Novell Confidential Manual (ENU) 21 December 2004 Novell ZENworks® Desktop Management 6.5 www.novell.com INSTALLATION GUIDE May 19, 2006 Novell Confidential Manual (ENU) 21 December 2004 Legal Notices Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. 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Novell Confidential Manual (ENU) 21 December 2004 Novell Confidential Manual (ENU) 21 December 2004 Contents About This Guide 15 1 What Is ZENworks Desktop Management? 19 Automatic Workstation Import and Removal . 19 Workstation Management . 19 Application Management . 20 Workstation Imaging . 21 Remote Management. 21 Workstation Inventory . 22 Sybase . 23 2 Platform Support for the Desktop Management Infrastructure 25 Supported Desktop Management Configurations . 25 Supported Workstation Platforms. 28 3 Preparing the Workstation or Server Where You Will Install or Administer ZENworks 31 Software Requirements. 31 Preparing the Workstation or Server for Administering ZENworks . 32 Installing the Novell Client . 33 Installing ConsoleOne. 33 Installing the ConsoleOne Snap-ins . 34 4 Prerequisites for Installing the ZENworks Desktop Management Server 37 Desktop Management Server Hardware Requirements . 37 Consolidated Component Installation Hardware Requirements . 37 Preboot Services Hardware Requirements . 38 Workstation Inventory Subinstallation Hardware Requirements . 38 Database Subinstallation Hardware Requirements . 38 Desktop Management Server Software Requirements. 39 Software Requirements for Installing All Components . 39 Software Requirements for Installing Workstation Inventory Only . 41 Software Requirements for Installing the ZENworks Database Only . 42 Desktop Management Server Installation Prerequisites . 42 5 Prerequisites for Installing the ZENworks Middle Tier Server 45 ZENworks Middle Tier Server Limitations . 45 ZENworks Middle Tier Server Hardware Requirements . 47 ZENworks Middle Tier Server Software Requirements. 47 Configuring Ports for the Middle Tier Web Server and the Desktop Management Agent . 48 Configuring Ports for the Apache Web Server on NetWare. 49 Configuring Ports for IIS on Windows. 49 Changing the Dhost Port Assignment a Windows 2000 Server with eDirectory 8.7.3 Installed . 50 Configuring the Port for the Desktop Management Agent . 50 Optimizing the Apache Web Server for the Middle Tier Server. 50 Optimizing the Apache Web Server for NetWare 6 Middle Tier Server Installation. 50 6 User Workstation Requirements 51 Contents 5 Novell Confidential Manual (ENU) 21 December 2004 Supported Workstation Platforms . 51 Supported Workstation Platforms . 51 User Workstation Hardware Requirements . 51 User Workstation Software Requirements . 52 7 Installing the ZENworks Desktop Management Server 55 Desktop Management Server Installation Procedure . 55 Extending the Schema Before the Installation . 57 Performing the Full Installation (Including Schema Extension) . 58 Configuring the Inventory Database Object on a NetWare Server . 67 Determining Whether the Directory Schema Has Been Extended . 67 Setting Up Required Desktop Policies. 67 Creating the Policy Packages . 68 Setting Up a Workstation Import Policy . 69 Configuring the Database Location Policy . 69 Configuring the Workstation Inventory Policy . 71 Setting Up Automatic Workstation Import . 73 Installing the ODBC Drivers . 74 8 Installing the ZENworks Middle Tier Server 75 ZENworks Middle Tier Server Installation Procedure . 75 Required Rights for the Middle Tier Proxy User Account . 84 Rights For Contextless Login . 85 Rights For Remote Management . 85 Rights for Administering the Middle Tier Server Using NSAdmin . 85 Required Rights If the Middle Tier Server Is Also the iFolder NetStorage Server . 85 Editing Autoexec.ncf on a NetWare 6 ZENworks Middle Tier Server . 85 9 Installing the Desktop Management Server and the Middle Tier Server on the Same Machine 87 Installing Desktop Management Services to a Single NetWare Server . 87 Installing Desktop Management Services to a Single Windows 2000 Server . 87 10 Installing and Configuring the Desktop Management Agent 91 Installation Prerequisites . 91 Manually Installing the Desktop Management Agent . 92 Manual Installation Procedure . 92 Adding Features in a Manual Installation . 97 Using the Novell Application Launcher to Distribute and Install the Desktop Management Agent . 97 Saving the Agent MSI Package . 98 Creating and Configuring the MSI Application Object . 98 Modifying Installed Features in the MSI Application Object . 99 Adding Properties to the MSI Application Object . 100 Distributing the Agent Using the Application Launcher Plug-In . 101 Using the Desktop Management Agent Distributor to Deploy the Agent to Workstations in a Microsoft Domain . 102 Prerequisites for Using the Agent Distributor . 102 Deploying the Desktop Management Agent . ..