Annual Report FISCAL YEAR 2019 CELEBRATING OUR COLLABORATIONS VISION GCBHS is a national leader in improving the mental and physical health of people throughout our ever-expanding community. EXECUTIVE LEADERSHIP TEAM MISSION Jeff O’Neil President and Chief Executive Officer To ensure people with mental Tracey Skale, MD illness, addictions, and related Chief Medical Officer challenges lead healthy and Jeff Kirschner productive lives. Chief Operations Officer Nikki Bisig Vice President of Mental Health Care Management Anne Combs ACCREDITATIONS: Vice President of Child & Family Services CARF International (Commission Alicia Fine Vice President of Employment & Recovery Services on Accreditation of Rehabilitation Patricia B. Hassel Facilities) Chief Financial Officer Licensed, certified, and funded by John Sarra Ohio Dept. of Mental Health and Vice President of Human Resources and Facilities Addiction Service. Diane Wright Vice President of Quality Management and Compliance Licensed by Commonwealth of Ky. Cabinet for Health and Family Services. GCBHS BOARD OF DIRECTORS Nick Hahn Bill Culp Board Chair Dr. Larry Graham George Wright Steve Harlamert Vice Chair Member at Large Janeen Sharpshair Grant Hesser Secretary FRONT COVER: Fred Heyse Patti Jacobs Photo shows GCBHS staff Treasurer Stacy Lynch on the GeneroCity 513 team Richard Boydston Jamie Ramsey (a collaboration with 3CDC), Herb Brown Laurie Roessler working with clients downtown. Emeritus Susan Scherer Ashley Caldwell Dr. James Thomas Nick Collura Gloria Walker MESSAGE FROM THE PRESIDENT & CEO AND BOARD CHAIR Recently, we challenged our Leadership Team to update the list of the organizations we collaborate with in the Greater Cincinnati area. We knew there were quite a few but we were generally surprised to find that our list had grown to over 80. This process caused us to reflect on the importance of these partnerships not only to GCBHS but also to the people that we are able to help. The focus of this Annual Report is on collaboration – the work we Greater Cincinnati accomplish because of these relationships. This year alone we were able Behavioral Health Services to provide our services to schools, shelters, other social service agencies, is the largest behavioral the courts, law enforcement, and a multitude of other organizations throughout the region. But most importantly, is how we as a community, healthcare provider in are continuing to work together to provide a better way for people to Greater Cincinnati. Each gain access to the services they need. We know far too well that the need month an average of 700 continues to grow. Our ability to expand services and work with other client-centered organizations is key to our continued success. new clients come to us Greater Cincinnati Behavioral Health Services is the largest behavioral looking for help. healthcare provider in Greater Cincinnati. Each month an average of 700 new clients are looking for help with their severe mental illness or addictions. They are often the most disenfranchised people in our community. Many are isolated from their families and face the stigma of their illness and other barriers to accessing the healthcare they need. We meet them where they are; whether it’s on the streets, in their homes, or at one of our locations. It is an honor and privilege to be able to bring our expertise, experience, and services to our partners in social service and healthcare, so that we are able to meet ALL of our clients’ needs. We are proud of the advancements we’ve made this year. We are thankful for the trust our funders put in us to provide quality behavioral healthcare to those in need. Our new projects this year are with partners, both old and new, and have allowed us to continue to bring integrated services as efficiently as possible to a greater number of people. We invite you to learn more about these on page 4, as well as the funding support that allowed for some of these expansions on page 10. On behalf of our Board of Directors and staff, we thank you for your continued support of the people we serve each and every day. You are truly helping to make a difference in their lives! JEFF O’NEIL NICK HAHN President & CEO Board Chair 2 2019 Program Outcomes Over Addiction % Services 30,000 93 served 1,925 Total number of individuals served of clients surveyed clients through by all GCBHS programs. The number said they have the assessment includes approximately a high overall process with 20,000 92% engaging in in direct services and in satisfaction with 10,000 treatment services. preventative services. GCBHS services GCBHS Counseling staff PATH provided service to 2,800 patients at Projects for Assistance in 12 health centers for a total of 9,000 Transition from Homelessness separate visits. assists people who are homeless contacted 944 individuals The Transitional Employment program operates commercial enrolled 746 contracts for janitorial, food services, individuals and lawn & grounds work. 86% of direct labor on contract work is performed by connected 543 adults with significant disability. individuals to Mental Health Services Employment programs placed The Community clients in 642 jobs. 284 clients worked Alternative 32 hours or more per week. Sentencing Center (CASC) enrolled 235 clients. 