Atlantic Insurance Brokers ~1~ Winter 2016 WINNIPEG, MB CHAMPION, AB WHITBY, ON LANGLEY, BC HALIFAX, NS VANCOUVER, BC We are very excited to call Halifax, NS our home, and heading up our newest oce is BLAIR COADY! He comes to SRIM with over 10 years of experience within the industry on the Property and Casualty side. His knowledge and regional expertise of Atlantic Canada makes him a true asset and we are proud he’s calling SRIM his home! Try Blair and SRIM out on the following risks: • Hard to Place Liability • Resorts • Vacant Risks • Property • Contractors • Professional Liability Blair Coady Atlantic Manager of Business • Sports & Entertainment • Logging • Aviation & Drones Development & Underwriting • Golf Courses • Motor Truck Cargo • Marinas & Commercial Marine [email protected] [email protected] 902.402.1376 CONTACT SRIM FOR MORE INFORMATION: [email protected] www.srim.ca Thank you to all our brokers for voting SRIM an ALL-STAR MGA in Insurance Business Magazine’s “Rate Your MGAs” 2016 edition! We truly appreciate the support! Special Risk Insurance Managers Ltd. is proud to be your Mark Woodall Tom Willie independently owned and operated Canadian MGA, working President & CEO Director & Chief Underwriting Ocer Atlanticwith you on theInsurance ever-changing Brokers needs of your clients. [email protected] [email protected] Winter 2016 Whether your client’s construction company is large, small or something in between, we cover it. Small construction companies are different from mid-size companies. And they’re both different from the big guys. That’s why, at Travelers Canada, we have dedicated account executives, risk control and claims specialists with an in-depth knowledge of construction companies of every size. So, whether we’re talking about one employee or one thousand, we’ll work together with you to build insurance and surety programs to meet your needs. Contact your Travelers representative to learn more about our construction and surety products including contract, commercial and developer. No matter what size the construction company, we’re ready to work with you. Travelers Canada: Surety, Business Insurance and Financial and Professional Services. travelerscanada.ca The Dominion of Canada General Insurance Company, St. Paul Fire and Marine Insurance Company and Travelers Insurance Company of Canada are the Canadian licensed insurers known as Travelers Canada. © 2016 The Dominion of Canada General Insurance Company, St. Paul Fire and Marine Insurance Company (Canada Branch) and/or Travelers Insurance Company of Canada. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. M-18093 New 11-16 Atlantic Insurance Brokers ~3~ Winter 2016 Restoring more than property BELFOR is the largest Canadian disaster recovery and property restoration company for residential and commercial properties. 24/7/365 Asbestos/Heavy Metal Abatement Microbial/Mould Remediation Fire/Flood/Windstorm Restoration Odours/Cleaning/Contents Handling Residential/Commercial Duct Cleaning Renovation/Repairs Saint John 506-847-4169 | Moncton 506-853-0006 Dartmouth 902-860-2425 | Sydney 902-270-3661 Corner Brook 709-785-5505 | Labrador City 709-280-5453 St. John’s 709-781-3264 | Gander 709-651-4909 | Marystown 709-279-3012 Atlantic Insurance Brokers www.belfor.com~4~ Winter 2016 AIB-Spring2014_Atlantic Insurance Brokers 14-04-17 10:12 AM Page 1 Table of Contents Message from the President Presidents’ Messages................. Message from the President 1-8 Message from the PresidentIBANB How Much Is That New Table of Contents be with both our Insureds and our Insurers. Customer Worth To You?............. 10 IBANBIBANB Presidents’ Messages .....................1-8 IBANB CEO Report .................... 14 solutionIt has become to oursomewhat members. apparent Telematics that the way IBANBMake YoungYour Prospective Brokers Network.. Customers16 haswe dobeen business used inin the the future United will beStates drastically for Feel Like Customers........................10 somedifferent time than now. we do Recently, now. The buyingQuebec habits has of 2016 Atlantic Insurance Brokers the Millennials are already starting to change. Convention...................................IBANB CEO Report ........................1218 introduced telematics and in the near future,There is this a perceived technology desire willto receive also immediatebe seen IBANSIBANB PD Young Report Brokers ........................ Network ......1420 inservice other and Canadian answers andjurisdictions. the days of getting IBANB back to our customers in “a couple days” is behind us. IBANSIBANS Young Young Brokers Brokers Network... Network ......1621 has this on our radar as it will only be a We need to take a “ready for anything” approach matter of time before telematics is IBANSViewpoint..........................................18 ED Report........................ 