8/6/2009 Microsoft OCS Call Recording About Me ( Full Bio ) IMPROVE OPERATIONAL EFFICIENCIES An OSS Observer White Paper VoIP & Gadgets Blog: Comm issioned by IBM Tom Keating: CTO, VP, Founder BT Global Services achieves 100 TMC Labs; B.S. Computer Engineering, 14 yrs telecom percent availability w ith business experience, 28 yrs programming, service... tinkering with & breaking computers. Gadgets & VoIP are favorite topics on this blog Home Archives TMCnet blogs VoIP Forums About Me Contact Channels C ommunity Sites Photo Gallery Microsoft OCS Call Recording Search Last week, I wrote how Microsoft is making Search this blog: inroads in the enterprise with their Office Communications Server 2007 R2 platform Search and how they are looking to achieve five 9s of reliability. Well, one other critical feature needed for an enterprise phone system is Related Entries decent call recording . Unfortunately, there does not seem to be a lot of options for call Find Me Elsewhere recording on OCS 2007. One of the problems is that not all calls go through a PBX. Facebook Profile FriendFeed Profile For instance, you can use the Microsoft Google Reader Profile Communicator client to call a co-worker who is also using Communicator. The call is a LinkedIn Profile peer-to-peer SIP session that doesn't go Netflix Profile through a PBX, so the PBX can't leverage it's Twitter Profile call recording capabilities to record the call. So what are your options? Recent Activity Wednesday 1) You can go the "cheap" route and Tom Keating tweeted , download the FREE open-source Wireshark "Google Gods are Killing Me - packet sniffer program. Wireshark can PageRank 6 drops to decode VoIP packets , including the RTP PageRank 3: The Google audio stream and save it as an .au file (you Gods are really starting to can convert to .WAV if you need to). All you piss tick me.. http://bit.ly/dWuQn " need to do next is "mirror" a port on your switch that sees all the VoIP traffic and then Tom Keating posted Google hookup a PC to monitor and record the Gods are Killing Me - PageRank 6 drops to traffic. PageRank 3 2) Another similar option is Cain and Abel . Cain & Abel was designed as a "network administrator Monday security tool" to pinpoint security holes. I put that it quotes, since it can also be used as a hacker's Tom Keating tweeted , tool. Essentially, this "security" software product can record your SIP-based VoIP applications. "Microsoft OCS 2007 R2 Group Chat Hotfix KB Cain's sniffer can now extract audio conversations based on SIP/RTP protocols and save them into Skype Voip Call 969819 + Group Chat WAV files. The following codecs are supported: G711 uLaw, G711 aLaw, GSM, MS-GSM, ADPMC, Center Software Development Kit DVI, LPC, L16, G729, Speex, iLBC. Call Center for Skype (SDK): Microsoft just re.. with no hardware to http://bit.ly/Knj9u " 3) You can go the "professional" route and install a 3rd party SIP-recording platform that monitors install. Try for free! Tom Keating posted www.On-State.com ALL SIP VoIP traffic. Microsoft OCS 2007 R2 Group Chat Hotfix KB Free Windows VOIP 969819 + Group Chat PBX Software Development Kit VOIP based, easy to (SDK) install, SIP Get 3CX Phone System for Friday Windows Tom Keating commented on www.3CX.com/phone-system/ Will Telcos Buy JoltID and Shut Down Skype? Complete SIP eBook Free eBook: 11 Chapters on SIP. Guide …tmcnet.com/…/microsoft-ocs-call… 1/3 8/6/2009 Microsoft OCS Call Recording 969819 + Group Chat Network Software Development Kit (SDK) Microsoft Office Communications Server 2007 R2 Hotfix KB 968802, KB 970275, and more Cool Office Communications Server Remote Connectivity Analyzer Microsoft OCS 2007 R2 Documentation D2 Technologies Showcases its mCUE Converged Communications Client with Embedded VoIP for Android at OESF Japan Microsoft OCS Call Recording Google Voice + Gizmo5 = Free Inbound & Outbound Calls Grandstream GXE5024 Update: I should mention that although many of the above solutions can capture the SIP traffic - Review including the RTP stream - you might have problems playing the audio back since Microsoft uses iPhone video test using their packet loss concealment RTAudio adaptive codec within Communicator. Not sure if Microsoft email-to-blog script Media Player can play this codec or not. Hmmm, might have to do some packet captures and see Microsoft Communicator if this works! Mobile 2007 R2 Update Microsoft Office