AaBbCc 123456 MUNICI PAL COUNCI L L O RS 2 0 16 Òepee HeÀeTb[sMeve ner He#eefvejHes#e keÀece keÀjCeejer mJe³ebmesJeer mebmLee Deens. osMee®³ee Founded in 1998, the PRAJA Foundation is a non-partisan jep³ekeÀejYeejele menYeeieer nesC³eemeeþer veeieefjkeÀebveer me#ece JneJes ne J³eeHekeÀ GÎsMe voluntary organisation which empowers the citizen to participate in governance by providing knowledge and enlisting people’s meceesj þsTve 1998 ceO³es Òepee®eer meg©Jeele Peeueer. veeieefjkeÀebveer celeoeveeHegjlee®e participation. PRAJA aims to provide ways in which the citizen efJe®eej ve keÀjlee jepekeÀer³e¢<ìîee DeefOekeÀ me¬eÀer³e JneJes, jep³ekeÀejYeej DeefOekeÀ can get politically active and involved beyond the ballot box, HeejoMe&keÀ Je pevelesuee GÊejoe³eer DemeeJee ³ee ¢<ìerves ceeefnleer Je %eevee®ee mlej thus promoting transparency and accountability. Gb®eeJeC³eemeeþer Òepee mebmLesves efJeefJeOe GHe¬eÀce neleer Iesleues Deensle. Concerned about the lack of awareness and apathy of the mLeeefvekeÀ mJejep³e mebmLeeb®³ee keÀecee®eer ueeskeÀebvee ceeefnleer vemeles DeeefCe cnCetve l³eebvee local government among citizens, and hence the disinterest ³eeefJe<e³eer keÀceeueer®eer DeveemLee Jeeìles. ns ef®e$e yeoueues Heeefnpes Demes mebmLesuee Jeeìles. in its functioning, PRAJA seeks change. PRAJA strives to create awareness about the elected representatives and their ueeskeÀebleerue Goemeerve YeeJevee yeoueC³ee®³ee nsletves Òepeeves DeeHeues ueeskeÀÒeefleefveOeer constituencies. It aims to encourage the citizen to raise his/ Je l³eeb®es celeoejmebIe ³eeefJe<e³eer peeie=leer keÀjC³eeme meg©Jeele kesÀueer Deens. ³eeletve her voice and influence the policy and working of the elected veeieefjkeÀebveer DeeHeuee DeeJeepe GþJeeJee DeeefCe ueeskeÀÒeefleefveOeeRvee DeeJeM³ekeÀ les efveCe&³e representative. This will eventually lead to efforts being directed I³ee³euee Je keÀeces keÀje³euee Yeeie Hee[eJes, ³eemeeþer pevepeeie=leer keÀjC³eeJej Deece®ee by the elected representatives towards the specified causes of Yej Deens. keÀeueeblejeves ³ee Òe³elveeletve meeJe&peefvekeÀ efnlee®³ee ¢<ìerves cenÊJee®³ee public interest. cegÐeeJej meecetefnkeÀ keÀece GYes jenerue. The PRAJA Foundation also strives to revive the waning cegbyeF& ns SkeÀ mepeie DeeefCe me¬eÀer³e veeieefjkeÀeb®es Menj JneJes; ³ee¢<ìerves veeieefjkeÀ spirit of Mumbai City, and increase the interaction between the citizens and the government. To facilitate this, PRAJA has DeeefCe mejkeÀej ³eeb®³eele HejmHejmebJeeo Ie[JeC³ee®ee Òepee mebmLes®ee Òe³elve Deens. created www.praja.org, a website where the citizen can not www.praja.org l³eemeeþer ³ee mebmLes®³ee JesyemeeF&ìJej efJeMes<e Dee@veueeF&ve megefJeOee only discuss the issues that their constituencies face, but can GHeueyOe kesÀueer Deens. ³eeefþkeÀeCeer veeieefjkeÀ DeeHeu³ee celeoejmebIeeleerue ÒeMve lej also get in touch with their elected representatives directly. ceeb[t MekeÀleele®e, efMeJee³e mebyebefOele ueeskeÀÒeefleefveOeeRMeer mebHeke&Àner keÀª MekeÀleele. The website has been equipped with information such as: ³ee JesyemeeF&ìJej Òel³eskeÀ celeoejmebIe, efleLeues veiejmesJekeÀ DeeefCe lesLeerue þUkeÀ the issues faced by the ward, the elected