Why I cannot open E-document? If nothing pops out after clicking “view”: Please disable your browser's Pop-up Blocker in order to open E-Documents. Use a different browser, such as Internet Explorer, Firefox, Safari or Google Chrome. If a blank screen pops out after clicking “view”: Please update Java or Adobe reader. BOTH must be activated and updated to view E- documents. How to disable your browser's popup blockers The following includes steps for disabling pop-up window blockers. Internet Explorer 7, 8 9 or 10 (Windows PC) Internet Explorer 6 (Windows PC) Firefox (Windows PC) Firefox (Mac OSX) Safari (Mac OSX) Chrome (Windows PC) Chrome (Mac OSX) The following includes steps for disabling browser toolbars. Yahoo toolbar popup blocker Google toolbar popup blocker AOL toolbar popup blocker MSN toolbar popup blocker Norton Internet Security/Personal Firewall popup blocker How to disable Internet Explorer 7, 8, 9 or 10 popup blocker 1. From the Tools menu, select Internet Options. 2. From the Privacy tab, uncheck Turn on Pop-up Blocker and click "OK". For more information on Internet Explorer popup blocker please go to http://windows.microsoft.com/is-IS/windows7/Internet-Explorer-Pop-up-Blocker- frequently-asked-questions Back to top How to disable Internet Explorer 6 popup blocker (Windows PC) 1. From the Tools menu, select Internet Options. 2. From the Privacy tab, uncheck Block pop-ups. Back to top How to disable the Firefox popup blocker (Windows PC) 1. From the Tools menu, select Options. 2. From the Content tab, uncheck Block Popup Windows and click "OK". Back to top How to disable the Firefox popup blocker (Mac OSX) 1. From the Firefox menu, select Preferences. 2. From the Preferences window, choose the Content button and then uncheck Block Pop- up Windows. Back to top How to disable the Safari popup blocker 1. From the Safari menu, make sure Block Pop-Up Windows is unchecked. How to disable the Chrome popup blocker (Windows PC) 1. Click the Chrome menu on the browser toolbar. Select Settings. 2. Click Show advanced settings. 3. In the "Privacy" section, click the Content settings button. 4. In the "Pop-ups" section, select "Allow all sites to show pop-ups." Customize permissions for specific websites by clicking Manage exceptions. How to disable the Chrome popup blocker (Mac OSX) 1. While your browser is open, just click on the Chrome menu at the top left of your screen. Next, click Preferences. 2. A new menu box appears. First, click on Under the Hood. Next, click on Content settings 3. A new menu box appears. First, click Pop-ups on the left side Features list. Then, click the option to allow all sites to show pop-ups. Back to top How to disable the Yahoo toolbar popup blocker 1. Locate the Popup blocker icon and click the down arrow. 2. Uncheck Enable Pop-Up Blocker. For more information on the Yahoo toolbar please go to http://toolbar.yahoo.com. Back to top How to disable the Google toolbar popup blocker? 1. Click on the Google logo on the Google toolbar and select Options. 2. Uncheck Popup Blocker, and then click OK. For more information on the Google toolbar please go to http://toolbar.google.com. Back to top How to disable AOL toolbar popup blocker? 1. Locate the Popup blocker icon. 2. Click on it until it says Allowed. Back to top How to disable the MSN toolbar popup blocker? 1. Locate the Popup blocker icon and click the down arrow. 2. Check Allow Pop-ups. For more information on the MSN toolbar please go to http://toolbar.msn.com. Back to top How do I disable my Norton Internet Security/Personal Firewall popup blocker? 1. Open Norton Internet Security's/Firewall’s main window (you may click the firewall icon on the system tray or use Start->Programs->Norton Firewall) 2. Click the Ad Blocking line. 3. Click the Turn Off button. Back to top .