THE UNAUTHORIZED GUIDE TO IPHONE®, IPAD®, AND IPOD® REPAIR A DIY Guide to Extending the Life of Your iDevices! Timothy L. Warner 800 East 96th Street, Indianapolis, Indiana 46240 USA ii The Unauthorized Guide to iPhone®, iPad®, and iPod® Repair The Unauthorized Guide to iPhone®, iPad®, Editor-in-Chief and iPod® Repair Greg Wiegand Copyright © 2013 by Pearson Education, Inc. Executive Editor All rights reserved. No part of this book shall be reproduced, stored in Rick Kughen a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from Development Editor the publisher. No patent liability is assumed with respect to the use of the Rick Kughen information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for Technical Editor errors or omissions. Nor is any liability assumed for damages resulting from the Walter Galan, use of the information contained herein. ifi xit.com ISBN-10: 0-7897-5073-2 ISBN-13: 978-0-7897-5073-0 Managing Editor Kristy Hart Library of Congress Cataloging-in-Publication Data is on fi le Printed in the United States of America Senior Project First Printing: May 2013 Editor Lori Lyons Trademarks Copy Editor All terms mentioned in this book that are known to be trademarks or service Charlotte Kughen, marks have been appropriately capitalized. Que Publishing cannot attest to the The Wordsmithery accuracy of this information. Use of a term in this book should not be regarded LLC as affecting the validity of any trademark or service mark. Indexer Warning and Disclaimer Tim Wright Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fi tness is implied. The information provided is on Proofreader an “as is” basis. The authors and the publisher shall have neither liability nor Kathy Ruiz responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book. Publishing Coordinators While Que, iFixit, and I have made every effort to ensure that the directions provided in this book are complete and accurate, any attempt on the reader’s Cindy Teeters part to perform an iDevice do-it-yourself upgrade or repair is solely at the Kristen Watterson reader’s risk. Even when our instructions are carefully followed, the slightest misstep in disassembly or reassembly could result in further damage or Book Designer destruction of the iDevice. Also, any attempt to repair or upgrade your iDevice Anne Jones immediately voids any warranty you have through Apple. You’ve been warned! Compositor Bulk Sales Nonie Ratcliff Que Publishing offers excellent discounts on this book when ordered in quantity Manufacturing for bulk purchases or special sales. For more information, please contact Buyer U.S. Corporate and Government Sales Dan Uhrig 1-800-382-3419 [email protected] For sales outside of the U.S., please contact International Sales [email protected] Contents at a Glance iii Contents at a Glance Introduction 1 CHAPTER 1 Why Do it Yourself? 5 CHAPTER 2 The Tools of the Trade 25 CHAPTER 3 Protecting Your iDevice User Data and Settings 43 CHAPTER 4 iDevice Repair Best Practices 59 CHAPTER 5 iPhone 3GS Disassembly and Reassembly 71 CHAPTER 6 iPhone 4S Disassembly and Reassembly 87 CHAPTER 7 iPhone 5 Disassembly and Reassembly 109 CHAPTER 8 iPad 2nd Generation Disassembly and Reassembly 129 CHAPTER 9 iPad 3rd and 4th Generation Disassembly and Reassembly 145 CHAPTER 10 iPad mini Disassembly and Reassembly 159 CHAPTER 11 iPod touch 4th Generation Disassembly and Reassembly 177 CHAPTER 12 iPod nano 5th and 7th Generation Disassembly and Reassembly 193 CHAPTER 13 Sourcing iDevice Replacement Parts 211 CHAPTER 14 Addressing Water Damage 217 CHAPTER 15 Replacing the Front Display and/or Rear Case 225 CHAPTER 16 Replacing the Battery 233 CHAPTER 17 Replacing the Logic Board and/or Dock Connector 243 CHAPTER 18 Recovering Data from Your Broken iDevice 255 CHAPTER 19 Before You Sell, Donate, or Recycle Your iDevice 267 Index 277 iv The Unauthorized Guide to iPhone®, iPad®, and iPod® Repair Table of Contents Introduction 1 Chapter 1 Why Do It Yourself? 5 The Benefits of DIY iDevice Repair 5 Saving Money 6 Fighting Back Against the “Tyranny” of Apple 6 Preparing to Become an Apple Tech 7 Earning Extra Money 9 iDevices—A Roster 10 iPod 10 iPod touch 13 iPhone 13 iPad 15 Limiting Our Scope 17 Apple Warranties and You 18 Apple Hardware Warranty 18 AppleCare+ 19 Finding Old, “Broken” iDevices 21 Pawn or Secondhand Shops 21 eBay or Craigslist 22 Amazon.com 23 Yard Sales or Flea Markets 24 Friends, Family, and Colleagues 24 Bulletin Boards 24 Chapter 2 The Tools of the Trade 25 What Does It Take to Become an iDevice Technician? 