UniversityUniversity LeadershipLeadership CouncilCouncil IMAGE CREDIT:LIBRARY. ART RAFFAELLOBRIDGEMAN SANZIO,VATICAN. PONTIFICI, PALAZZI THESEGNATURA. SCHOOLDELLA OF ATHENS (DETAIL), STANZA Redefi ning the Academic Library Managing the Migration to Digital Information Services © 2011 The Advisory Board Company • Washington, DC ii University Leadership Council Project Director David Attis Contributing Consultant Colin Koproske Executive Director Chris Miller Lead Designers Kevin Matovich Hillary Tisdale LEGAL CAVEAT IMPORTANT: Please read the following. The Advisory Board Company has made efforts to verify the accuracy of the information The Advisory Board Company has prepared this report for the exclusive use of its members. it provides to members. 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TO ORDER VIA PHONE Please call 202-266-5920 to speak with a Delivery Services associate. University Leadership Council Redefi ning the Academic Library (23634) Managing the Migration to Digital Information Services © 2011 The Advisory Board Company • 23634 iv © 2011 The Advisory Board Company • 23634 v Table of Contents Advisors to Our Work . vi Top Lessons from the Study . viii Understanding Your Current Practice. xiv Transformational Change in the Information Landscape . 1 Unsustainable Costs Viable Alternatives Declining Usage New Patron Demands Managing the Migration to Digital Information Services I. Leveraging Digital Collections . 19 The Promise and Perils of Ebooks Patron-Driven Acquisition Print-on-Demand II. Rethinking the Scholarly Publishing Model . 33 Centralized Licensing Structure On-Demand Article Access Open-Access Publishing III. Repurposing Library Space . 47 Data-Driven Deselection Collaborative Collection Management Building the 21st Century Library IV. Redeploying Library Staff . 65 Externalizing Low-Impact Activity Roles in Teaching and Learning Roles in Research and Scholarship © 2011 The Advisory Board Company • 23634 vi Advisors to Our Work With Special Thanks We are extremely grateful to those who generously contributed their time, expertise, and insight to our research. Raymond Alden Dennis Dillon Daniel Greenstein Brenda Johnson Executive Vice President and Associate Director for Research Vice Provost for Academic Dean Provost Services Planning, Programs and Indiana University Libraries Northern Illinois University University of Texas at Austin Coordination University of California Offi ce of Marc Johnson Rick Anderson Charlene Dukes the President Executive Vice President and Associate Director of Scholarly President Provost Resources and Collections Prince George’s Community José-Marie Griffi ths University of Nevada, Reno University of Utah College Vice President for Academic Affairs Stephen Johnson Shahid Ansari Ada Emmett Bryant University Principal Provost Scholarly Communications Cannon Design Babson College Librarian Michael Groener University of Kansas Vice President for Robert Kieft Kristin Antelman Administration and Finance College Librarian Associate Director for the Digital Laine Farley Occidental College Occidental College Library Executive Director North Carolina State University California Digital Library Ellen Hall Patricia O’Connell Killen Library Director Academic Vice President Marilyn Billings Ruth Fischer Norwich University Gonzaga University Scholarly Communication & Partner Special Initiatives Librarian R2 Consulting, LLC Karen Hanson Susan King University of Massachusetts Provost and Executive Vice Senior Vice President, Journals Amherst Barbara Fister President Publishing Group Professor, Library Indiana University Bloomington American Chemical Society Braddlee Gustavus Adolphus College Dean of Libraries, Academic John Helmer Molly Kleinman Technology and Online Learning John Frederick Executive Director Special Assistant to the Dean of Mercy College Provost and Vice President for Orbis Cascade Alliance Libraries Academic Affairs University of Michigan James Brennan University of Texas at San Charles Henry Provost Antonio President Ardys Kozbial The Catholic University of Council on Library and Chair, Data Curation Working America Randolph Gadikian Information Resources Group University Librarian University of California, San Bruce Carney State University of New York at Lucy Holman Diego Executive Vice Chancellor and Fredonia Director, Langsdale Library Provost University of Baltimore Marty Krauss University of North Carolina at James Gandre Provost and Senior Vice Chapel Hill Provost and Executive Vice Virginia Horvath President for Academic Affairs President Vice President, Academic Affairs Brandeis University Dan Cohen Roosevelt University State University of New York at Director, Roy Rosenzweig Center Fredonia