Hitachi Device Manager Agent Installation Guide FASTFIND LINKS Document Organization Software Version Getting Help Contents MK-92HC019-22 Copyright © 2010 Hitachi, Ltd., Hitachi Data Systems Corporation, ALL RIGHTS RESERVED No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or stored in a database or retrieval system for any purpose without the express written permission of Hitachi, Ltd. (hereinafter referred to as “Hitachi”) and Hitachi Data Systems Corporation (hereinafter referred to as “Hitachi Data Systems”). Hitachi and Hitachi Data Systems reserve the right to make changes to this document at any time without notice and assume no responsibility for its use. This document contains the most current information available at the time of publication. When new and/or revised information becomes available, this entire document will be updated and distributed to all registered users. 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Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. ii Hitachi Device Manager Agent Installation Guide Contents Preface..................................................................................................vii Intended Audience ............................................................................................ viii Software Version............................................................................................... viii Release Notes................................................................................................... viii Document Revision Level ................................................................................... viii Document Organization .......................................................................................ix Referenced Documents.........................................................................................x Document Conventions........................................................................................xi Convention for Storage Capacity Values ............................................................... xii Getting Help ...................................................................................................... xii Comments........................................................................................................ xiii Overview ............................................................................................. 1-1 About the Device Manager Agent........................................................................1-2 Host Requirements for the Device Manager Agent ...............................................1-4 Supported Operating Systems......................................................................1-4 Operating Systems...............................................................................1-4 Required Patches for Operating Systems................................................1-9 Precautions for Using Provisioning Manager..........................................1-17 Prerequisite Java Execution Environments ..................................................1-18 Supported Virtualization Software ..............................................................1-19 Virtualization Software........................................................................1-19 Virtualization Server Configuration.......................................................1-21 Using VMotion™ on a VMware ESX ......................................................1-25 Using Logical Domains........................................................................1-25 Supported File Systems.............................................................................1-26 Supported Volume Managers .....................................................................1-28 Supported Path Management Software.......................................................1-32 Supported Cluster Software .......................................................................1-36 Supported SAN Environments...........................................................................1-40 Contents iii Hitachi Device Manager Agent Installation Guide Supported Storage Subsystems................................................................. 1-40 Supported Host Bus Adapter Models.......................................................... 1-41 Supported iSCSI Connection Configurations................................................ 1-42 Installing the Device Manager Agent...................................................... 2-1 Installing the Device Manager Agent in Windows ................................................ 2-2 Before Installing in Windows....................................................................... 2-2 Performing a New Installation in Windows ................................................... 2-6 Performing an Upgrade Installation in Windows.......................................... 2-10 Performing a Restoration Installation in Windows ....................................... 2-13 Installing the Device Manager Agent in UNIX® .................................................. 2-15 Before Installing in UNIX .......................................................................... 2-15 Before Installing in Solaris.................................................................. 2-19 Before Installing in AIX ...................................................................... 2-20 Before Installing in Linux.................................................................... 2-21 Before Installing in HP-UX.................................................................. 2-21 Performing an Installation in UNIX ............................................................ 2-23 Performing an Unattended Installation of the Device Manager Agent .................. 2-28 Overview of an Unattended Installation ..................................................... 2-28 Unattended Installation Procedure............................................................. 2-28 Properties to Specify for Automatic Post-installation Setup .......................... 2-33 Uninstalling the Device Manager Agent............................................................. 2-37 Uninstalling the Device Manager Agent in Windows .................................... 2-38 Uninstalling in Windows ..................................................................... 2-38 Deleting Tasks that Execute the HiScan Command ............................... 2-39 Uninstalling the Device Manager Agent in UNIX.......................................... 2-39 Performing an Unattended Uninstallation of Device Manager Agent.............. 2-40 Unattended Uninstallation in a Windows Environment .......................... 2-40 Unattended Uninstallation in a UNIX Environment ................................ 2-41 Return Values in the Execution Results of Unattended Uninstallation ..... 2-41 Operating the Device Manager Agent..................................................... 3-1 Before Operating the Device Manager Agent....................................................... 3-2 Operations that Require Restarting the Device Manager Agent Service ........... 3-2 When a Host Has Multiple Network Adapters................................................ 3-2 Changing the Storage Subsystem Configuration............................................ 3-3 Upgrading the Host OS............................................................................... 3-3 When the Host OS Is Windows ................................................................... 3-3 Allocation Device Drives....................................................................... 3-3 When a Firewall Is Enabled .................................................................. 3-3 When the Host OS Is AIX ........................................................................... 3-5 When the Host OS Is Linux......................................................................... 3-5 When the Host OS Is Red Hat Enterprise Linux AS/ES 3 ......................... 3-5 iv Contents Hitachi Device Manager Agent Installation Guide Using the rpm Command ......................................................................3-6 Setting up the Device Manager Agent .................................................................3-7