CRV for Middle East States 13-14 Oct 2019 Objectives • Introduction of CRV initiatives • To fulfill ICAO requirements • Recap CRV benefits and offers • One-on-one meeting with Feb, 2018 individual State • To understand specific requirements and concerns • To review the solution commercially and technically • To discuss the System Enginneering plan to CRV 2 Agenda • PCCW Global Introduction • Our Journey to CRV • Why CRV ? • CRV package and ordering • CRV scope and provisioning status • Regional Capabilities in Middle East • Proposed Solution • Provisioning, Operation support • Q&A 3 PCCW Global Introduction CRV Support Team PCCWG support team to CRV Account Product Project Management Solution Consultant management Management Engineering Team Operation Customer Service Lorraine Bowie Lam, Gigi Chan, CK Mak, Kwan, Mandy Mak Hin Sales Senior Program Boaz Lau Regional Keung, AVP Ming, AVP Manager Consultant Director Services Manager Raymond Benny Eddy Lee, Kenny Lee, Tang, Woody Ho, Louis, VP Cheng, AVP AVP VP Technical Chan,AVP Manager Mohamed Eleni Jordick Hon Chan, Mahgoub, Koutsopoulo Wong, SVP AVP VP s, VP Raymond Luk, VP Scott Butterworth, VP Frederick Chui, CCO Sunny Yeung SVP 5 CRV Main Contact Ms Bowie Lam Sales Manager Strategic Account Management PCCW Global Ltd Tel: +852 28838905 Mobile/WhatsApp: +852 63810415 Email: [email protected] www.pccwglobal.com 6 Our Parent Company: HKT • PCCW Global is an international operating division of HKT, Hong Kong’s premier telecommunications service Headquartered in Hong Kong provider, majority-owned by PCCW Founded in 1925 Limited. 2017 Revenue: US$4.3 billion • In 2014, HKT acquired CSL, Hong Employees: 17,600 Kong’s first mobile operator. Launched Number 1 Provider to in 1983, CSL is at the forefront of consumers and enterprises delivering world-class network built • local quadruple-play services: above GSMA standards. - Fixed - Broadband • PCCW Global is able to take local - Mobile innovations in media, broadcasting, - Pay TV smart city solutions and reach out to global audience. Listed on the Hong Kong Stock Exchange in 2011 China Unicom is the 2nd largest shareholder of HKT *Source: Gartner 2014 7 Leader in Voice Retail 630,000 Tier 1 55 Offices Worldwide Outsourcing with Access Kilometres of Diverse Transit Free Network Cable Capacity Globally to >1,000 Network Presence in Mobile Networks 2T+ over 3,000 Cities 17 Tb/s Direct IP Connectivity and 150 Countries of Global Fibre with Greater China Capacity Carriers and OTTs 8 Global Connectivity – Fibre Network 9 Our Global Presence 10 We Serve… Fixed & Mobile Cloud and Internet Internet Service Enterprises / NGOs / Media & Broadcast Network Operators Application Providers Content Providers Providers Governments Companies 11 Our Journey to CRV ICAO Initiatives Tender submission in 2015 Rank 1 Provider in 2017 13 ICAO Initiatives PCCW Global officially became exclusive Certified CRV Service Provider for Asia Pacific Signing ceremony at Bangkok on 18th Dec 2017 in ICAO Asia pacific Office 14 Feb 19 CRV/OG5 Meeting ( Pilot Test Approval Signing Ceremony) 15 Why CRV ? Traditional infrastructure ANSP-C ANSP-D ANSP-B Data AFTN, AMHS, ATS Current Limitations: Interfacility Data - Long time for circuit agreement Voice on 9.6k link - Experience different level of technical support ground-ANSPto-ground-E voice service from circuit provider communications ANSP-A - More resources required from ANSP for monitoring the service - No dynamic routing, service level is affected - Hard to perform technical upgrade and introducing new features ANSP-E ANSP-H……Z 17 ANSP-G CRV: Asia Pacific/Middle East’s aeronautical communications infrastructure ANSP-D SIGMET AMHS SPECI ANSP-B ATS AFTN AFTM TAF ANSP-E AIM SWIM METAR Voice AIDC ANSP-C ANSP-A 7*24 GSOC ANSPs CR V us ers 19 20 Characteristics and Benefits Serve as the future Middle East/Asia Pacific aeronautical network for ANSP to exchange aviation data information and voice communication 21 Characteristics and Benefits Simple • One connection – avoids additional physical work in future • IP based network – enables the flow of various aviation application and traffic • One Stop Shop - ordering, provisioning, troubleshooting 22 Characteristics and benefits Secure • Closed private network – unreachable & invisible from Internet • ISO 27001: Information Security Management Internet Closed Private Private Public 23 Characteristics and benefits Safe • Resilient network consists of multiple nodes and trunks riding on diverse cable systems • Contingency plan to maintain high availability Multiple cables Multiple POPs Multiple NOC 24 Characteristics and Benefits Fully Managed • Provides proactive monitoring on round-the-clock basis • State users have full visibility and measurable of it’s network health in the portal. 