Statement of Priorities 2017-18 Agreement between the Minister for Health and Calvary Health Care Bethlehem Limited To receive this publication in an accessible format phone 9096 1309, using the National Relay Service 13 36 77 if required, or email [email protected]. Authorised and published by the Victorian Government, 1 Treasury Place, Melbourne. © State of Victoria, Department of Health and Human Services, November 2017. ISSN 2206-7515 Available at https://www2.health.vic.gov.au/hospitals-and-health-services/funding-performance- accountability/statement-of-priorities Calvary Health Care Bethlehem Limited Statement of Priorities 2017-18 ii Contents Background .......................................................................................................................................... 4 Strategic priorities ................................................................................................................................ 5 Government commitments ...................................................................................................................... 5 Part A: Strategic overview ................................................................................................................... 6 Mission statement .................................................................................................................................. 6 Service profile ........................................................................................................................................ 6 Strategic planning................................................................................................................................... 7 Strategic priorities................................................................................................................................... 8 Part B: Performance Priorities ........................................................................................................... 11 Part C: Activity and funding ............................................................................................................... 13 Part D: Commonwealth funding contribution ................................................................................... 14 Accountability and funding requirements ......................................................................................... 15 Calvary Health Care Bethlehem Limited Statement of Priorities 2017-18 iii Background Statements of Priorities are key accountability agreements between Government and Victorian publicly funded health, mental health and ambulance services. The content and process for preparation and agreement of the annual Statement of Priorities is consistent with sections 65ZFA, 65ZFB and section 26 of the Health Services Act 1988. Statements of Priorities are consistent with the health services’ strategic plans and aligned to government policy directions and priorities. The annual agreements support the delivery of, or substantial progress towards the key shared objectives of quality and safety, good governance and leadership, access and timeliness, and financial sustainability. A Statement of Priorities consists of four parts: • Part A provides an overview of the service profile, strategic priorities and deliverables the health service will achieve in the year ahead. • Part B lists the performance priorities and agreed targets. • Part C lists funding and associated activity. • Part D forms the service agreement between each health service and the state of Victoria for the purposes of the National Health Reform Agreement. Performance expectations and mechanisms used by the Department of Health and Human Services to monitor and manage performance are described in the Victorian Health Service Performance Monitoring Framework 2017-18. High standards of governance, transparency and accountability are essential. In this context, the Victorian Government commits to publish Statements of Priorities by 1 November each year and place more data about the performance of our health system into the public domain. Calvary Health Care Bethlehem Statement of Priorities 2017-18 Page 4 Strategic priorities The Victorian Government is responsible for ensuring that a wide range of health services are delivered to the Victorian community. The Department of Health and Human Services (the department) develops policy, funds and regulates health services and activities that promote and protect the health of Victorians. Through the department, the government funds more than 500 organisations to provide various health services to Victorians. Government commitments The Victorian Budget 2017–18 provides an extra $1.67 billion over four years for health, mental health and aged care services across Victoria, including: • $1.3 billion over four years from 2017-18 to respond to growing patient demand across Victoria. • $325.7 million over four years for mental health and investment in forensic mental health services. • $319.8 million over four years from 2017-18 to provide additional elective surgery funding. • $215.1 million over five years from 2016–17 to implement the recommendations of Targeting zero to put patient safety first. • Building on the investment of $526 million in November 2016, a further $26.5 million will help ambulances respond to every emergency even sooner. To support this investment, the Andrews Labor Government is funding capital projects worth $428.5 million across Victoria. This investment will support the implementation of Health 2040: advancing health, access and care - which presents a clear vision for the health and wellbeing of Victorians and for the Victorian healthcare system. Calvary Health Care Bethlehem Statement of Priorities 2017-18 Page 5 Part A: Strategic overview Mission statement We bring the healing ministry of Jesus to those who are sick, dying, and in need through ‘being for others’: • In the Spirit of Mary standing by her Son on Calvary • Through the provision of quality, responsive and compassionate health, community and aged care services based on Gospel values, and • In celebration of the rich heritage and story of the Sisters of the Little Company of Mary. At Calvary Health Care Bethlehem our vision, as a Catholic health service provider; is to excel, and be recognised, as a continuing source of healing, hope and nurturing, to the people and communities we serve. As stewards of the rich heritage of care and compassion of the Little Company of Mary, we are guided by our values of Hospitality, Healing, Stewardship and Respect. Service profile Founded by the Sisters of the Little Company of Mary, Calvary is a charitable not-for-profit Catholic organisation providing aged and retirement services, community care, acute and subacute care with a focus on comprehensive care for people in the final year of life. As a Catholic health service, it is recognised that Calvary Health Care Bethlehem operates to an ethical framework with its own governance arrangements. Calvary Health Care Bethlehem is recognised as a specialist palliative care service and a state-wide provider for those with Progressive Neurological disease. Our values-based care is person centred and focused on the whole individual – their physical, emotional, spiritual and social needs. Calvary Health Care Bethlehem works in partnership with other health service providers to help people to ‘live well’, knowing they have a progressive incurable illness. Our interdisciplinary teams work in collaboration with the patient’s general practitioner, community health, aged, disability, peak bodies and other health services, to achieve our goal of a fully integrated model of care. Calvary Health Care Bethlehem provides direct patient care that is easily accessible and coordinated across the following settings depending on the needs of the patient and their family: • Centre based clinics, • Day centre, • Home based care including residential care settings, and • Inpatient subacute beds. The model of care is supported by: • Secondary consultation support to other health service providers; • Telehealth; • Twenty-four-hour telephone support to all patients, families and other health service providers and after-hours in-home support to patients receiving home based services; and • Provision of education, training and research which helps to build capacity in other services across Victoria to better support clients with specialist needs closer to home. Aligned with Government’s policy directions, Calvary is proposing to redevelop the current Calvary Health Care Bethlehem Public Hospital as part of an integrated health precinct on its current site in Caulfield to address its aging infrastructure and ensure a sustainable model of care. Calvary Health Care Bethlehem Statement of Priorities 2017-18 Page 6 This will mean that the current public hospital will be rebuilt to provide modern contemporary health care accommodation alongside complementary Calvary services including residential aged care and community care. This development will improve the care and service given to our patients and residents through an integrated service model that provides flexibility in care provision whilst improving the amenity of the site by providing new buildings, clinical hubs, residential space and designated green and social spaces. Calvary Health Care Bethlehem service priorities are aligned with the four key Calvary strategic aims: • Person and family centred care with a focus on palliative and end of life care; • Sustain