Community Engagement Strategy for Salford www.partnersinsalford.org Partners IN Salford Salford Marketing Contents Group Introduction.................................................1 Primary Care Trust Why.is.community.. engagement.essential?...............................2 Our.aim.......................................................2 Salford’s thematic How.we.will.deliver.. partnerships good.community.engagement....................3 Planning.good.community.engagement.....3 Different.types.of.engagement...................4 Community.engagement.wheel..................4 Information.giving.......................................5 Binoh Community.consultation.............................5 Community.involvement..............................6 Salford’s 8 community Devolved.responsibility...............................7 committees Support.available.for.the.delivery.. of.the.Engagement.Strategy.......................8 Partners IN Salford Our.partners..............................................12 How.will.we.know.if.we.. have.got.it.right?.......................................12 MANCHESTER, SALFORD & TRAFFORD Government Salford Office for the North West Salford’s Bolton, Salford and Trafford communities Mental Health NHS Trust of identity and equality 1 Introduction Partners IN Salford Partners.IN.Salford.is.the.Local.Strategic. This document outlines how Partnership.(LSP).for.Salford.-.a.group.of. organisations.who.work.together.to.improve. community engagement will our.city..Our.members.are.taken.from. be delivered by Partners organisations.such.as.Salford.City.Council,. Salford.Primary.Care.Trust.(who.provide.and. IN Salford. It has been commission.health.services).and.Greater. Manchester.Police..We.work.together.with. developed in consultation businesses.and.voluntary,.community.and.faith. with local community organisations.to.improve.Salford.. activists, councillors, and Community Plan – staff of Partners IN Salford Making the Vision Real organisations. This document In.2005.Partners.IN.Salford.produced.a.ten. year.plan.for.the.development.of.the.city..This. should be read in conjunction plan.is.about.everybody.-.organisations.and. communities.-.working.together.to.make. with the implementation plan Salford.a.better.place.to.live..The.vision.for.the. detailing the actions that city.is: will be taken to deliver this “In.2016,.Salford.will.be.a.beautiful.and. welcoming.city,.driven.by.energetic.and. strategy and the toolkit which engaged.communities.of.highly.skilled,. healthy.and.motivated.citizens,.who.have. details the best practice in built.a.diverse.and.prosperous.culture.and. engagement methods. economy.which.encourages.and.recognises.the. contribution.of.everyone,.for.everyone.” Partners.IN.Salford.recognises.that.the.best. way.forward.for.the.city.is.in.partnership.with. the.citizens,.people.and.communities.who.live. and/or.work.here. Action.needs.to.be.taken.to.ensure.that.citizens. and.communities.are.partners.in.making. decisions.about.service.delivery.and.in.making. the.vision.a.reality. To.do.this.we.have.produced.a.Community. Engagement.Strategy.to.help.encourage. discussion,.new.ideas.and.a.sense. of.partnership.between.the.agencies,. organisations.and.the.people.and.communities. of.Salford. Community Engagement Strategy 2 Why is community engagement essential? Community.engagement.is.essential.for.all. partner.organisations.and.the.community.in. order.to.contribute.to: 1..Empowering.local.citizens.to.have.control.. over.their.lives 2..Reducing.inequalities.and.closing.the.gap.. between.the.most.and.least.deprived.areas.. of.the.city 3..Ensuring.that.services.genuinely.meet.the.. needs.of.service.users.and.that.available.. resources.are.used.both.efficiently.and.along . agreed.priorities 4..Fulfilling.our.commitment.to.local.. democracy 5..Meeting.statutory.duties.including.those.. laid.down.by.central.Government.such.as.the . community.cohesion.agenda. Our aim By.improving.the.quality.of.community. engagement.we.will.support.the.key.priorities. taken.from.the.Salford.Community.Plan: •.To.bring.about.rapid.change.for.the.better. in.the.most.deprived.neighbourhoods.and. communities.in.the.city •.To.enable.and.support.all.individuals.to.play. a.full.role.in.their.community •.To.build.cohesion.by.enabling.communities,. especially.excluded.communities,.to. influence.decision-making.in.the.city •.To.ensure.that.all.children.and.young.people. have.the.opportunity.to.take.part.in.and. influence.decision-making 3 How we will deliver good Planning good community community engagement engagement What we understand to Before.any.community.engagement.activity.is. be a “community” undertaken.within.the.city.all.those.responsible. for.conducting.the.engagement.must.plan.their. A.community.is.a.group.of.people.who.share. activities..This.is.to.reduce.the.amount.of.over- something.in.common..They.can.be: consultation.and.engagement.fatigue.that.has. occurred.in.certain.areas.of.the.city.and.with. •.People.living.or.working.within.a.defined. some.groups. geographical.area.