ISSN 2080-7279 2013 Volume 05 2013Number Volume 02 foundations 2/2013 of management INTerNaTIoNal joUrNal WarSaW UNIVerSITy of TechNology facUlTy of MaNageMeNT Foundations of Management Editor-in-Chief Tadeusz KRUPA Faculty of Management Warsaw University of Technology, Poland e-mail: [email protected] Frequency Published four issues per year three regular and one special issues prepared by invited editors Internet The International Journal - Foundations of Management is currently available on-line at: http://www.fom.pw.edu.pl/s110/foundations-of-management http://bcpw.bg.pw.edu.pl/dlibra http://www.degruyter.com/view/j/fman Publishing and Editorial Office Faculty of Management, Warsaw University of Technology ul. Narbutta 85, 02-524 Warszawa, Poland e-mail: [email protected] tel.: +48 22 849 94 43, 22 234 84 32 fax: +48 22 849 97 98 Scientific Editor Teresa Ostrowska e-mail: [email protected] Cover Project and Print Warsaw University of Technology Publishing House ul. Polna 50, 00-644 Warszawa tel.: +48 22 234-70-83 fax: +48 22 234-70-60 ISSN 2080-7279 All Rights Reserved Printed In Poland No part of this journal may be reproduced in any form or by any electronic or mechanical means including information storage and retrieval systems, without permission in writing from the Publishing and Editorial Office Copyright by Faculty of Management, Warsaw University of Technology, Warszawa 2013 Ladies and Gentlemen, Foundation of Management (FoM) journal was established at the Faculty of Management at Warsaw Univer- sity of Technology in order to provide an international platform of thought and scientific concepts exchange in the field of managerial sciences. This new publishing forum aims at the construction of synergic relations between the two parallel trends in managerial sciences: social and economical – originating from economic universities and academies and the engineering trend – originating in from factories and technical universities. Three of the great representatives of the engineering trend in managerial sciences - American Frederic W. Tay- lor (1856-1915) – developer of high speed steel technology and the founder of the technical with physiological trend in scientific management, Frenchman Henri Fayol (1841-1925), the author of basics of management and the division and concentration of work as well as the Pole Karol Adamiecki (1866-1933) graduate of the Saint Petersburg Polytechnic University and the professor of Warsaw University of Technology, creator of the time- scale system elements scheduling theory and diagrammatic method as well as the basics of the division of work and specialization – have, on the break of the XIX and XX century, all created the universal founda- tions of the management sciences. Therefore the title of the Foundation of Management is the origin of the scientific and educational message of the journal that is aimed at young scientists and practitioners – gradu- ates of technical and economic universities working in different parts of Europe and World. The target of the establishers of the Foundation of Management journal is that it will gradually increase its influence over the subjects directly linked with the issues of manufacturing and servicing enterprises. Preferred topics concern mainly: organizational issues, informational and technological innovations, production devel- opment, financial, economical and quality issues, safety, knowledge and working environment – both in the internal understanding of the enterprise as well as its business environment. Dear Readers, Authors and Friends of the Foundation of Management – our wish is the interdisciplinary per- ception and interpretation of economic phenomena that accompany the managers and enterprises in their daily work, in order to make them more efficient, safe and economic for suppliers and receivers of the products and services in the global world of technological innovation, domination of knowledge, changes of the value of money and constant market game between demand and supply, future and past. We would like for the Foundation of Management to promote innovative scientific thought in the classical approach towards economic and engineering vision of the managerial sciences. The Guardian of the journal’s mission is its Programme Committee, which participants of which will adapt to current trends and as an answer to the changing economic and social challenges in the integrating Europe and World. Tadeusz Krupa CONTENTS Jadwiga CHUDZICKA INSOURCING AS A NEW TREND IN GLOBAL BUSINESS ........................................................................... 7 Magdalena JURCZYK-BUNKOWSKA INNOVATION PROCESS PLANNING MODEL IN THE BPMN STANDARD ............................................. 