ADS/ADX Commissioning Guide MS-ADSxxx-x MS-ADXxxx-x Code No. LIT-1201645 Software Release 9.0 Issued August 2017 Document Introduction.............................................................................................................4 Summary of Changes................................................................................................................4 Commissioning the ADS Overview..........................................................................................4 Application and Data Server (ADS) and Extended Application and Data Server (ADX)..............4 ADS Device Object..............................................................................................................................5 Site Director.........................................................................................................................................7 Repositories........................................................................................................................................7 Trend Repository Database..................................................................................................................8 Audit Repository Database...................................................................................................................8 Event Repository Database..................................................................................................................9 Annotation Repository Database..........................................................................................................9 Metasys Reporting Repository Database...........................................................................................10 Spaces Authorization Repository Database.......................................................................................10 Message Queue Size Considerations.............................................................................................10 System Security for the ADS/ADX...................................................................................................11 Time Zone, Date, and Time Management........................................................................................12 Email, Pager, SNMP Trap, and Printer Agents...............................................................................12 Email DDA...........................................................................................................................................12 Pager DDA..........................................................................................................................................12 SNMP Trap DDA.................................................................................................................................12 Printer DDA.........................................................................................................................................13 Syslog DDA.........................................................................................................................................13 Antivirus Software............................................................................................................................15 Printing Information Displayed on the User Interface...................................................................15 Receiving Data from Remote NAEs/NCEs or NIEs........................................................................16 Additional Configuration Notes.......................................................................................................16 An ADS and ADX on the Same Site...................................................................................................16 Uninterruptible Power Supply.............................................................................................................16 RADIUS Overview.............................................................................................................................16 RADIUS User Accounts....................................................................................................................17 Detailed Procedures................................................................................................................18 Configuring an ADS/ADX as Site Director......................................................................................18 Configuring an ADS/ADX as Site Director with One ADS/ADX..........................................................18 Configuring One ADS/ADX as Site Director with Multiple ADS/ADX Devices....................................18 Configuring an ADS/ADX as Site Director if You Delete the Current Site Director.............................18 Configuring ADS/ADX Repositories................................................................................................18 Sizing the Message Queue...............................................................................................................19 Setting the Time Zone, Date, and Time on an ADS/ADX...............................................................20 Setting Power Options for the ADS/ADX........................................................................................20 Setting Power Options for the ADS/ADX Network Card................................................................20 Setting Power Failure Options for the ADS/ADX...........................................................................21 Setting up a Local or Network Printer on an ADS/ADX.................................................................21 Setting up a Local or Network Printer for Scheduled Reports Output........................................25 Configuring an ADS/ADX to Accept Dial-Up Connections...........................................................25 Configuring Dial-Up Connections........................................................................................................25 ADS/ADX Commissioning Guide 1 Removing User Accounts from a Demoted Site Director.............................................................26 Changing the Site Director..................................................................................................................26 Moving the Security Database and Clearing It from the Demoted Site Director.................................26 Configuring Metasys System Settings...........................................................................................27 Changing Metasys Login Screen Background....................................................................................27 Changing the Action Queue Timeout..................................................................................................28 Creating Audit Entries for Discard Events...........................................................................................28 Configuring Metasys Advanced Reporting System Settings.......................................................28 Refreshing the Metasys Advanced Reporting System Data Manually...............................................28 Changing Metasys Advanced Reporting System Settings for IIS.......................................................28 Changing the Archive Database Used by the Metasys Advanced Reporting System (Windows Server Platform Only).....................................................................................................................................30 Implementing SSL Security for the Metasys Advanced Reporting System........................................30 Configuring a RADIUS Server..........................................................................................................33 Adding RADIUS Users......................................................................................................................35 RADIUS Errors...................................................................................................................................36 Situations When Metasys System Login Screen Appears for RADIUS Users............................37 Enabling Syslog Reporting..............................................................................................................39 Troubleshooting.......................................................................................................................43 Split ADX Troubleshooting...............................................................................................................43 ADS/ADX Slow Performance...........................................................................................................43 Backup, Restoration, and Renaming of the SQL Server Databases............................................44 Using Communication Log Files.....................................................................................................44 Windows Log File Cleanup..............................................................................................................45 ADS/ADX and SCT Temporary File Cleanup..................................................................................45 ADS/ADX Startup Failures...............................................................................................................46 Folders in the Windows Event Viewer on the ADS/ADX...............................................................46 Anti-Spyware Software on the ADS/ADX Computer......................................................................47 Metasys