DME Server Administration Reference DME version 4.2SP2 Document version 1.1 Published on 17. September 2014 DME Server Administration Reference Introduction Contents Introduction ............................................................................ 11 Copyright information ......................................................................... 11 Company information .......................................................................... 12 Typographical conventions.................................................................. 12 About DME ........................................................................................... 13 Features and benefits .............................................................................. 13 About the DME Server ........................................................................ 14 Supported platforms ................................................................................ 15 DME server architecture ........................................................ 17 One server, many connectors ............................................................ 17 The DME server ................................................................................... 19 The connector ...................................................................................... 20 The group graph ....................................................................................... 21 Load balancing and failover .................................................................... 22 The AppBox Gateway .......................................................................... 22 The MDM server .................................................................................. 23 Multiple domains and directory servers............................................ 23 Connector broadcasting........................................................................... 24 Connector routing ..................................................................................... 26 Multiple AD domains ............................................................................... 28 DME services ........................................................................................ 28 Navigating the web interface ................................................. 29 Browser requirements ......................................................................... 30 Logging in to the DME server ............................................................. 31 Main tabs ................................................................................................ 32 Page menu.............................................................................................. 33 Table ....................................................................................................... 34 Toolbars ................................................................................................. 35 Tab toolbar ................................................................................................ 35 Filter bar - old style .................................................................................. 35 Filter bar - new style ................................................................................ 36 Table navigation bar ................................................................................ 41 1 © 2014 Excitor DME Server Administration Reference Introduction DME toolbar ............................................................................................. 42 About DME ........................................................................................... 42 Keyboard shortcuts.............................................................................. 43 Online help ............................................................................................ 43 Devices..................................................................................... 46 Columns ................................................................................................. 47 User ID....................................................................................................... 47 User name ................................................................................................. 48 Phone model ............................................................................................. 48 Phone number ........................................................................................... 50 Version ....................................................................................................... 50 Key .............................................................................................................. 50 Last sync. ................................................................................................... 51 License........................................................................................................ 51 Platform ..................................................................................................... 52 Operator .................................................................................................... 52 Country ....................................................................................................... 52 OS ............................................................................................................... 53 Groups ........................................................................................................ 53 Roaming ..................................................................................................... 53 Tab actions ............................................................................................ 53 New user ................................................................................................... 53 New device ................................................................................................ 55 Page menu.............................................................................................. 57 User actions .............................................................................................. 57 Device actions ........................................................................................... 58 Send to device ........................................................................................... 65 Client signing ............................................................................................. 72 Misc. actions ............................................................................................. 74 Setting up users .................................................................................... 77 User ............................................................................................................ 78 Collab.conf. ................................................................................................ 84 Devices ....................................................................................................... 86 Filter groups .............................................................................................. 86 2 © 2014 Excitor DME Server Administration Reference Introduction RSS feeds ................................................................................................... 87 Setting up devices ................................................................................. 87 Information ................................................................................................ 89 Settings....................................................................................................... 92 Files ............................................................................................................. 95 Applications ............................................................................................... 95 Sync. table ................................................................................................. 97 Schedule ..................................................................................................... 98 SIM ............................................................................................................. 99 Users ....................................................................................................... 100 Group ...................................................................................................... 100 Asset ........................................................................................................ 100 Provisioning ............................................................................................. 101 OMA DM ................................................................................................ 103 Apple MDM ........................................................................................... 103 Apple profiles ......................................................................................... 106 Provisioning ........................................................................... 107 Android MDM options ...................................................................... 107 Android client provisioning ................................................................... 107 Android device management ............................................................... 117 Apple iOS MDM options ................................................................... 117 Apple iOS client provisioning