2019 - 2020 Annual Report Ontario Shores Centre for Mental Health Sciences, 2019 - 2020 Annual Report Table of Contents 05 | Celebrating a Century of Care - A 27 | Hospital Hosts Century of Care Fair Year to Remember 27 | 100th Anniversary T-Shirts Photo 06 | Jack Armstrong Thrills Hoop Fans on Eve of Raptors’ Championship 29 | Letter to Ontario Shores 09 | A Family’s Journey with 30 | CMHA and Ontario Shores Schizophrenia Expand Recovery College 10 | NFS Team Shines Through Eat Well, 31 | Ontario Shores Opens Live Well Program Brain Stimulation Clinic Story 11 | Hospital Honours Values in Action 31 | Ontario Shores Hosts International Award Recipients Women’s Day Panel 12 | Dr. McGregor Appointed Research 32 | Experiencing Miracles: A personal Chair in AI for Health and Wellness experience with Ontario Shores 14 | Leading the Way in Quality 34 | Ontario Shores Welcomes eCBT Standards for Schizophrenia Through SilverCloud Quote 15 | Innovative Partnership Between 34 | PizzaForno Finds Home Ontario Tech and Ontario Shores at Ontario Shores 16 | Father Welcomes Support in 35 | Partnership with Wounded Warriors Daughter’s Recovery Supports Public Safety Personnel 18 | Hospital and Foundation Launch 36 | National Recognition for Wellness Save The Living Campaign Programs at Ontario Shores Data 18 | #MindVine Podcast Hits the Road 39 | Ontario Shores Receives Award of for Bell Let’s Talk Day Excellence in Mental Health 19 | Study Reveals Long Road Ahead 40 | Ontario Shores Named for Awareness of Schizophrenia GTA Top Employer 20 | ‘I was able to find light again’ 41 | ‘I am a whole person with strengths and attributes’ 25 | Celebrating a Century of Care Start / End 42 | Clinical and Financial Data 26 | In Our Minds Art Exhibition at The Robert McLaughlin Gallery Ontario Shores Centre for Mental Health Sciences, 2019 - 2020 Annual Report 1 Celebrating a Century of Care 05 A Year to Remember Welcome to the 2019-2020 Annual that connects to mental health Report for Ontario Shores Centre programs and services offered by both for Mental Health Sciences (Ontario organizations. Shores). And, right in our own community, This truly was a year for the ages at Ontario Tech has proven to be a terrific Ontario Shores. partner as we collaborate in the area of innovation in the treatment of dementia It began with our Celebrating a Century through a Clinical Demonstration Unit of Care campaign that was in full swing as well as the joint announcement of and continued through to October 23, an Inaugural Research Chair in Artificial 2019, the day our organization turned Intelligence (AI) for Health and Wellness. 100. Of course, late in the year, partnerships It was an extraordinary time in our and collaboration inside and outside history as we celebrated a milestone our organization became essential that showcased our role in the as we faced the challenge of a global community as well as our dedication to pandemic to contain COVID-19. growth, innovation and excellence. In the midst of a significant challenge The year was also highlighted by we experienced the greatness of partnerships. Ontario Shores as people across the organization prominently lived our Ontario Shores and SilverCloud Health, values to ensure the continuous a global leader in digital therapeutics delivery of quality mental health care for mental, emotional and behavioural while keeping patients and staff safe. health, teamed up to provide patients with SilverCloud Health’s evidence- The 2019-2020 Annual Report based digital mental health program celebrates these stories as well as the as an outpatient treatment option qualities of our people who aspire to for individuals with mild to moderate deliver exemplary care regardless of the anxiety and mood disorders. This challenges presented to them. treatment option is another example of our collective commitment to innovation that reduces barriers and advances mental health care. Worth noting as well is our relationship with Wounded Warriors Canada, President and CEO Karim which supports Ontario’s public safety Mamdani and Ted Moroz, personnel and their families through Chair of the Board of a joint clinical services partnership Directors. Ontario Shores Centre for Mental Health Sciences, 2019 - 2020 Annual Report Jack Armstrong Thrills Hoop Fans 1 on Eve of Raptors’ Championship 06 On the eve of Game 6 of the NBA Finals, basketball for TSN and NBA TV, earning Ontario Shores welcomed a compelling multiple Canadian Screen Awards for his guest to its Annual General Meeting on work. June 12. Before becoming a broadcast analyst, Before the Toronto Raptors made he spent 10 years as the head basketball history winning their first title in coach at Niagara University, where he franchise history, Ontario Shores received coach of the year honours for welcomed Jack Armstrong, arguably the the 1992-1993 