The Fairlands Practice Privately offered services www.fairlands.co.uk Dr Caty Taussig MB BS. MRCGP 1996, Diploma of Geriatric Medicine 1996 ➢ Osteopathy & cranial osteopathy ➢ Physiotherapy Dr Fiona Chadd ➢ Acupuncture MB BSMRCGP, Guildford 2015 ➢ Chiropody ➢ Counselling Dr James Edmeades Please see our website for more information on all of these services at Nurse Practitioners www.fairlands.co.uk Natasha Wasum Out of hours services Sally Collins Outside normal working hours there are several ways of receiving medical Practice Manager/Business Development Manager help: Isata Green Care UK – can give medical advice and may be contacted 24 hours a day on: 111 The Fairlands Practice is a partnership of seven doctors with a Nurses complement of nurses, health visitors and other health professionals Walk-in centres (staffed by nurses for all medical needs of the over 2’s) practicing from the main premises on the Fairlands estate in Worplesdon, Jane Graham Lead Nurse near Guildford and a branch surgery in the nearby village of Normandy. Rebecca Phoenix Lead Nurse ➢ Woking Community Hospital, Heathside Road, Woking GU22 7HS Debbie Garland Practice Nurse 01483 846209 Mon-Friday (7am -7:30pm) weekends & Bank The surgeries are modern purpose built medical centres offering both NHS Carol Corning Practice Nurse Holidays 9am-7pm and private services. The branch surgery at Glaziers Lane also has a Jenny Wilson Practice Nurse dispensary. All of our consulting rooms are on the ground floor and the Karen Coxell Practice Nurse Harmoni for a GP or nurse - 111. When you call this number a receptionist surgeries provide baby changing and disabled facilities. will take your details. The Doctor or Nurse may give you advice over the Phlebotomists / Health Care Assistants telephone, ask you to attend an out of hour’s surgery, or visit you at home. We are a GP training practice and have GP registrars in their final year of training with us. They are fully qualified with at least three years Ruth Young New appointment system postgraduate hospital experience and are available for consultation Madeleine Osgood alongside the partners. Sarah Mason In light of the current COVID-19 pandemic, in order to ensure the safety of Laura Bouncer all of our Patients and Staff, we have made some changes to our previous We also have doctors, medical students and nurses undertaking training at appointment system. In line with the guidance from NHS England, all this Practice, both undergraduate and postgraduate, seeking to gain Practice area patients must have contact with a GP/ Clinician prior to any face to face experience in community and General Practice work. appointment. In order to do this, we have adopted different ways that you Our practice covers north-west Guildford, Jacobswell, Sutton Green, are able to contact us. We are now encouraging people to contact the Opening hours Mayford, Pirbright, Worplesdon, Woodstreet Village, Normandy, surgery via our website and here you are able to request advice from a GP Wanborough and Puttenham. or make any other queries, for example regarding medication. The GP or The Fairlands Medical Centre clinician may reply directly to your email query, contact you by telephone or Monday – Friday 8:30 - 18:30 (from 08:00 for telephone calls). How to register in some cases book a face to face appointment. Many problems however, can be safely dealt with over the telephone and we have improved Normandy Branch Surgery Please check on our website that you are in our catchment area by using technology to facilitate this. We have the option to use video consulting or Monday – Friday 8:00 – 17:00 the Practice Boundary tool. If you are, please download all forms on the the text messaging service where patients can send photographs directly New Patient Registration tab. The forms will need to be completed for each to the Doctor they are consulting with. This has improved the efficiency of The Doctors person registering. Completed forms can be emailed to many consultations, is more convenient for lots of patients and most [email protected] or put in our letterbox. importantly avoids many patients needing to come to the surgery, thus Dr Christopher M Lukaszewicz MB BS. FPA Cert. L.F.Hom(Med) reducing the COVID-19 risk. London 1984 Services available routine follow up is required, for example to review an ongoing problem with your chosen GP or to follow up on test results, then with the GP’s Dr Timothy D Arnold MB BS. MRCGP. FPA Cert ➢ Family Planning and cervical cytology (smears) authority a routine telephone call can be booked. For these you will be London 1987. GP Trainer ➢ Maternity care given a specific time slot and the GP will endeavour to contact you as ➢ Child health Surveillance close to that time as possible. Dr Martin S McKendry MB ChB. DA FRNZCGP ➢ Child vaccinations New Zealand 1990 ➢ Baby