TABLE OF CONTENTS Brief Overview ................................................................................................ 1 City Web Site .................................................................................................. 2 Organization of City Government ............................................................... 3, 15 SERVICES FOR NEW RESIDENTS Building Construction – Permits ........................................................................ 5 Diggers Hotline ............................................................................................... 5 Garbage Pickup ............................................................................................... 5 Gas Company – WE ENERGIES ........................................................................ 5 Mail Delivery ................................................................................................... 5 Neighborhood Covenants ................................................................................. 5 Phone Books / Telephone Service .................................................................... 6 School District ................................................................................................. 6 Street Address ................................................................................................ 6 Water – Sewer – Electric ................................................................................. 6 Zoning............................................................................................................ 6 SERVICES TO YOUR PROPERTY Bikes, Skates, Skate Boards ............................................................................. 7 Boating & Fishing Rafts ................................................................................... 7 Elections, Elected Officials & Voter Registration................................................. 8 Home Improvements....................................................................................... 9 Home Occupations .......................................................................................... 9 Housing Rehabilitation Program ....................................................................... 9 Junk Appliances .............................................................................................. 9 Lawn Care Standards ...................................................................................... 9 Leaf and Brush Pickup ................................................................................... 10 Property Valuations ....................................................................................... 10 Recycling ...................................................................................................... 10 Sanitary Sewer Backups ................................................................................ 11 Sidewalks ..................................................................................................... 11 Snow Plowing ............................................................................................... 11 Storm Cleanup .............................................................................................. 12 Storm Water Run Off..................................................................................... 12 Street Maintenance ....................................................................................... 12 Taxation – Assessment - The Budget ............................................................ 13 Tax Bills ....................................................................................................... 13 Tornado Warning .......................................................................................... 13 Traffic Signs ................................................................................................. 14 Water Quality ............................................................................................... 14 Yard / Rummage Sales .................................................................................. 14 GENERAL INFORMATION ABOUT CONTACTING YOUR CITY GOVERNMENT City Hall Phone Numbers ......................................................................... 14, 16 Meetings of the Council, Committees or Boards .............................................. 15 Meeting Schedules ........................................................................................ 15 Navigating the City Voice Mail System ............................................................ 16 Notice of Public Records Availability & Statement of Policy ............................... 17 Volunteer Units ............................................................................................. 19 SERVICES TO YOU AND YOUR FAMILY Building Inspector / Zoning Administrator ....................................................... 19 Building Permits .................................................................................. 19 Complaints ......................................................................................... 19 Zoning................................................................................................ 19 Business Continuation Assistance ................................................................... 20 Business Licenses.......................................................................................... 20 Business Regulations ..................................................................................... 20 Chamber Of Commerce ................................................................................. 20 Child Labor ................................................................................................... 20 Concealed Carry Law ..................................................................................... 21 Disabled & Senior Transportation Services ...................................................... 22 Dog Park ...................................................................................................... 22 Door-To-Door Sales and Solicitation ............................................................... 23 Drivers Licensing & State Identity Cards ......................................................... 23 Energy / Fuel Assistance ................................................................................ 23 Floral Hill Cemetery ....................................................................................... 24 Food Aid ....................................................................................................... 24 Genealogy .................................................................................................... 24 Job Service/Unemployment Insurance Payments............................................. 24 Liquor And Bartenders Licenses ..................................................................... 24 New London Access Cable Television .............................................................. 25 ii SERVICES TO YOU AND YOUR FAMILY continued New London Aquatics & Fitness Center........................................................... 25 New London Fire Department ........................................................................ 25 New London Police Department Services ........................................................ 26 Bicycle Licensing ................................................................................. 26 Court.................................................................................................. 26 Crimestoppers .................................................................................... 27 Lock-Out Service ................................................................................. 27 Vacation Checks .................................................................................. 27 Weather Warnings .............................................................................. 27 Enforcement Curfew ............................................................................................... 27 Ordinance Enforcement ....................................................................... 27 Parking Enforcement ........................................................................... 28 Traffic Enforcement............................................................................. 28 Truancy .............................................................................................. 28 New London Public Library ............................................................................ 28 New London Public Museum .......................................................................... 29 Parks & Recreation ........................................................................................ 29 Recreation Programs ..................................................................................... 30 Park Facilities ................................................................................................ 31 Pet Regulations – Dogs – Cats – Kennels ........................................................ 32 Scales & Scanners ......................................................................................... 32 Senior Services – Senior Center ..................................................................... 32 Special Events .............................................................................................. 33 Calendar of Events .......................................................................................