representatives, the mecem³eeb®eer ceeefnleer Deens. veeieefjkeÀ DeeHeu³ee mecem³ee ceeb[t MekeÀleele DeeefCe responses received and a discussion board, thus allowing an SkeÀceskeÀebMeer mebJeeoner meeOet MekeÀleele. informed interaction between the citizens of the area. PRAJA’s goals are: empowering the citizens, elected Òepee®es O³es³e ë veeieefjkeÀ, ueeskeÀÒeefveOeer DeeefCe mejkeÀej DeefOekeÀ me#ece representatives & government with facts and creating JneJesle ³eemeeþer JeemleJe ceeefnleer Heg{s DeeCeCes DeeefCe veeieefjkeÀeb®es peerJeveceeve instruments of change to improve the quality of life of Gb®eeJeC³eemeeþer keÀe³e&#ece yeoue Ie[JeCes, ns Òepee®es O³es³e Deens. DeefOekeÀ the citizens of India. PRAJA is committed to creating a HeejoMe&keÀ, GÊejoe³eer DeeefCe keÀe³e&#ece meceepe efvecee&Ce JneJee ³eemeeþer transparent, accountable and efficient society through ueeskeÀmenYeeieeves keÀece keÀjC³eemeeþer mebmLee Je®eveye× Deens. people’s participation. 2 MUMBAI REPORT CARD MUNICIPAL COUNCILLORS 2016 3 he´cegKe efJeMues<eCe TABLE OF CONTENTS DeO³ee³e He=<þ ¬eÀceebkeÀ Chapter Pg. No. Òepee®eer ìerce 6 The Team 7 ueeskeÀÒeefleefveOeeR®es ÒeieefleHegmlekeÀ keÀe Heeefnpes DeeefCe keÀmes Heeefnpes? 8 Why was a Report Card needed and what does it contain? 9 Foreword 12 ÒemleeJevee 10 Acknowledgements 15 $eÝCeefveos&Me 14 Assessing the performance of Municipal Councillors objectively 17 veiejmesJekeÀeb®³ee keÀeceefiejer®es Jemlegefve<þ cetu³eceeHeve 16 Ranking Score Sheet 18 ¬eÀceJeejer iegCe leeefuekeÀe 18 Key Analysis 132 cegK³e efJeMues<eCe 132 The Methodology keÀe³e&He×leer (1) Matrix – Scale of Ranking 166 (1) cetu³eceeHeve ceespeHeÆer 153 (2) Parameters for Past Records as per Affidavit 169 (2) De@HeÀer[sJnerì Üejs peenerj kesÀuesueer ceeieerue (YetlekeÀeueerve) ceeefnleer 156 (3) Parameters for Present Performance in the Corporation and Committee Meetings 170 (3) ceneveiejHeeefuekeÀe DeeefCe meefceleer yewþkeÀeleerue keÀeceieerjer mebyebOeer cetu³eceeHeve IeìkeÀ 157 (4) Parameters for People’s Perception as per Opinion Poll 173 (4) pevecele ®ee®eCeervegmeej ueeskeÀeb®eer celes/¢<ìerkeÀesve 160 (5) Parameters for Negative Marking 178 (5) vekeÀejelcekeÀ iegCeebkeÀvee®es IeìkeÀ 165 4 MUMBAI REPORT CARD MUNICIPAL COUNCILLORS 2016 5 ìerce THE TEAM efJeve³e mebIeer Advisors Vinay Sanghi meuueeieej Entrepreneur GÐeespekeÀ Anuj Bhagwati Devegpe YeieJeleer Trustee, Praja Foundation; Entrepreneur Vivek Asrani efJeJeskeÀ Demejeveer GÐeespekeÀ Trustee, Praja Foundation; Entrepreneur mebmLeeHekeÀ efJeéemle, Òepee HeÀeTb[sMeve; GÐeespekeÀ Dr. C. R. Sridhar Market Research Professional [e@. meer. Deej. ÞeerOej Market Research Agency efJeHeCeve mebMeesOeve efJe<e³ekeÀ J³eeJemeeef³ekeÀ ceekexÀì jerme®e& Spevmeer D M Sukhtankar Hansa Research former Municipal Commissioner, Mumbai and [er. Sce. megKeìCekeÀj nbmee jerme®e& former Ashok Das ceepeer ceneveiejHeeefuekeÀe Dee³egkeÌle, cegbyeF& Je Dee³eSSme DeMeeskeÀ oeme Chief Secretary, Government of Maharashtra Managing Director, Hansa Research (efveJe=Êe), ceepeer cegK³e meef®eJe ceneje<ì^ Meemeve J³eJemLeeHekeÀer³e meb®eeuekeÀ, nbmee jerme®e& Dhruv Mundra Anjan Ghosh Entrepreneur Oe´gJe cegvêe Debpeve