90% of men and 89% of the women participating Benefits Specialists in CASC successfully supported 1,693 clients in meeting completed the program. requirements to access services. 3 NEW PARTNERSHIPS In January 2019, GCBHS began delivering on-site group and individual counseling for individuals served at CityLink Center. GCBHS also provided training for the staff at CityLink to help better support individuals who use their services. This expands access and decreases stigma for persons needing mental health services by providing services in an integrated, holistic partnership. GCBHS operates within Shelterhouse, the downtown shelter for men. The PATH (Projects for Assistance in Transition from Homelessness) Team screens residents of the shelter and if they suspect mental illness they are sent to our diagnostician to begin assessment and then treatment. Our Housing Support team begins the process of finding stable housing and other needed services. According to Jim Armbuster, Director of Shelter Operations at Shelterhouse, “Getting our clients connected to services quickly has been essential to getting them a better housing outcome.” Having these teams interact with clients directly at Shelterhouse makes the process of accessing services much more streamlined and easier for both clients and staff. GCBHS Outreach Workers engage people living on the streets in downtown Cincinnati and connect them with services such as: housing, food, medical, mental health, substance abuse treatment, and employment. The most urgent needs are taken care of first. The program also has a jobs van component which is run by an additional program partner – City Gospel Mission. GCBHS began offering therapy for the clients of Brighton Center in November 2018. We began integrating behavioral health into the services for individuals and families living at Scholar House – a housing facility that allows parents with young children the ability to continue or complete their education while receiving wrap-around services and daycare. GCBHS also provides training for the staff at Brighton Center. 4 “I’ve been through other programs and these people (TASC) are personally invested in their clients. I know it’s their job, but they have a passion for what they do. They WANT to help you.” - ZAK YOUNG COUPLE FIGHTS ADDICTION Together Zak and Tayler are like most young about addiction. They gave me two couples with a 3-year-old boy. They months worth of pain pills and that’s enjoy going out to eat and taking all it took. Then they didn’t give me their son to the park or Chuck E. anymore and I couldn’t figure out why Cheese. They also joke that they’re, I felt so bad. The next thing I knew “exhausted!” Seeing the three of them I was buying them off the streets.” together you would never believe their From there he began doctor shopping story… both Zak and Tayler have been to keep up with his habit. Eventually to prison for drug offenses and both he escalated to using heroin. That are currently in recovery through led to an arrest for trafficking and the Treatment Alternatives for Safer possession and Zak ended up with “You don’t think about Communities (TASC) program at probation in Clermont County. Greater Cincinnati Behavioral Health it because you’re taking Meanwhile Tayler was having Services. problems of her own. After staying something prescribed to Zak was prescribed prescription pain clean while she was pregnant, Tayler you by a doctor. Being killers after a car accident at age 19 left was charged with possession and, 19 years old, I didn’t him with broken ribs. He said it didn’t because of her prior arrests, was sent take long for him to become addicted. to prison in December 2017. Zak was know anything about “You don’t think about it because trying desperately to remain sober addiction.” you’re taking something prescribed for his son but he had a difficult time to you by a doctor,” says Zak. “Being dealing with the pressure of being a - ZAK 19 years old, I didn’t know anything single parent. Although he admits that 6 “I’m more present now. Before, I loved my family but I couldn’t always be with them because of my addiction.” - TAYLER Both Tayler and Zak believe that TASC worked for them because, as Zak says, “you’re not just a number. I’ve been through other programs and these people are personally invested in their clients. I know it’s their job, but they have a passion for what they do. They WANT to help you.” Tayler agrees, adding that she’s learned coping skills he hadn’t been completely “straight”, and was given other tools that have he succumbed to temptation and made her successful in her recovery.