Alumni Club of Boston Center for Digital Business SIM Boston DEAR SYMPOSIUM ATTENDEES, Welcome to MIT! We are pleased you have joined us for the 6th technology? How will you handle data security? The Cloud Annual MIT Sloan CIO Symposium. We organize this Symposium Computing panel discussion, as well as our sessions on Green IT, each year to bring together thought-leaders and practitioners in Outsourcing, Connected Healthcare Systems, and Governance, discussions that will help you become better business leaders and Risk and Compliance, will help sift through the issues and technologists. We trust you will have a great day today. challenges, with the goal of helping you find the best solution for your company. The Symposium offers the unique opportunity to access the latest thinking and research at MIT, gain practical insight into In the Virtualization track, we will address the hardware and innovative technologies, and build connections to your peers. software technologies that enable CIOs to squeeze more What is different this year? It is more international: countries productivity from their data centers and the impact of distributing across the globe, including the US, Asia, Europe and the Mid applications and data outside of the traditional organizational East, are represented among the CIOs, government officials and structure. The Virtual Organization panel originated with the corporate executives who are speaking and attending. It is more observation of the Obama campaign’s use of technology, which innovative and collaborative: new ways to connect with other enabled mobilization of many more people without diluting the attendees before, during, and after today’s event include LinkedIn, campaign’s focus. How can businesses leverage this model? The our Pathable-driven Community , webcasts and podcasts, and Enterprise 2.0 panel discussion will build on this topic, to help you the CIO Corner, our blog. We also have over a dozen committed make sense of questions about the technologies, business policies organizational partners from international and professional and new thinking needed for the new model to take shape in an industry associations who have worked with us across the globe. organization. In total, this forum opens the opportunity for you to look beyond your day-to-day projects in order to explore the The theme of the 2009 MIT Sloan CIO Symposium is “Sustaining ideas and solutions that will improve your company’s performance. CIO Leadership in a Changing Economy.” As we all know, this year has presented an unprecedented set of challenges. The economic On behalf of the MIT Sloan Alumni Club of Boston; our turmoil puts even more pressure on you to produce more with less, Co-Organizers, The MIT Center for Digital Business and the to stay ahead of the curve by having your voice heard in key business Boston Chapter of the Society for Information Management; our decisions at the highest levels of the organization, and to sustain partners; and the many dedicated volunteers who have worked your leadership of both business and technology. The 2009 MIT tirelessly since October to bring you this event, we welcome you Sloan CIO Symposium will arm you with high-impact insights to MIT. In particular, we thank our sponsors for their generous during one concentrated day of lively discussions that will help you contributions in the current economy. And we thank you, our succeed in the next 364 days of the year. attendees. We value your participation and look forward to your continued connection during the year. Without you listening, asking Within the theme we highlight Cloud Computing and questions, talking with each other and advancing your companies Virtualization. It is difficult to escape debate about the merits of and your careers, we would not have nearly as much fun. cloud computing. How much should you embrace this enabling Sincerely, MR. CHRISTOPHER REICHERT DR. GRAHAM RONG Executive Chair, MIT Sloan CIO Symposium 2009 Event Chair Director MIT Sloan Alumni Club of Boston MIT Sloan CIO Symposium WELCOME LETTER 3 Dear Attendee, On behalf of the MIT Center for Digital Business (CDB), I research in Digital Health. This impressive list of MIT speakers would like to welcome you to the 2009 MIT CIO Symposium. is complemented by nearly 50 leaders from industry who are in Along with the Sloan Alumni Club of Boston and SIM, the the battle zone of cutting cost, driving innovation, and providing Center is pleased to once again be your co-host for this event. IT leadership in their firms. MIT makes for a truly unique environment for bringing these diverse stakeholders together, for Our theme for the 2009 CIO Symposium is “Sustaining CIO you, at the MIT CIO Symposium. Leadership in a Changing Economy” – a changing economy indeed. As history has shown, difficult economic times negatively The Center for Digital Business has co-hosted this event along affect most aspects of our businesses and our lives. One aspect with the Sloan Alumni Club of Boston since its inception. It is that does not change is