clinics with our Health Visitors If you have a medical problem that is urgent, you can still contact the ➢ Chronic Disease management clinics for diabetes, asthma, high surgery in the usual way by telephone and if appropriate you will be added Dr Fiona Cochrane blood pressure and chest conditions to the Duty list for the Duty Doctor or Nurse Practitioner to call you back MB ChB. DFFP.DRCOG Edinburgh 2003 ➢ Minor Surgery and cryotherapy and triage as appropriate. Dr Kerry Angiolini ➢ Travel advice and vaccinations MB BS. MRCGP. Southampton 2007 ➢ Smoking cessation advisors If it is felt that any of your symptoms MAY be attributed to COVID-19 AND ➢ Seasonal flu vaccinations you need a GP review, then you may be asked to attend our ‘hot hub’ Salaried GP’s ➢ Emergency contraception, contraception implants surgery which is located behind our Glaziers Lane Surgery in Normandy. If this is the case you will be given very specific instructions and must not Dr Alexandra Standring MB BS. MRCGP. DFFP come into the building without being advised by a clinician. Bristol 1990 Home visit request will also need to be authorised by the clinicians. Urgent What we do with your health information? The Practice can be contacted by phone, fax or letter: visit requests will be added to the duty list and routine visits may be booked ahead by the relevant clinician. Everyone working in the NHS has a legal duty to keep information about Fairlands Medical Centre Glaziers Lane Surgery you confidential. Anyone who receives information from us is also under a Fairlands Avenue Glaziers Lane It is very important that you do not attend the surgery for an appointment legal obligation to maintain this confidentiality. We will never pass on Worplesdon Normandy that has been booked in advance, if, since the time of booking, you have details of our registered patients to a third party for marketing or publicity Guildford Guildford developed any symptoms which may represent COVID-19. purposes Surrey Surrey GU3 3NA GU3 2DD Summary Care Record (HSCIC)– for your NHS emergency care where Prescriptions healthcare staff has electronic access to your immediate medical records Telephone: 01483 594250 Telephone: 01483 813274 for vital safe treatment needed for any emergency care. You can choose If you are on regular medication (except contraceptive pills) your doctor to opt out of this so please ask a receptionist for more information. Fax: 01483 598767 Fax: 01483 811880 may issue a repeat prescription. You should keep the counterfoil of your prescription (which may need to be requested) as it contains your Care. data – NHS organisations share information about the care you medication list and can be used to order repeats when necessary. Plus received with those who plan health and social care services as well as Change of details you can email your request to [email protected]. All with approved researchers and organisations outside the NHS. They will requests must be in writing. We cannot accept repeat prescription use information such as your DOB, postcode and NHS number to link your If your personal details change e.g. home telephone number, mobile requests by telephone. Your repeat prescription will be ready within 48 records from these different places. Records are linked in a secure system telephone number or address, please let us know as soon as possible. hours (Fairlands) 72 hours (Normandy). so your identity is protected. You can opt out of this so please ask a receptionist for more information Please note that when you move house, you may fall outside of our Your local chemist will often be able to process your requests with your practice boundary and registration at another practice maybe necessary. permission. If you would like us to post your prescription to you please Certificates provide a stamped addressed envelope. Facilities for the disabled An NHS certificate may be supplied by your GP for absences of more than We also offer an on-line system for requesting repeat prescriptions via our one working week, including weekends. For shorter periods you may need All of our consulting rooms are on the ground floor at both sites and both website. To use this service, you must first register with reception and be to obtain a 'self-certificate' from your employer or from our reception. surgeries provide baby changing and disabled facilities. issued with a password for ALL family members. A doctor’s certificate for periods of less than one week should not be necessary. In this instance only a private sickness certificate can be given Chaperones and Interpreters If you are registered at Glaziers Lane Surgery and live more than 1.6km for which there is a charge. If you would prefer to have a chaperone during a consultation please notify from a pharmacy you may receive all your prescriptions from the reception as this can be arranged.