TransAct Technologies Incorporated EPIC 630 Programmer‘s Guide PN 63-06333, Rev C Nov 2007 Change History Rev A Initial Release Rev B Added Transport and Jam status Added Color support Added Las Vegas address Rev C Pg 55: Added note about reverse feed maximum Pg 58: Changed reverse feed maximum from ½” to 0.44” Page ii 63-06333 Rev C Federal Communications Commission Radio Frequency Interference Statement The TransAct® EPIC 630 Printer complies with the limits for a Class A computing device in accordance with the specifications in Part 15 of FCC rules. These regulations are designed to minimize radio frequency interference during installation; however, there is no guarantee that radio or television interference will not occur during any particular installation. Interference can be determined by turning the equipment off and on while the radio or television is on. If the printer causes interference to radio or television reception, try to correct the interference by one or more of the following measures: 1. Reorient the radio or television receiving antenna 2. Relocate the printer with respect to the receiver 3. Plug the printer and receiver into different circuits If necessary, the user should consult their dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio/TV Interference Problems. This booklet is available from the US Government Printing Office, Washington, DC 20402. Ask for stock number 004-000-00345-4. Canadian Department of Communications Radio Interference Statement The TransAct® EPIC 630 Printer does not exceed Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Regulatory Compliance FCC Class A ULc CE Mark UL 1950 TUV 63-06333 Rev C Page i Disclaimer NOTICE TO ALL PERSONS RECEIVING THIS DOCUMENT: The information in this document is subject to change without notice. No part of this document may be reproduced, stored or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of TransAct Technologies, Inc. ("TransAct"). This document is the property of and contains information that is both confidential and proprietary to TransAct. Recipient shall not disclose any portion of this document to any third party. TRANSACT DOES NOT ASSUME ANY LIABILITY FOR DAMAGES INCURRED, DIRECTLY OR INDIRECTLY, FROM ANY ERRORS, OMISSIONS OR DISCREPANCIES IN THE INFORMATION CONTAINED IN THIS DOCUMENT. TransAct cannot guarantee that changes in software and equipment made by other manufacturers, and referred to in this publication, do not affect the applicability of information in this publication. Copyright © 2000-05 TransAct Technologies, Inc. All rights reserved. Revision Level C November 2007 Printed in USA Trademarks Some of the product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. BANKjet, 50Plus, Insta-Load, TransAct, "Made to Order. Built to Last", Magnetec, PcOS, POSjet, PowerPocket, Ithaca and TransAct are registered trademarks and Epic 950, Flex-Zone, imPort, ithaColor, KITCHENjet, Momentum, QDT and TicketBurst are trademarks of TransAct Technologies, Inc. Page ii 63-06333 Rev C Table of Contents Change History ............................................................................................................... ii Federal Communications Commission Radio Frequency Interference Statement ............i Canadian Department of Communications Radio Interference Statement........................i Regulatory Compliance ....................................................................................................i Disclaimer ....................................................................................................................... ii Copyright......................................................................................................................... ii Trademarks..................................................................................................................... ii Table of Contents........................................................................................................... iii Figures........................................................................................................................... vi Tables ............................................................................................................................ vi ® Introducing your TransAct EPIC 630 Printer.........1 About your TransAct® EPIC 630 Printer ..........................................................................3 Who Should Read This Guide? .......................................................................................4 What Is Included in This Guide?......................................................................................4 Warranty Options ............................................................................................................4 Technical and Sales support ...........................................................................................5 On-line Technical Support .......................................................................................5 Telephone Technical Support..................................................................................5 Return Materials Authorization and Return Policies .................................................6 Service Programs....................................................................................................6 Sales Support..........................................................................................................6 Contact Information .................................................................................................7 TransAct® EPIC 630 Specifications and Requirements ........................................................................9 TransAct® EPIC 630 Specifications and Requirements .................................................11 TransAct® EPIC 630 Thermal Printer Models ...............................................................11 Standard Features ........................................................................................................11 General Specifications ..................................................................................................13 Printing Specifications ...........................................................................................13 Character Pitch......................................................................................................13 Character Generation ............................................................................................14 Physical Characteristics ................................................................................................17 Dimensions............................................................................................................17 Weight ...................................................................................................................17 Electrical Characteristics ...............................................................................................18 Internal AC Powered .............................................................................................18 Thermal Print Head .......................................................................................................18 Media Specifications .....................................................................................................19 Receipt Paper........................................................................................................19 Buzzer...........................................................................................................................19 Cover Interlock ..............................................................................................................20 Communications Interface.............................................................................................21 RS-232 Serial Interface .........................................................................................21 ® How to Operate the TransAct EPIC 630 Printer....22 ® How to Operate the TransAct EPIC 630 Printer...........................................................24 63-06333 Rev C Page iii Indicator Lights (LED)....................................................................................................24 Power Indicator (LED) ...........................................................................................24 Error Indicator (LED) .............................................................................................24 Paper Indicator (LED)............................................................................................24 Fault Indicators..............................................................................................................24 Testing the Printer Overview .........................................................................................26 Using Self-Test and Configuration Mode ...............................................................26 Level 0 Diagnostics ...............................................................................................28 Boot