innovation. In fact, the old adage the only public forum where we describe the results of our latest “necessity is the mother of invention” is particularly apt. CIOs research. This research is conducted in collaboration with our are forced to do a better job this year, with far less budget than last corporate sponsors, most of which are here today. And while we year. Innovation – and invention – is the tool to what can be seen are often in the role of adding fuel to the fire of innovation, our as an impossible circumstance. faculty are very knowledgeable about the needs (and constraints) of industry because of our close collaboration with them. What better place on earth than MIT to join a forum of practitioners and academics alike to not only discuss the Please feel encouraged to contribute your thoughts, perspectives difficulties of our current business environment, but also to and experiences today. Thanks for your attendance, and welcome receive some guidance and insight about what to do this year, and to MIT and the 2009 MIT CIO Symposium. next. A number of MIT Sloan Faculty and Research Scientists Sincerely, will provide content from their research. Erik Brynjolfsson of the CDB will discuss his new work on how organizations can best take advantage of digital information to distance leaders from laggards. Jeanne Ross and George Westerman will present recent work from the Center for Information Systems Research (CISR), MR. DAVID VERRILL focusing on organizations that are IT savvy, as well as leadership in governance, risk and compliance. Tom Malone of the Center Executive Director for Collective Intelligence (CCI) continues to heighten our MIT Center for Digital Business awareness of the future of our work force and work environment. MIT Sloan School of Management Andrew McAfee of the CDB will present the latest on Enterprise Massachusetts Institute of Technology 2.0, a phrase which he coined. Michael Siegel is leading the CDB WELCOME LETTER 5 The MIT Sloan Alumni Club of Boston thanks the following sponsors who helped make this event possible: DIAMOND LEVEL SPONSOR PLATINUM LEVEL SPONSOR7lWoW7khWJC#8h[Waj^hek]^7hY^_j[Yjkh[ HWZ_YWbboI_cfb_\_[i9ecckd_YWj_edi 7lWoWWdZekhfWhjd[h9Wheki[bWh[fhekZjei^Wh[ekhd[nj 7lWoW7khWJC#8h[Waj^hek]^7hY^_j[Yjkh[ ][d[hWj_edj[Y^debe]oWjj^_io[WhÊiC?J9?EYed\[h[dY[$ HWZ_YWbboI_cfb_\_[i9ecckd_YWj_edi 7lWoW7khWm_bbWbbemekhYkijec[hije0 GOLD LEVEL SPONSOR 7lWoWWdZekhfWhjd[h9Wheki[bWh[fhekZjei^Wh[ekhd[nj 9h[Wj[d[mWffb_YWj_ediWdZgk_Yabo[nj[dZj^[cjeki[hi ][d[hWj_edj[Y^debe]oWjj^_io[WhÊiC?J9?EYed\[h[dY[$ Wdom^[h[ 7lWoW7khWm_bbWbbemekhYkijec[hije0 CWfWffb_YWj_edije_dZ_l_ZkWb[cfbeo[[fhe\_b[i"h[]WhZb[ii 9h[Wj[d[mWffb_YWj_ediWdZgk_Yabo[nj[dZj^[cjeki[hi e\beYWj_ed"ioij[cehZ[l_Y[$ Wdom^[h[ ® CWfWffb_YWj_edije_dZ_l_ZkWb[cfbeo[[fhe\_b[i"h[]WhZb[ii H[ZkY[Yeijij^hek]^Y[djhWbbocWdW][Z"[dj[hfh_i[m_Z[ e\beYWj_ed"ioij[cehZ[l_Y[$ Z_WbfbWdiWdZed#d[jYWbb_d]$ H[ZkY[Yeijij^hek]^Y[djhWbbocWdW][Z"[dj[hfh_i[m_Z[ Z_WbfbWdiWdZed#d[jYWbb_d]$ ;b_c_dWj[beYWbWffb_YWj_edi[hl[hiWdZefj_c_p[ie\jmWh[ b_Y[di_d]WYheiij^[\kbbXh[WZj^e\j^[[dj[hfh_i[$ ;b_c_dWj[beYWbWffb_YWj_edi[hl[hiWdZefj_c_p[ie\jmWh[ SILVER LEVEL SPONSOR b_Y[di_d]WYheiij^[\kbbXh[WZj^e\j^[[dj[hfh_i[$ NETWORKING RELATIONS SPONSOR COFFEE NETWORKING SPONSOR TECHNOLOGY SPONSOR MIT Sloan CIO Symposium organizes using Intuit Quickbase. We rely on them and thank them everyday for their kind sponsorship of our event. 6 THANK YOU SPONSORS Dear Attendee, On behalf of the Boston Chapter of the Society for Information most influential corporations and academic institutions. I’d Management, it gives me great pleasure to welcome you to like to mention just a few of the programs and benefits that our the 2009 MIT Sloan CIO Symposium. This represents our members enjoy: sixth year partnering with MIT on this inspirational one-day We offer affinity-based Roundtables for IT Professionals at all leadership conference. levels of their careers: Practitioners Roundtables for the Direct The economic downturn has touched all of us, and nowhere Reports of CIOs, (tomorrow’s IT Leaders), CIO Roundtables, has the impact been more profoundly felt than in Information Roundtables for Consultant’s, and a SIM Silver Roundtable for Technology departments where CIO’s are called upon to play a members contemplating or approaching retirement age. strategic role in helping their organizations do more with less in We sponsor the Regional Leadership Forum – which is an challenging times. This requires innovation, leadership, agility, and intense professional development program designed to build experience. I’m sure you’ll leave this year’s conference with many tomorrow’s leaders. ideas and best practices to help your organization remain healthy and vibrant in challenging times. We offer a program called “Sharpening the Leadership Saw – which is comprised of quarterly half-day book and leadership For those of you not familiar with SIM, the Society for forums for all SIM members interested in improving their Information Management is the premier International CIO leadership skills.