Your guide to This was a Independent Living High-quality, affordable great move accommodation for the over-55s Leyland Office Telephone Progress Housing Group 01772 450600 Sumner House Monday - Friday 21 King Street 8am - 6pm Leyland Email PR25 2LW [email protected] Lytham St Annes Office Website www.progressgroup.org.uk Progress Housing Group Warwick House Follow us Kilnhouse Lane @ProgressHG Lytham St Annes Like us FY8 3DU facebook.com/ProgressStreetTalk Progress Housing Group is the trading name of New Progress Housing Association Limited, New Fylde Housing Limited and Progress Care Housing Association Limited. Welcome to your I prefer to do all guide to Independent my own baking Living with Progress Housing Group Independent Living (also known as sheltered housing) means you can continue to live independently and enjoy an active social life, with the confidence that help is at hand if you need it. Our Independent Living schemes give you the About Progress Housing Group freedom to enjoy your retirement by removing Progress Housing Group is a housing association, the worry of maintaining your own home. also known as a social landlord, and we provide a All of our homes are easy to manage, affordable range of accommodation for people with different and offer the opportunity to enjoy the company needs and at different stages in their lives. of a community of like-minded neighbours, We have been working in Lancashire since 1994 should you wish. and currently manage 1,300 homes for older In the event of health or mobility challenges, people. you will have the peace of mind that you can We are regulated by the Government through the continue to live independently for longer. Homes and Communities Agency. Our Independent Living accommodation is available to individuals and couples over the age Contact us of 55 who want to enjoy their own home but If you have any questions after reading our without the responsibilities of home ownership. guide, would like more information or would like to visit one of our schemes, please call us on 01772 450600, email [email protected] or visit our website www.progressgroup.org.uk 2 3 Our range of developments Blackpool 9 I feel reassured Wesham 6 7 having access 3 Kirkham Preston 18 21 1 4 to my emergency 8 12 14 15 River Ribble Walton-le-Dale St Annes 2 5 alarm Freckleton Penwortham 16 19 17 20 Lytham 10 11 13 Lostock Hall Bamber Bridge New Longton 22 Walmer 25 28 Bridge 27 Farington 24 26 30 23 Farington 29 Moss 31 Our locations in Lancashire Leyland Lytham Penwortham, New Longton Bamber Bridge, Lostock Hall Farrington and St Annes and Walmer Bridge and Walton-le-Dale and Leyland We have apartments and bungalows at locations across South Ribble and Fylde. Gisburn and Ilkley 10 Ashwood Court, 16 Bridge Court, 22 Bashall Grove, 1 Avenues St Annes, Longton, PR4 5ZQ Lostock Hall, PR5 5UB Farington, PR25 4JU You can choose from a property that has a front FY8 3PG/FY8 3QZ door opening onto the street or an apartment Boundary Close 17 Charleston Court, 23 Bolton Croft, with a front door that opens onto a corridor. 2 Liggard Court, 11 and Churchside, Bamber Bridge, PR5 6XH Leyland, PR26 7TR Lytham, FY8 4SG New Longton, PR4 4BD We also provide a number of Extra Care Schemes 18 Hennel House, 24 Fox Lane, Leyland, that offer additional support from care providers 3 South Hey and Worsley Martinfield and Leyfield, Walton-le-Dale, PR5 4LN PR25 1HJ based on site, who can provide personal care Road, St Annes, FY8 4BW 12 Penwortham, as and when required. PR1 9HJ / PR1 9HX 19 Lostock Court, 25 Greenwood Court, 4 Stanner Lodge, Lostock Hall, PR5 5LL Leyland, PR25 2SL All accommodation is self-contained and has been St Annes, FY8 3BU 13 Old Mill Court, specifically designed with your security, safety and Walmer Bridge, PR4 5QU 20 Mainway Court, 26 Jubilee Court, comfort in mind. You will have access to a Scheme 5 St John’s Court, Bamber Bridge, PR5 6GJ Leyland, PR25 1JJ Manager as well as a 24-hour emergency alarm. Lytham, FY8 5JB 14 Orchard Grange, Penwortham, PR1 0QH 21 Outram House, 27 Lowerfield, Farrington Our schemes are set among landscaped gardens Freckleton, Kirkham and Wesham Walton-le-Dale, PR4 4UR Moss, PR26 6QQ and most have communal facilities, opening up a Tuson House, host of social opportunities for you too. 15 6 Amounderness Court, Penwortham, PR1 9PE 28 Lowerhouse, Kirkham, PR4 2US Leyland, PR25 1HS 7 Ancenis Court, 29 Northbrook, Gardens Kirkham, PR4 2RT Leyland, PR25 2XS 8 Croft Court, 30 Welsby Road, Freckleton, PR4 1RJ Leyland, PR25 1JA 9 Derby House, 31 Wrightsfold, 4 Wesham, PR4 3JY Leyland, PR25 4HT Independent Living - Additional services and facilities that your questions come with an Independent