22 to our interactions with the buying public. introduced in our province. Our goal is The Evidence Overflows.............. Cyber Liability “Knowing Your 24 to make sure that our brokers are edu- Risk” ................................................20 The provincial association has once again devel- Insurance Broker, Meet Your catedoped our on Forward this topic Plan so with that the theyhelp of can an outsidebet- New Assistant.............................. 26 IBANS PD Report ..........................22 terconsultant. serve Thetheir resulting client. Strategic Regulators Direction areDoc- Lessons From the Past........................ 28 currentlyument will inserve the as processour guiding of principlesreviewing and Catastrophic Weather Events ........24 howprocedures this forcan, the nextand two will, years. affect Part of thecon- pro- 6 Rewarding Ways to Recognize Employees...................................IBANS Executive Directors Report30 ..26 sumers.cess was toThere revise andis updateconcern our Visionabout – “Insurwho - Jay Kimball, FCIP, CAIB willance brokersown the are theinformation, primary distribution where channelit is A Responsive Website ....................28 Theresa Kimball, CIP Anderson McTague 50 Years at President IBANB kept,for insurance and how product”, it will alongbe used. with There our Mission is a Lloyd’s......................................... 32 President IBANB The Story of 2013 ............................30 broker– “To support solution and promotefor telematics the development and we and Data Management for Brokerages 34 WellThis now, year that will was be a avery year inauspicious of big changes start to hopegrowth that of insurance this concept brokers in movesNew Brunswick”. along Calendar ........................................36 my term as president of the New Brunswick In- Claims and Dispute Resolutions.... 36 for the insurance industry. This year quickly with the regulators. suranceboth brokers Brokers Association.and consumers I now areknow going how We have identified the following points that rep- theto seeDemocrats changes and in Republicans property insurance must have andfelt Iresent would our like Strategic to remind Aim for anythe years broker 2016-2018 who Restoring more than property during the 2000 US presidential election. We Atlantic possibly in auto insurance as well. We is looking to sell their brokerage, to Atlantic werewill nothave challenged our work with cut any out “dimpled for us. chads” SELL1. Advocacy to a broker.: IBANB Please is the keep “go-to” in resourcemind InsuranceInsurance BrokerBroker or “pregnant chads” however, we were unable the valuablefor the industry. information learned during toThere achieve will a quorumbe changes for the to originally how property sched- the morning session of our AGM. The Volume 16, Issue 1 Spring 2014 uled AGM. Unlike the US election, that took 2. Growth: The broker distribution channel has BELFOR is the largest Canadian disaster Volume 17, Issue 4 Winter 2016 policies are rated as there will be new Bank of Montreal is available to assist more than a month to resolve, we merely had to an increasing and growing market share. Published by discounts introduced. Companies will brokers with financing options and suc- recovery and property restoration company re-schedule our AGM one week later. A quorum wasprovide achieved new and itdetails was business and asspecifics usual. on cession3. Education plans.: Brokers Tony continueNgo and to beWendy relevant for residential and commercial properties. how consumers will qualify for the cov- Rossbecause advised of targetedIBANB education members and qualitythat Ierage would likeavailable. to congratulate Many immediate insurance past com- Pres- they educationare there standards. to help brokers. They 24/7/365 identpanies Mike are Weston implementing for his hard workchanges and dedithat- indicated that they have some unique 2289 Route 101 Hwy, (Fredericton) cationwill require over the alast lot year of discussion. and to wish pastIt will Chair be ways4. Technology to assist: brokersBrokers embracewith financing technology Asbestos/Heavy Metal Abatement Beaver Dam, NB E3B 7T9 Kirbyimportant Curtis forall the us bestto embraceas he transitions this oppor- his fo- and asplanning. a means of Withmeeting these customer resources needs and Phone: (506) 450-9768 custunity back to to discuss running thesehis brokerages. changes It with becomes our available,improving brokers operational will efficiency.be able to keep Microbial/Mould Remediation Fax: (506) 450-2546 abundantlyclients.