(for.example.a.ward,. neighbourhood.or.housing.estate) The.minimum.level.of.research.that.should.be. undertaken.covers: and/or 1..Has.this.activity.been.undertaken.before?.. •.People.who.share.a.particular.identity.or. Who.with?.What.was.the.purpose.of.. interest.(for.example.people.of.a.similar.age,. the.original.activity?.Are.the.results.of who.have.a.disability,.practice.the.same.faith. the.activity.available?.Are.the.results.of.the.. or.are.students).or.are.linked.by.a.common. original.activity.still.relevant.and.recent?.Can issue.(for.example.housing.demands) . these.results.be.used.rather.than.repeating.. the.engagement.exercise? We.recognise.the.term.‘decision-making’.to. include.personal.actions.(for.example.choosing. 2..If.a.new.engagement.exercise.is.needed.. which.activity.would.best.help.yourself).and. then.who.should.be.included?.Have.all.the.. community.actions.(for.example.deciding.how. potential.communities.affected.by.the a.service.can.be.improved.to.best.meet.the. service.or.decision.been.considered?.Have.. needs.of.a.community).. your.materials.been.assessed.for.readability.. levels.to.ensure.all.the.community.can.. access.them? 3..Have.all.the.types.of.engagement.described.. in.the.next.pages.been.fully.considered.and.. a.full.range.of.engagement.tools.explored.to.. maximise.inclusion? Community Engagement Strategy 4 Different types of Community engagement engagement is.both.the.process.and.the.result.of.working. In.order.to.improve.the.quality.of.community. together.to.ensure.the.whole.population. engagement.within.Salford.we.recognise. influences.the.decision-making.processes.that. different.ways.by.which.people.can.influence. affect.their.lives..Community.engagement.is. decision.making..These.make.up.the the.development.and.sustaining.of.working. Community Engagement Wheel. relationships.between.public.bodies.and. community.groups.and.citizens.to.assist.all.of. them.to.understand.and.address.the.needs.and. issues.experienced.by.particular.communities. Y ENG UNIT AGEM MM EN There.are.a.number.of.ways.in.which.we.can. CO T achieve.good.community.engagement..These. are.represented.within.the.diagram.as.four. types.of.activity. Devolved Information responsibility giving The.type.and.amount.of.activity.carried.out.with. a.community.depends.on.a.number.of.factors.. For.example: Community Community •. how.much.the.community.wants.to.. involvement consultation . contribute.in.terms.of.time.or.energy •. how.important.an.issue.is.to.the.community •. limits.on.time,.resources.and.background.. research.on.suitable.activities All.types.of.engagement.should.be.viewed. together;.each.has.its.own.vital.role.and. supports.and.complements.the.others... For.example,.a.comprehensive.consultation. exercise.may.provide.an.opportunity.for.all. the.community.to.be.involved.rather.than. just.including.the.views.from.two.or.three. representatives.on.a.steering.group.that.meets. infrequently.. The.types.of.community.engagement.activity. are.ordered.in.this.strategy.by.the.amount.of. input,.both.time.and.resources,.required.of.the. community.to.be.involved. 5 Information giving Community consultation is.where.residents.and.communities. is.a.process.of.dialogue.that.leads.to.a.decision.. are.provided.with.information.on.public. Consultation.should.be.related.to.a.decision. services,.including.how.to.access.them,.their. that.an.agency.intends.to.take,.but.where. performance,.future.changes,.and.progress. the.views.of.a.community.must.be.taken.into. on.issues.affecting.them,.but.don’t.have.the. account..The.process.should.be.fully.inclusive,. opportunity.to.provide.direct.comment.. and.provide.feedback.on.any.decision.made.. This.includes.items.such.as.posters,.leaflets. This.includes.activities.such.as.surveys,. and.newspaper.articles..Input.from.the. focus.groups.and.workshops..Input.from.the. community.only.occurs.if.an.individual.chooses. community.is.greater.than.for.information. to.contact.the.organisation. giving.in.that.they.provide.information.or. attend.an.event.to.express.their.views. Example: Your Guide to Local Health Services Example: Ordsall Development Framework Your.Guide.to.Local.Health.Services.is.an. annual.publication.produced.by..Salford. A.consultation.regarding.site.use.for.services. Primary.Care.Trust.(PCT)..It.is.delivered.to. and.shops.was.carried.out.to.inform.the. every.household.in.Salford..The.purpose.of. development.framework.for.Ordsall..In.order.to. the.guide.is.to.provide.accountability.and. reach.a.wider.audience.street.theatre.was.used.