ZF Friedrichshafen AG Industrial Technology Marine and Special Driveline Technology Ehlersstr. 50 88046 Friedrichshafen / Germany Phone +49 7541 77-3246 Fax +49 7541 77-961797 [email protected] Pump applications and systems from ZF IXSC17EN ZF AFTERMARKET YOUR PARTNER FOR TRANSMISSION SYSTEM IN OIL AND GAS INDUSTRY IXSC17EN 120 locations 650 SERVICE partners WORLDWIDE • = ZF locations • = Industrial Technology Division locations = Special Driveline Technology locations = Special Driveline Technology development locations Excellent service worldwide ZF offers a professional service network in almost every region of the world. For the customer this means short distances, fast reaction times and the right experts on short notice. As technology leader for driveline In a nutshell: ZF Aftermarket links powerful and chassis technology, ZF considers top-quality products with excellent services itself not only a manufacturer, but also to provide a unique, premium offer. a reliable partner who supports you Around the world, around the clock: ZF’s throughout the life cycle of your vehic- service specialists are available anywhere les. And that worldwide. Wherever you and at any time. may need us, ZF Aftermarket supports you with its comprehensive service network and the entire range of after- sales services. From prompt genuine parts supplies via technical service, up to consultancy and training. Quickly, directly, reliably. 2 GLOBAL ZF SERVICE CONCEPT Depen- Service LEVEL 1 ∙ ZF unit exchange ding on the product complexity, ZF offers variously com- ∙ Rectification of leakages on the prehensive service concepts which are basically globally unit from outside the vehicle or applicable and are divided into three categories in disassembled condition ∙ Exchange of components accessible from outside (e.g. The determination of an appropriate and tested service inductive sensors, solenoid concept takes into account both the customer and valves etc.) market expectations; it is based on a feasibility test Service LEVEL 2 regarding the co-operation with partners. Once the ∙ Scope of Service Level 1 plus: implementation is ensured we accompany our project ∙ Repairs with preassembled components (e.g. shifting team globally in the operative establishment of new drums, outputs etc.) service locations and initiate improvement projects. Service LEVEL 3 ∙ Scope of Service Level 2 plus: Weir Oil & Gas with one of the most extensive service ∙ Repairs through to the center networks in North America, will serve as our replacement of single parts service partner at Service Level 1 and 2 for ZF 8TX ∙ Concluding test bench run with test protocol transmission. 3.