25 SIMPLER SAFER FASTER CRV, the network of tomorrow CRV package and ordering CRV connection packages 4 major packages plus 2 variations are proposed as below: LL NTU Package A Local loop provider 1 CRV MPLS CE Router HSRP Local loop provider 2 LL NTU MPLS CE Router Package A – dual links and dual CE routers (NIDs) in active / standby operation mode will be installed at the CRV user site. Package B Package B+ LL NTU Local loop provider CRV LL NTU Local loop provider CRV MPLS CE MPLS CE Router Internet link Router IPSec is provided Internet Internet link G/W IPSec Internet by CRV user NTU is provided Remote G/W NTU by CRV user Access CE Router Package B – single link and single CE router (NID) will be installed at the CRV user site. In addition, PCCW Global will provide an IPSec port at MPLS IPSec gateway for back-up and CRV user will provide a dedicated Internet link for connection. Package B+ – same as Package B but with one extra CE router (NID) for IPSec back-up link (stand-by) LL NTU Local loop provider CRV Package C+ LL NTU Package C Local loop provider CRV MPLS CE Router MPLS Standby CE CPE Router Package C – single link and single CE router (NID) will be installed at the CRV user site. Package C+ – same as Package C but with one extra CE router (NID) for stand-by CRV Package D ADSL / Local DIA Internet link is provided by Internet CRV user Remote NTU Access CE Router Package D – PCCW Global will provide an IPSec port at MPLS IPSec gateway and CRV user will provide a dedicated Internet link for connection. SLA Offering Highest Availability SLA Package Package A Package B Package B+ Package C Package C+ Package D Site Availability 99.97% (connectivity + 99.5% (connectivity+ 99.95% 99.5% 99.7 % 99.5% (IPSec gateway router) router) (connectivity+ (connectivity+ (connectivity+ port only) router) router) router) Site to Site 200ms 600ms 200ms 600ms 200ms 600ms 200ms 600ms 200ms 600ms PoP to PoP PoP to PoP Round Trip 200ms 600ms Delay by zone Site to Site <0.1% for Voice; <0.5% <0.1% for Voice; <0.5% for Data <0.1% for Voice; <0.5% for Data PoP to PoP Packet Drop for Data <0.5% for Data rate Site to Site 15ms for Voice; 250ms 15ms for Voice; 250ms for Data 15ms for Voice; 250ms for Data 250ms for Data (PoP to Jitter for Data PoP) Rebate Yes Yes Yes No Recommended Package for CRV users Package A or Package B+ 29 High Level Work Flow Pre-sales Implementation Operation Stage Stage Stage Security CRV-OG CRV-OG CRV-OG Management Plan National National National PCCWG POC POC POC Local Local POC POC Safety Management Plan System Design Document Project PCCWG PCCWG Plan PCCWG Customer Support High Level Interface Control Testing Service Plan Report and Questionnaire Document Installation and Checklist Transition Plan PCCWG Customer PCCWG CRV-OG PCCWG PCCWG System Engineering Validation Escalation Plan Plan Management Plan SIGNED CRV-OG CRV-OG PCCWG PCCWG SOF Customer Performance Management CRV-OG Technical Design Report Form PCCWG PCCWG Service Order Order Kick-off Install/Test Network CRV-OG Form Equipment Meeting Equipment Operational 30 CRV scope and provisioning status Updates Scope and Potential members of Common aeRonautical Virtual Private Network (CRV) ANSP – 50+ (APAC & MID) ATM Community CRV Status under operation and provisioning 9 states in 14 cities USA_3 cities Japan_2 cities Fiji_1 city Hong Kong_1 city New Zealand_2 cities Philippines_1 city Australia_2 cities Operation Provisioning S.Korea_1 city Singapore_1 city Scope and Potential members of Common aeRonautical Virtual Private Network (CRV) ANSP – 50+ (APAC & MID) ATM Community Regional Capabilities in Middle East Staff Presence in MENA • Strategic alliance agreements and strong relationships with regional leading carriers • Widespread coverage across the region with diverse connections from Gulf Region to Asia and Europe • Awarded with Best International Wholesale Carrier Telecoms World Middle East consecutively from 2011 to 2017 36 Service Coverage in MENA Area Middle East Northern Africa Casablanca Countrie 16 6 Aqaba s Cairo Doha Afghanistan Saudi Arabia Algeria Bahrain Turkey Egypt Libya (Tripoli Cyprus UAE only) Iran Morocco Jeddah Iraq Tunisia Israel Sudan Fujairah Jordan Dubai Kuwait Lebanon Oman Pakistan Palestine Present inQatar With On-Net PoPs in 22 Middle East and North 6 34 Partnerships for African countries countries inter-region connections 37 On-net Infrastructure in MENA Unique features Dubai/UAE PoP Fujairah/UAE PoP Doha/Qatar PoP Jeddah/KSA PoP Cairo/Egypt PoP Regional Hub for GCC Gateway between Asia and Target for financial segment Regional sub-sea cables hub Regional Hub for N Africa Africa Key platform for ICI with regional Transit gateway for UAE Strategic PoP to connect Gulf, Carry regional