Iees<e Senior Vice President, Hansa Research GÐeespekeÀ Jeefjÿ GHeeO³e#e, nbmee jerme®e& Iris Madeira Trustee, Praja Foundation; Education And the rest of the Hansa team including Dee³ejerme ce[sje DeeefCe nbmee ìerce®es Flej meom³e – levegÞeer Òemeeo, le©Ce Consultant, Tanushree Prasad, Tarun Shroff, Joy efMe#eCeefJe<e³ekeÀ meuueeieej, meWìj HeÀe@j efmeJnerue Þee@HeÀ, pee@³e ®e¬eÀyeesleea, megefµe} ieew[ DeeefCe ®evê efmebie Board of Advisor’s Centre for Civil Society Chakraborty, Sushil Gaud and Chandra meesmee³eìer®³ee meuueeieej meom³e Jamal Mecklai Singh peceeue ceskeÀueeF& Trustee, Praja Foundation; Foreign Exchange Consultant HejkeÀer³e ®eueveefJe<e³ekeÀ meuueeieej Òepee®eer ìerce efceefuebo cnmkesÀ Juju Basu pegpeg yeemet Advertising Professional Praja Team peeefnjele J³eeJemeeef³ekeÀ ÒekeÀuHe meb®eeuekeÀ, Òepee HeÀeTb[sMeve K. M. S. (Titoo) Ahluwalia Milind Mhaske Project Director, Praja kesÀ. Sce. Sme. (ìerìg) DenuegJeeefue³ee efÒe³eebkeÀe Mecee& Former Chairman & CEO A.C. Nielsen ORG- Foundation veeruemeve DeesDeejpeer-ceeie&®es ceepeer DeO³e#e DeeefCe meerF&Dees ÒekeÀuHe J³eJemLeeHekeÀ, Òepee HeÀeTb[sMeve MARG DeeefCe he´pee®es Flej keÀce&®eejer heg{eruehe´ceeCes - Debpeueer Mustafa Doctor Priyanka Sharma Sr. Programme Manager, cegmleHeÀe [e@keÌìj Advocate Praja Foundation keÀe³eos efJe®eejkeÀ (mee@efueefmeìj) ÞeerJeemleJe, o#elee Yeesmeues, SkeÀveeLe heJeej, HeÀesjce cepecetoej, ieCesMe peeOeJe, n<e&oe iegb[îes, censMe YeemkeÀj, Nitai Mehta efveleeF& cesnlee efveuece efcejeMeer, He´oerHe Deie´njer, he´ieleer JeeìJes, He´Ceeueer Managing Trustee, Praja Foundation; And rest of the Praja Team including Anjali Entrepreneur keÀe³e&keÀejer efJeéemle, Òepee HeÀeTb[sMeve, GÐeespekeÀ DeOelejeJe, ÒeefJeCe meeJeble, jentue keÀveesefpe³ee, jekesÀMe Srivastava, Dakshata Bhosale, Eknath iee³ekeÀJee[, jekesÀMe heesìs, jMceer keÀHetj, ©ef®elee yeeF&le, Rajan Mehra Pawar, Foram Majmudar, Ganesh Jadhav, jepeve cesnje Entrepreneur Harshada Gundaye, Mahesh Bhaskar, GÐeespekeÀ ©HesMe kegÀceej, efMeJeeueer yeeiee³elekeÀj, mJehveerue þekegÀj, Nilam Mirashi, Pradeep Agrahari, Pragati Gcesj jeMeero DeeefCe efJehegue Iejle. Sumangali Gada Watve, Pranali Adhatrao, Pravin Sawant, megcebieueer iee[e Founder Trustee, Praja Foundation; Rahul Kannaujiya, Rakesh Gaikwad, mebmLeeHekeÀ efJeéemle, Òepee HeÀeTb[sMeve; GÐeespekeÀ Entrepreneur Rakesh Pote, Rashmi Kapoor, Ruchita Bait, Rupesh Kumar, Shivali Bagayatkar, [e@. megcee ef®eìCeerme Dr. Suma Chitnis Social Scientist & former Vice Chancellor, Swapneel Thakur, Umair Rashid and Vipul meceepeMeeðe%e DeeefCe SmeSve[erìer efJeÐeeHeerþe®³ee ceepeer SNDT University Gharat. kegÀueiegª 6 MUMBAI REPORT CARD MUNICIPAL COUNCILLORS 2016 7 WHY WAS A REPORT CARD NEEDED AND ueeskeÀÒeefleefveOeeR®es ÒeieleerHegmlekeÀ keÀe Heeefnpes DeeefCe keÀmes Heeefnpes? WHAT DOES IT CONTAIN? DeeHeu³ee osMeeves mJeeleb$³eeHe½eele ÒeeefleefveefOekeÀ ueeskeÀMeener®eer keÀe³e&He×leer mJeerkeÀejueer. cnCetve Heb®ee³eleerHeemetve The People of India have had Elected Representatives representing them in mebmeosHe³e¥le meJe& mlejebJej ueeskeÀebveer efveJe[tve efouesues ueeskeÀÒeefleefveOeer l³eeb®es ÒeefleefveefOelJe keÀjleele. various bodies from the