season. Prior to that, he most familiar basketball personality in served four years as an assistant coach Canada. at his alma mater, Fordham University in Bronx, N.Y where he also earned a The long-time Raptors broadcaster was bachelor of arts in history and a masters the keynote speaker where he used in public communications. his love of basketball and lighthearted spirit to inspire those in attendance. “The folks that are here that volunteer (on) the board or folks that are on staff “We play tomorrow night and we here, — yeah you get a paycheque but charter back Friday, and I hope I’m it’s more than that — it’s a calling; it’s a chartering back as an NBA champion,” feeling that you’re making an impact,” he added. he said. Armstrong has spent more than two decades covering the NBA and college “I think we’re in the people business. We’re here to help people and we’re here to Basketball broadcaster make a difference.” Jack Armstrong inspired everyone at Ontario – Jack Armstrong Shores one day before the Raptors won their first NBA championship. Ontario Shores Centre for Mental Health Sciences, 2019 - 2020 Annual Report 1 A Family’s Journey 09 with Schizophrenia Kevin and Jane McAllister worked hard a constant state of ups and downs,” says to build a life for themselves and their Kevin. four children. Riley’s journey eventually took him to Like so many families in Durham Region, Ontario Shores and its Complex General their free time was often spent with Psychiatry A (CPG A) unit. In addition their children rushing off to practices, to finding the right medication, Riley games, recitals and school plays as they and his parents participated in Family worked to give their kids everything Intervention Therapy (FIT). they could. “The FIT program was amazing,” says Years later, that hasn’t changed. Jane. “It gave us the tools to support However, the journey they have been Riley and a greater understanding of the on was not the one they expected. illness and how to help manage it.” A near tragic car accident left Jane What was also helpful were the people. with serious injuries and a long road to While the education, training and recovery. The traumatic nature of her resources were practical components injuries severely impacted the entire that Kevin and Jane felt were essential family, but in particular their teenaged to Riley’s progress, there was also an son, Riley. intangible at play. “The decline in his mental health was “Staff went over and above to talk to evident shortly after the accident,” notes us and help us any way they could,” Kevin. recalls Kevin. “You can train staff to use a computer or deliver a program, but A star athlete and strong student, you can’t train them to care. The people Riley struggled in the weeks, months looking after Riley cared about both and years following Jane’s accident. him and us.” Living with early onset psychosis and Schizophrenia as a result of trauma, Riley’s recovery journey continues. He’s Riley began to self medicate. healthy, living independently, looking forward school and working toward Throughout his recovery journey, Riley employment. Similar to any chronic and his family have run the gamut of illness, there has been a price their emotions. There were periods when he family has had to pay. was healthy, going to school and able to manage the symptoms of his illness. “Riley’s a great guy,” notes Kevin. “We are There were also periods where he deeply proud of him and the progress struggled to receive the right treatment he has made. We want to support him Jane and Kevin McAllister at the right time. in having a future. We wish the same for with their beloved canine other families living with mental illness.” companion. “There are times when you feel like it’s Ontario Shores Centre for Mental Health Sciences, 2019 - 2020 Annual Report Ontario Shores Centre for Mental Health Sciences, 2019 - 2020 Annual Report NFS Team Shines Through 1 6 Hospital Honours Values in Action Eat Well, Live Well Program 10 11 Award Recipients As part of its Integrated Wellness The NFS Team also compiled their Ontario Shores held its 12th annual Excellence: Program, Ontario Shores launched the collection of new recipes into The Eat Rewards and Recognition event in Jeff MacDonald Eat Well, Live Well Program. Well, Live Well Recipe Book, sourced January to celebrate years of service as Innovation: from various websites and adjusted to well as individuals and teams chosen as CSR/Stores Team Led by our Nutrition and Food Services ensure the food is not only good for recipients of the organization’s Values in (NFS) team, the Eat Well, Live Well you, but tastes good too. Action Awards. Safety: program consisted of a variety of newly FPRU Team created healthy options in our Lakeview Nutrition is an integral component These awards represent the hard work Community: Cafeteria.