Ref. Ares(2016)7134000 - 22/12/2016 A neW concept of pubLic administration based on citizen co-created mobile urban services Grant Agreement: 645845 D3.5 – TRENTO, BILBAO, FINNISH REGION AND NOVI SAD ENVIRONMENT V1 DOC. REFERENCE: WeLive-WP3-D35-REP-211206-v10 RESPONSIBLE: FBK AUTHOR(S): ENG, TECNALIA, UDEUSTO, FBK, CNS, INF, DNET, TRENTO, LAUREA, EUROHELP DATE OF ISSUE: 21/12/16 STATUS: FINAL DISSEMINATION LEVEL: PUBLIC VERSION DATE DESCRIPTION v0.1 11/08/2016 Definition of the Table of Contents and distribution of tasks v0.2 08/11/2016 Contributions from all partners v0.3 29/11/2016 Final version ready to be externally reviewed by BILBAO and TRENTO v1.0 21/12/2016 Reviewers´ comments processed and accepted version submission. INDEX 1. EXECUTIVE SUMMARY............................................................................................................................................. 6 2. INTRODUCTION ....................................................................................................................................................... 7 3. COMMON ENVIRONMENT FOR ALL WELIVE PILOTS ................................................................................................ 9 4. TRENTO ENVIRONMENT ........................................................................................................................................ 10 4.1. PROCESS FOLLOWED IN TRENTO FOR PLATFORM POPULATION ......................................................................... 10 4.1.1. Phase 1 - Stakeholders Consultation Process .............................................................................................. 10 4.1.1.1. Surveys ..................................................................................................................................................................... 11 4.1.1.2. Workshops ............................................................................................................................................................... 11 4.1.1.3. Design Games ........................................................................................................................................................... 11 4.1.2. Phase 2 - Expectations and insights extraction ........................................................................................... 12 4.2. INTEGRATION WITH LOCAL INFRASTRUCTURE .................................................................................................... 12 4.3. SERVICES, BUILDING BLOCKS, DATASETS ............................................................................................................. 14 4.3.1. Services ....................................................................................................................................................... 14 4.3.1.1. Trento Street Cleaning ............................................................................................................................................. 14 4.3.1.2. Trento Bike Sharing .................................................................................................................................................. 15 4.3.1.3. Trento Transport Timetables.................................................................................................................................... 16 4.3.2. Building blocks ............................................................................................................................................ 17 4.3.3. Datasets ...................................................................................................................................................... 18 5. BILBAO ENVIRONMENT ......................................................................................................................................... 20 5.1. PROCESS FOLLOWED IN BILBAO FOR PLATFORM POPULATION .......................................................................... 20 5.2. INTEGRATION WITH LOCAL INFRASTRUCTURES .................................................................................................. 21 5.3. SERVICES, BUILDING BLOCKS AND DATASETS ...................................................................................................... 22 5.3.1. Services ....................................................................................................................................................... 22 5.3.1.1. Bilbozkatu ................................................................................................................................................................. 22 5.3.1.2. Auzonet .................................................................................................................................................................... 24 5.3.1.3. BilbOn ....................................................................................................................................................................... 25 5.3.2. Building blocks ............................................................................................................................................ 26 5.3.2.1. BB Citizens voting (Bilbozkatu) ................................................................................................................................. 26 5.3.2.2. BB Users feedback .................................................................................................................................................... 26 5.3.2.3. BB Users Ranking ...................................................................................................................................................... 27 5.3.2.4. Nearest Point Finder ................................................................................................................................................ 27 5.3.2.5. Image uploader ........................................................................................................................................................ 27 5.3.2.6. In-app questionnaires .............................................................................................................................................. 27 5.3.3. Datasets ...................................................................................................................................................... 28 6. HELSINKI-UUSIMAA ENVIRONMENT ...................................................................................................................... 29 6.1. PROCESS FOLLOWED IN FINLAND FOR PLATFORM POPULATION ........................................................................ 29 6.2. DESIGN PRINCIPLES ............................................................................................................................................. 30 6.3. SERVICES .............................................................................................................................................................. 32 6.3.1. My Polls ....................................................................................................................................................... 32 6.3.2. My Opinion ................................................................................................................................................. 35 6.3.3. My Neighbourhood ..................................................................................................................................... 37 6.4. BUILDING BLOCKS ................................................................................................................................................ 41 6.4.1. GeoPoll Answers ......................................................................................................................................... 41 6.4.2. GeoPoll Statistics ........................................................................................................................................ 41 6.4.3. GeoPoll Locations ........................................................................................................................................ 42 6.4.4. GeoPoll Polls ............................................................................................................................................... 42 6.4.5. GeoPoll Perspectives ................................................................................................................................... 43 D3.5 – Trento, Bilbao, Finnish Region and Novi Sad Environment v1 page 2 6.4.6. Geo Locations.............................................................................................................................................. 43 6.4.7. GeoPoll Tags ............................................................................................................................................... 43 6.4.8. GeoPoll Attributes ....................................................................................................................................... 44 6.4.9. GeoPoll Users .............................................................................................................................................. 44 6.4.10. GeoPoll My .................................................................................................................................................. 45 6.4.11. GeoHeatmap ..............................................................................................................................................