Living home answered What services do you offer? All residents moving into our Independent Living schemes receive a minimum of two contacts from us each week, but some do receive more. This will either mean a visit to your home or a call on I've made lots of your intercom. Your rent and charges In addition to the support services provided by new friends here your Scheme Manager and your emergency How much does it cost? alarm, most schemes also offer a library, visiting As a social landlord, we are committed to chiropodist, visiting hairdresser and computers providing high quality housing at an affordable for tenants’ use. All of our properties benefit from cost. an intercom and emergency alarm system and a full property maintenance and repairs service. In addition to your rent you will also pay a support charge, which covers the costs of What is the Scheme Manager's role? your Scheme Manager and alarm system, and a service charge, which covers the maintenance Every Independent Living scheme has a manager of communal facilities and services. who works there Monday to Friday each week. The manager is on-site to ensure the safety and Your household running costs – things like your wellbeing of tenants and provide a link with Council Tax, TV Licence, utility bills, window doctors, families, friends and any other support cleaning, phone line and home contents insurance services needed. – are not covered by our rent or service charge and you will need to continue to budget for these. Can you tell me more about the emergency Rent, support charges and service charges are alarm system? all eligible for Housing Benefit if you meet the The alarm system in our schemes is run by our qualifying criteria and you can pay your rent and Progress Lifeline service. charges either monthly or weekly. Every Independent Living home has an alarm The rent we charge varies from location to system that provides a link between tenants location, so if you are interested in a specific and their Scheme Manager, by means of a scheme please call us on 01772 450600. intercom. It also links to our Control Centre in Leyland, which is staffed 24 hours a day, Applying for an Independent Living home providing support whenever needed. How do I apply? In an emergency, you will be able to summon Please contact us on 01772 450600 or email help by pulling one of the emergency alarm cords [email protected] and we will in your home. Our Control Centre will then speak be happy to guide you through the application directly to you and send the appropriate help, process. if required. Progress Lifeline also provides a range of additional services and more details are available on request. 6 7 I love living here and I have learned lots of new skills What communal facilities are available? Is there parking on site? Communal facilities vary from scheme to scheme Our schemes provide parking for residents. but will include some or all of the following: • Lounge Can you tell me more about the For tenants and guests to meet and talk, as social events? well as a place to gather for social activities. One of the main advantages of a home in an • Kitchen Independent Living scheme is that it offers you This is a communal facility for all residents, the opportunity to socialise with like-minded in addition to the kitchen inside your home. people, should you wish. • Laundry Most of our schemes have communal lounges Washing and drying facilities are available at for social events and for you to enjoy the company most Independent Living schemes. of your neighbours and visitors. • Guest bedroom Organised social activities can be arranged and We provide short-term accommodation for funded by residents with advice and support overnight guests. Priority will be given to the from the Scheme Manager or our Activities guests caring for a tenant who is unwell and Co-ordinator. Our Activities Co-ordinator works there is a small charge for using this facility. across our Independent Living Schemes providing opportunities for tenants to take part in things like theatre trips or days out. Independent Living - your questions answered 9 Moving into your Independent Living home My son and grandson call round every What will happen when I move in? What maintenance can I expect on We are here to support you from day one, to my home? weekend help you live independently and comfortably The cost of maintaining your home is included in your own home. When you move in, your in your service charge. We employ our own Scheme Manager will visit you to talk about property services team to look after things like life there. They will: your plumbing, heating, electrics and external • Show you around the communal facilities decoration.