are less and less professional people. Riff taffy in places and too many fast food places and gas stations no real culture goingdownhill 1/1/2021 better health care / no choices on specialists 1/27/2021 Better opportunities 1/21/2021 Better pay cost of living 1/9/2021 Better paying jobs, more culture 1/8/2021 better shopping, living condition, acreage and less rules 1/15/2021 BOUGHT PROPERTY IN BUNNELL AND PLAN TO BUILD 1/24/2021 Build home elsewhere 1/22/2021 Building too much and getting too crowded. Code enforcement is rediculous 1/2/2021 Cannot afford housing, drug dealing and cops don?t do anything about it no matter how many times you call them. 1/4/2021 City did not put in a 5g tower because someone said they can cause harm. When your city officials believe conspiracy theories its time to go. 1/1/2021 Code enforcement 1/17/2021 Code enforcement, affordable housing, lack of jobs, lack of things to do 1/26/2021 Code enforcement does not enforce ordinances nor do police. 1/21/2021 College 1/8/2021 cost of living...TAXES....publix is expensive....we are losing our nature preserves and natural beauty due to over population....and homeless population getting out of hand 1/22/2021 Cost of water, housing, trash on roads/neighborhoods, not enough stores or food options 1/2/2021 Crime and amount of renters. 1/3/2021 Crime and taxes 1/30/2021 Development; Litter 1/3/2021 Difficulty working with city on everything ‐ examples are permits, getting answers 1/23/2021 Disappointed with the leadership and the stupidity of voters 1/30/2021 don't want to retire here 1/9/2021 Downsize living and poor quality of support for cyclists. 1/23/2021 Employment opportunity. I was already looking to leave because of the backwards priorities of Code Enforcement of Law Enforcement. A city that cares more about appearances than people has a problem. 1/3/2021 Employment or family 1/2/2021 Flagler County government has made their feelings on Democrats quite clear. I will take my income, tax money and support of local businesses elsewhere. 1/23/2021 For work, unable to find work here in palm coast, my husband and I both drive drive 50 miles one way to work each day to work 1/23/2021 Getting over crowded. Although there are a lot of very nice people here the amount of rude disrespectful people is increasing quickly. This is not the same community it was when I purchased my home. 1/9/2021 Getting run down more and more with cheap house's. Salt canals not maintained. City codes not enforce. Marina not maintained and no where to eat on the water. Walmart and dollar general bad . 1/24/2021 Getting too big. 1/23/2021 Going back to my other house. 1/28/2021 going full time in an RV and travel the USA 1/3/2021 Government 1/9/2021 Government overspending 1/1/2021 Grew up here, no job opportunities in my field 1/21/2021 health 1/22/2021 High taxes and utilities. Little attention to inside neighborhood water drainage problems, no retail/grocery shopping without driving miles, no jobs for young graduating teens 1/28/2021 I am a teacher. Although I do have a Master's degree I do not make enough money to purchase a home here. 1/21/2021 I believe this will be a tough place to want to live in when our population get to the projected 120,000 once the developments on US 1 are finished. 1/1/2021 Page 1 of 5 120 2020‐21 Citizen Survey If Cell Tower is erected on the Palm Harbor Golf Course adjacent to my house, I will relocate to another city. 1/3/2021 I have lived in Palm Coast for 15 years. I have seen the quality of living here decline rapidly. 1/10/2021 I like cities centered around foot traffic and cities that are more old fashioned better 1/1/2021 I need public transportation that I don't have to sign up for three days in advance. 1/2/2021 Influx of East Coasters ‐ rude, ignorant, trash EVERYWHERE, drivers are rude & impatient 1/23/2021 It's getting much too congested. We live in the R section and we HATE seeing the natural landscape being stripped to accommodate more housing ESPECIALLY in established communities. WILDLIFE need homes 1/8/2021 It is becoming too crowded and traffic is getting worse. We drive all the way to Ormond just to go to Walmart because it is so crowded in Palm Coast. 1/27/2021 It seems the only things palm Coast has to offer are Dollar General's, Pizza stands and homes for the elderly. There's no good gyms, movie theaters and when the or anything for adult entertainment 1/21/2021 I?m in Hospice 1/22/2021 Job relocation 1/25/2021 Joe Mullins and cronies. When a government official calls for beheading citizens it's time to get out. The lack of leadership and mask mandates during the pandemic is pathetic. 1/3/2021 Lack of ammenities for seniors. 1/23/2021 Lack of art and entertainment 1/27/2021 Lack of convenience to restaurants and stores. 1/10/2021 Lack of employment, lack of taking care of people who have been here a long time 1/4/2021 Lack of family friendly things besides beaches/trails. Most park equipment is not kept nice exception of Holland since it?s new. Rude older people. Cigarette smokers everywhere that litter. Speeding 1/23/2021 Lack of infrastructure maintenance in residential areas and lack of speed enforcement in residential areas 1/23/2021 Lack of opportunities , lack of dinning options 1/2/2021 Less restrictions 1/22/2021 Looking for a home with 5 acres of land 1/26/2021 Lot size 1/26/2021 Low income housing being allowed , not enough jobs and retail 2/3/2021 Low pay and Rent is to high 1/16/2021 Mean people. Not enough cultural emphasis or interest. Needs a museum, needs a performing arts or Philharmonic center. No radio classical or jazz station. Politically discriminatory, polarized.. 1/23/2021 Medical, and the dand to many regsownward spiral of our once beautiful city 2/6/2021 Military Orders 1/21/2021 More culture, better choices, better intelligence 1/16/2021 More opportunities for children, families. More affordable housing. 1/15/2021 More upscale community 1/4/2021 MOVE CLOSER TO FAMILY 2/2/2021 Move closer to work 1/21/2021 Move on 1/1/2021 Move to an area with more to do and better private school options. 1/30/2021 Moving to Flagler Beach to be on the Beach 1/9/2021 moving to NC 1/21/2021 N/A 1/16/2021 N/A 1/28/2021 Need to find employment in a larger city.... There is not much here.. 1/1/2021 No conducive to retirement. Families/former property owners have either Willed or sold their properties and families have moved in. Renters (and some owners) donn?t exhibit pride in their property. 1/22/2021 No decent restaurants; no stores such as Costco. Sick of gas stations and fast food all over the place. Lack of city leadership. 1/10/2021 No job/advancement opportunities 1/3/2021 No job opportunities 1/26/2021 No jobs. No industry. Horrible mismanagement of taxpayer money. Self‐serving mayors and council members. 1/16/2021 none expected 1/22/2021 No REAL jobs ! Nothing to do! 1/7/2021 No shopping, not much to do 1/30/2021 Page 2 of 5 121 2020‐21 Citizen Survey No standards in neighborhoods. Duplexes& single family homes on same street. Run down or junk collector homes next to nicely kept ones. Boats stored on streets. People with junk in front yard. 1/13/2021 No sustainable income and mileage rates are too high. If I have to drive to another town to work I might as well live there. Leadership in PC is a joke! 1/21/2021 Not enough activities, not enough high paying jobs and it?s too boring for the younger community 1/21/2021 Not enough community and cultural experiences.