The Australian Consumer Law Schedule 2 Schedule 2—The Australian Consumer Law Note: the Australian Consumer Law forms Schedule 2 of the Competition and Consumer Act 2010 . The full text of the Competition and Consumer Act may be found at www.comlaw.gov.au Schedule 2—The Australian Consumer Law 1 CONTENT of Schedule 2 Chapter 1—Introduction 25 1 Application of this Schedule ............................................................ 25 2 Definitions ....................................................................................... 25 3 Meaning of consumer ...................................................................... 38 5 When donations are treated as supplies or acquisitions ................... 42 4 Misleading representations with respect to future matters ............... 41 6 Related bodies corporate ................................................................. 43 7 Meaning of manufacturer ................................................................ 43 8 Goods affixed to land or premises ................................................... 44 9 Meaning of safety defect in relation to goods .................................. 44 10 Asserting a right to payment ............................................................ 45 11 References to acquisition, supply and re-supply .............................. 46 12 Application of Schedule in relation to leases and licences of land and buildings............................................................................ 47 13 Loss or damage to include injury ..................................................... 47 14 Meaning of continuing credit contract ............................................ 47 15 Contraventions of this Schedule ...................................................... 48 16 Severability ...................................................................................... 48 17 References to provisions in this Schedule ....................................... 49 Chapter 2—General protections 50 Part 2-1—Misleading or deceptive conduct 50 18 Misleading or deceptive conduct ..................................................... 50 19 Application of this Part to information providers ............................ 50 Part 2-2—Unconscionable conduct 52 20 Unconscionable conduct within the meaning of the unwritten law ................................................................................................... 52 21 Unconscionable conduct .................................................................. 52 22 Unconscionable conduct in business transactions ........................... 53 Schedule 2 The Australian Consumer Law Part 2-3—Unfair contract terms 58 23 Unfair terms of consumer contracts ................................................. 58 24 Meaning of unfair ............................................................................ 58 25 Examples of unfair terms ................................................................. 59 26 Terms that define main subject matter of consumer contracts etc. are unaffected ............................................................................ 60 27 Standard form contracts ................................................................... 60 28 Contracts to which this Part does not apply ..................................... 61 Chapter 3—Specific protections 62 Part 3-1—Unfair practices 62 Division 1—False or misleading representations etc. 62 29 False or misleading representations about goods or services ........... 62 30 False or misleading representations about sale etc. of land ............. 63 31 Misleading conduct relating to employment .................................... 64 32 Offering rebates, gifts, prizes etc. .................................................... 64 33 Misleading conduct as to the nature etc. of goods ........................... 66 34 Misleading conduct as to the nature etc. of services ........................ 66 35 Bait advertising ................................................................................ 66 36 Wrongly accepting payment ............................................................ 67 37 Misleading representations about certain business activities ........... 68 38 Application of provisions of this Division to information providers .......................................................................................... 69 Division 2—Unsolicited supplies 71 39 Unsolicited cards etc. ....................................................................... 71 40 Assertion of right to payment for unsolicited goods or services ............................................................................................ 72 41 Liability etc. of recipient for unsolicited goods ............................... 73 42 Liability of recipient for unsolicited services .................................. 74 43 Assertion of right to payment for unauthorised entries or advertisements ................................................................................. 74 Division 3—Pyramid schemes 77 44 Participation in pyramid schemes .................................................... 77 45 Meaning of pyramid scheme ............................................................ 77 46 Marketing schemes as pyramid schemes ......................................... 78 Division 4—Pricing 80 47 Multiple pricing ............................................................................... 80 48 Single price to be specified in certain circumstances ....................... 81 Division 5—Other unfair practices 84 49 Referral selling ................................................................................ 84 50 Harassment and coercion ................................................................. 84 The Australian Consumer Law Schedule 2 Part 3-2—Consumer transactions 85 Division 1—Consumer guarantees 85 Subdivision A—Guarantees relating to the supply of goods 85 51 Guarantee as to title ......................................................................... 85 52 Guarantee as to undisturbed possession ........................................... 85 53 Guarantee as to undisclosed securities etc. ...................................... 86 54 Guarantee as to acceptable quality ................................................... 87 55 Guarantee as to fitness for any disclosed purpose etc. ..................... 88 56 Guarantee relating to the supply of goods by description ................ 89 57 Guarantees relating to the supply of goods by sample or demonstration model ....................................................................... 89 58 Guarantee as to repairs and spare parts ............................................ 90 59 Guarantee as to express warranties .................................................. 90 Subdivision B—Guarantees relating to the supply of services 91 60 Guarantee as to due care and skill ................................................... 91 61 Guarantees as to fitness for a particular purpose etc. ....................... 91 62 Guarantee as to reasonable time for supply ..................................... 92 63 Services to which this Subdivision does not apply .......................... 92 Subdivision C—Guarantees not to be excluded etc. by contract 92 64 Guarantees not to be excluded etc. by contract ................................ 92 64A Limitation of liability for failures to comply with guarantees ......... 93 Subdivision D—Miscellaneous 94 65 Application of this Division to supplies of gas, electricity and telecommunications .................................................................. 94 66 Display notices ................................................................................ 94 67 Conflict of laws ............................................................................... 95 68 Convention on Contracts for the International Sale of Goods ......... 96 Division 2—Unsolicited consumer agreements 97 Subdivision A—Introduction 97 69 Meaning of unsolicited consumer agreement .................................. 97 70 Presumption that agreements are unsolicited consumer agreements ....................................................................................... 98 71 Meaning of dealer ........................................................................... 98 72 Meaning of negotiation ................................................................... 99 Subdivision B—Negotiating unsolicited consumer agreements 99 73 Permitted hours for negotiating an unsolicited consumer agreement ........................................................................................ 99 74 Disclosing purpose and identity ....................................................... 99 75 Ceasing to negotiate on request ..................................................... 100 76 Informing person of termination period etc. .................................. 101 77 Liability of suppliers for contraventions by dealers ....................... 101 Schedule 2 The Australian Consumer Law Subdivision C—Requirements for unsolicited consumer agreements etc. 101 78 Requirement to give document to the consumer ............................ 101 79 Requirements for all unsolicited consumer agreements etc. .......... 102 80 Additional requirements for unsolicited consumer agreements not negotiated by telephone ........................................ 103 81 Requirements for amendments of unsolicited consumer agreements ..................................................................................... 104 Subdivision D—Terminating