Communications Server The Future of Recording in OCS... 2007 R2 Site Resiliency It's certainly possible that a future release of OCS could feature a decent call recording feature White Paper built-in that is 100% software. It would be nice if you could simply click a record button from within Communicator and it records the call as a .wav file directly to your PC. Microsoft no doubt is working on a future OCS release that is 100% software without the need for a PBX, so they'll Recent Comments need a 100% software-based recording solution as well. Maybe it won't be a fully-featured call Andy: Ditto what John recorder that puts recordings on a centralized server for call center managers, admins, etc. with said. I've been reading fully reporting capabilities -- but certainly OCS's Communicator client should act at least as a your blog since read "personal" recorder. more John Driscoll: Nice I should mention that while Microsoft OCS 2007 R2 did not quite herald the death of the IP-PBX , Greek Google logo, but most experts, myself included, predict a future release of OCS that doesn't require a PBX. Who you've got your gods all Observations knows - maybe OCS 2010, OCS 2011, or a later release will be PBX-free? Probably sooners rather read more VoIP Monitor TopBlogPosts that later, that day is coming. aery: Best of luck for PhoneArea future... Just wait for 2 The VoIP Weblog A 100% Microsoft UC solution without the need for a PBX/IP-PBX at all could be a game changer. more read more The Gadgeteer Of course, the current version, Microsoft OCS 2007 R2, does have some limited support for SIP IP Gabriel Mendoza: With Asterisk VoIP Blog phones, so you could throw out your existing PBX today if you wanted to. Any future release of the wireless keyboard Irwin Lazar's Real-Time Blog OCS will have to support SIP phones from popular SIP phone players such as Aastra, Polycom, and you have the option to Richard Stastny's VoIP and snom. Also, most businesses aren't ready to toss desktop hard phones for a 100% software-based sit read more Enum softphone solution, i.e. Microsoft Communicator. Additionally, any future OCS release will have to UVerseSucksInHouston: I IP Inferno James Seng blog include all the advanced call center functionality you get from Nortel, Avaya, Mitel, or even some have had UVerse for SmithOnVoIP low-cost Asterisk-based PBXs, if they plan on completely eliminating the need for a PBX. A 100% nearly two years. At first Aswath Weblog software-based IP-PBX with unified communications capabilities, advanced call center read more Luca Filigheddu functionality, and call recording would certainly be a compelling choice for many businesses. Adelino A.M.D Ailva: Gadget for girls morning,,, i want to ask? The Third Screen July 28, 2009 2:00 AM | 1 Comment | 0 TrackBacks - how i can get read Gadget & Gift Blog more Cordless Phone Reviews Categories: Microsoft, SIP, TMCnet, Unified Communications, VoIP soheil: its not free you VoIP Guides HDTV Lounge Post a comment have to pay for the calls Microsoft » Microsoft OCS Call Recording read more Technology VoIP » SIP » Microsoft OCS Call Recording Nick: They are really Engadget VoIP » TMCnet » Microsoft OCS Call Recording different products. Both Gizmodo Unified Communications » Microsoft OCS Call Recording Slashdot has advantages and VoIP » Microsoft OCS Call Recording Techdirt disadvantages. read more Ubergizmo Technorati Del.icio.us Slashdot Digg twitter Great post The Unofficial Google : טכנאי מחשבים guys! Thanks! Skype is Weblog Listed below are links to sites that reference Microsoft OCS Call Recording : very useful tool in read Wired Top Stories more VoIP Microsoft OCS Call Recording TrackBack URL : http://blog.tmcnet.com/mt/mt-tb.cgi/40613 CQ92: Skype's Unlimited IP Democracy Subscription is NOT IP Telephony, VoIP, Unlimited! Skype offers a Broadband "unlimited" read more Mark Evans Signal to Noise TMCNet.com's VoIP Forums Subscribe to Blog (Vonage, Packet8, SIP, …tmcnet.com/…/microsoft-ocs-call… 2/3 8/6/2009 Microsoft OCS Call Recording 2007 Jan Video Games & Gaming Jan Feb Mar Apr May (167) Jun Jul Aug Sep Oct Video Hardware & Nov Dec Leave a comment Software (205) 2006 Sign in to comment using Facebook, AOL/AIM, Yahoo, Movable Type, WordPress, LiveJournal, Internet (59) Jan Feb Mar Apr May Jun Jul Aug Sep Oct OpenID, or Vox. Or comment anonymously. 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