25 Justyna PATALAS-MALISZEWSKA A MODEL OF KNOWLEDGE SHARING IN POLISH MANUFACTURING ENTERPRISES ...................... 39 Marcin RELICH PROJECT PARAMETER ESTIMATION ON THE BASIS OF AN ERP DATABASE ................................... 49 Tadeusz A. GRZESZCZYK DEVELOPING A NEW PROJECT EVALUATION SYSTEMS BASED ON KNOWLEDGE ........................ 59 Barbara FELIC, Magdalena GRABOWSKA, Agnieszka KRZĘTOWSKA, Marlena PIEKUT, Renata WALCZAK MANAGEMENT OF RECEIVABLES ON THE EXAMPLE OF BUSINESS ENTITIES FROM THE PŁOCK SUBREGION .................................................................................................................... 69 Katarzyna ROSTEK THE MUTUAL BENCHMARKING METHOD FOR SMES’ COMPETITIVE STRATEGY DEVELOPMENT ........................................................................................................................... 81 Foundations of Management, Vol. 5, No. 2 (2013), ISSN 2080-7279 DOI: 10.2478/fman-2014-0009 7 INSOURCING AS A NEW TREND IN GLOBAL BUSINESS Jadwiga CHUDZICKA Faculty of Management, Warsaw University of Technology, Warsaw, Poland e-mail: [email protected] Abstract: In the face of world economic crisis, it is worth considering ‘what changes in thinking are needed to revive the global economy?’ Traditional management methods have already lost much of their potential. Keeping the compliance of job category with human nature is an important factor supported by insourcing. The purpose of this study was to answer the question whether the current economic situation in the world is more profitable to firms sending domestic jobs overseas, or perhaps – in the end – it is better to use insourc- ing services, providing employment to workers in their home countries. Keywords: insourcing, outsourcing, co-sourcing, transatlantic exchange, repolonisation of economy, de- population, ecology, unconventional fuels, Total Participation Management, reindustrialisation. 1 Introduction it must be stated that this is an exciting time for com- panies wishing to introduce new products, which are The economic slowdown, declining consumption more environmentally friendly, and more successfully and production are forcing entrepreneurs to change compete in the global markets. When the companies their way of thinking about the management of compa- create a more competitive infrastructure, it will gener- nies. Shared long-term admiration for the ease ate new jobs and new opportunities in the areas of pur- of communication and exchange of information chasing, operations, logistics and supply chain through computer networks, in particular, a global sys- management. tem of interconnected computer networks (the Internet), This article intends to answer the question ‘how enables teamwork of a global nature, and it seems nec- to become a better manager in today’s global econo- essary for most companies to compete within global my?’ Looking at the activities of many companies that markets. have been successful in Poland and abroad, we can see Communication techniques are constantly being im- the fundamental change in management principals dur- proved, which makes global partnership and teamwork ing the last 2 years. These changes are introduced grad- much easier than ever before. At the same time all in- ually and carefully, after the necessary calculation was dustries and markets around the world confront real made and taking into account many factors that might keen competition, by introducing new materials affect the new profit strategy. and products, linking people and resources, ipso facto A new approach for the company management depends making it difficult to conduct local, private and often on the gradual abandonment of the, still popular, out- family businesses successfully, also they have concern sourcing and move on to insourcing, by bringing many on how to attract customers. jobs performed in other countries back to home – most- Last global economic recession has forced customers ly the jobs outsourced to Asian countries. This could to tighten their belts, but their needs and expectations have major strategic importance for a company as well for higher quality goods and services have also in- as for the country, because unemployment rate will get creased. Therefore, it is essential for businesses to more reduced which in consequence results in a chance to effectively manage with competitors. The opening up reindustrialisation contributes to the country’s econom- of new markets is very often connected to a new gov- ic growth. ernment, but also consumers all over the world learn Overview of the organisational management of the about new products from radio, TV, on the Internet and well-known companies around the world in the past through contacts with foreign tourists. Today’s custom- 2 years and most of all realised