BlackBerry Bold 9700 Smartphone Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones. SWDT643442-643442-1120125331-001 Contents Welcome to BlackBerry!............................................................................................................................................................................................................................ 10 Feature availability..................................................................................................................................................................................................................................... 10 Find more information............................................................................................................................................................................................................................... 11 Start using your device.............................................................................................................................................................................................................................. 11 Navigation and typing............................................................................................................................................................................................................................... 12 BlackBerry basics....................................................................................................................................................................................................................................... 12 Troubleshooting basics.............................................................................................................................................................................................................................. 16 Shortcuts..................................................................................................................................................................................................................................................... 19 BlackBerry basics shortcuts...................................................................................................................................................................................................................... 19 Phone shortcuts.......................................................................................................................................................................................................................................... 19 Message shortcuts..................................................................................................................................................................................................................................... 20 File and attachment shortcuts.................................................................................................................................................................................................................. 21 Media shortcuts.......................................................................................................................................................................................................................................... 21 Browser shortcuts....................................................................................................................................................................................................................................... 22 Calendar shortcuts..................................................................................................................................................................................................................................... 23 Typing shortcuts......................................................................................................................................................................................................................................... 23 Search shortcuts......................................................................................................................................................................................................................................... 24 Map shortcuts............................................................................................................................................................................................................................................. 24 Shortcuts troubleshooting......................................................................................................................................................................................................................... 24 Phone........................................................................................................................................................................................................................................................... 25 Phone basics............................................................................................................................................................................................................................................... 25 Emergency calls.......................................................................................................................................................................................................................................... 28 Volume......................................................................................................................................................................................................................................................... 29 Voice mail.................................................................................................................................................................................................................................................... 30 Speed dial.................................................................................................................................................................................................................................................... 31 Conference calls......................................................................................................................................................................................................................................... 31 Call logs....................................................................................................................................................................................................................................................... 33 Call waiting................................................................................................................................................................................................................................................. 35 Call forwarding........................................................................................................................................................................................................................................... 35 Call blocking............................................................................................................................................................................................................................................... 37 Fixed dialing................................................................................................................................................................................................................................................ 38 Smart dialing.............................................................................................................................................................................................................................................. 39 TTY support................................................................................................................................................................................................................................................. 40 Hearing aid mode...................................................................................................................................................................................................................................... 41 Multiple phone numbers........................................................................................................................................................................................................................... 42 Phone options............................................................................................................................................................................................................................................. 42 Phone shortcuts.......................................................................................................................................................................................................................................... 44 Phone troubleshooting.............................................................................................................................................................................................................................