25 Character Traits 26 Technical Ability 27 Obtaining iDevice Technician Tools 28 Sources for iDevice Tech Tools 28 ESD Safety Equipment 29 Screwdrivers 31 Spudger 31 Table of Contents v Plastic Opening Tool(s) 32 Heat Gun/Hair Dryer 32 Magnetizer/Demagnetizer 34 Pick-up Tools 34 Work Lamp with Magnifying Glass 34 Magnetic Project Mat 35 Industry Certification 36 Increased Professional Credibility 36 Gaining a Leg Up in the Job Market 36 Meeting Apple’s Certification Requirements 37 Attaining Deeper Access to Apple Tech Resources 37 Increased Confidence 38 Certification Options 38 Apple Certified Macintosh Technician (ACMT) 38 iCracked iTech 39 OnForce Consultant 40 Apple Consultants Network (ACN) 40 Chapter 3 Protecting Your iDevice User Data and Settings 43 What Exactly Do You Need to Back Up? 43 Backing Up an iDevice by Using iTunes 11 44 Where Are the Backup Files Stored? 46 Backing Up an iDevice by Using iCloud 48 Backing Up an iDevice Manually 50 Restoring an iDevice by Using iTunes 11 50 Restoring an iDevice by Using iCloud 51 Jailbreaking and Unlocking iDevices 52 What Is Jailbreaking? 52 What Is Unlocking? 56 Chapter 4 iDevice Repair Best Practices 59 Checking iDevice Warranty Coverage 59 Verifying iDevice Version Info 62 What Are Order Numbers? 64 Deciphering iOS Speak 65 vi The Unauthorized Guide to iPhone®, iPad®, and iPod® Repair How Do Warranty Repair Orders Work? 66 Creating an ESD-Safe Workspace 67 Wear Appropriate Clothing and Protect Your Workspace 67 Handle IC Components Appropriately 68 Condition the Air in Your Workspace 68 Documenting and Securing Your iDevice Components 69 Chapter 5 iPhone 3GS Disassembly and Reassembly 71 iPhone 3GS External Anatomy 73 Disassembly Procedure 75 Reassembly Notes 85 A Few Words About iOS 6 85 Chapter 6 iPhone 4S Disassembly and Reassembly 87 External Anatomy 88 Required Tools 90 Disassembly Procedure 90 Reassembly Notes 107 Chapter 7 iPhone 5 Disassembly and Reassembly 109 External Anatomy 110 Required Tools 113 Disassembly Procedure 113 Reassembly Notes 126 On Material Costs and Profit Margins 127 Chapter 8 iPad 2nd Generation Disassembly and Reassembly 129 External Anatomy 130 Required Tools 133 Disassembly Procedure 133 Reassembly Notes 143 What Exactly Is a Retina Display? 143 Chapter 9 iPad 3rd and 4th Generation Disassembly and Reassembly 145 External Anatomy 146 Required Tools 148 Disassembly Procedure 148 Reassembly Notes 157 Why Do Front and Rear Cameras Have Different Resolutions? 157 Table of Contents vii Chapter 10 iPad mini Disassembly and Reassembly 159 External Anatomy 160 Required Tools 162 Disassembly Procedure 162 Reassembly Notes 174 What Are Benchmarks? 174 Chapter 11 iPod touch 4th Generation Disassembly and Reassembly 177 External Anatomy 178 Required Tools 180 Disassembly Procedure 180 Reassembly Notes 191 Is the iPod touch a “Watered Down” iPhone? 192 Chapter 12 iPod nano 5th and 7th Generation Disassembly and Reassembly 193 External Anatomy 194 Required Tools 198 Disassembly Procedure 198 iPod nano 5th Generation Reassembly Notes 208 iPod nano 7th Generation Quick-Disassembly 208 About the Mysterious Pixo OS 210 Chapter 13 Sourcing iDevice Replacement Parts 211 What Is OEM, and Why Do I Care? 211 Where Can I Find OEM iDevice Parts? 213 No Guarantees 213 Study Buyer Reviews 214 Trust Your Gut 214 But Where Do I Start My Search? 214 Grim Realities 215 Chapter 14 Addressing Water Damage 217 The Problem of Water Damage 217 Warranty Ramifications of Water Damage 218 Liquid Contact Indicators (LCIs) and You 218 viii The Unauthorized Guide to iPhone®, iPad®, and iPod® Repair How to Address a Waterlogged iDevice: Non-Invasive Approach 219 The Rice Method 220 Dedicated Drying Tools 220 How to Address a Waterlogged iDevice: Invasive Approach 221 How to Limit the Possibility of Water Damage 222 Purchase a Specialty Case 222 Limit Exposure to Steam 223 Use a Low-Tech Plastic Baggie 223 Chapter 15 Replacing the Front Display and/or Rear Case 225 Anatomy of the iDevice Front Display 226 Repair Options and DIY Strategies 227 Visit the Apple Store 228 Hire a Third Party to Replace the Display 228 Do It Yourself 229 How to Minimize Damage to the Display/Rear Case 232 Chapter 16 Replacing the Battery 233 What You Need to Know about Lithium-Ion Batteries 234 What Is the “Memory Effect”? 235 Understanding iDevice Battery Specifications 236 Best Practices for iDevice Battery Use 237 Exploding Batteries 238 Maximizing Battery Life 239 Performing Battery Replacements 240 Chapter 17 Replacing the Logic Board and/or Dock Connector 243 About the Logic Board 243 iDevice Connectors 245 Repair Advice 249 Tips and Tricks for Logic Board Replacements 251 iPhone 5 251 iPad 3rd