Training Proposal for: Inland Empire 66ers Baseball Club of San Bernardino, Inc. Delegation < $75,000 Single Employer ET19-0327 Approval Date: December 5, 2018 ETP Regional Office: San Diego Analyst: K. Hernandez CONTRACTOR www.ie66ers.com Type of Industry: Services (G) Priority Industry: Yes No Number of Full-Time Employees Small Business California: 15 Worldwide: 15 Number to be trained: 13 Small Busines: Owner Yes No Out-of-State Competition: Yes No Special Employment Training (SET): Yes No High Unemployment Area (HUA): Yes No 15: Number of trainees in HUA location Turnover Rate: 10% Repeat Contractor: Yes NO FUNDING Requested Amount: $16,120 In-Kind Contribution: $19,000 ETP130 –Delegation (08/3/18) 1 of 4 Inland Empire 66ers Baseball Club of San Bernardino, Inc. ET19-0327 TRAINING PLAN TABLE Estimated Range of Average ETP Job Hours Job Description Type of Training No. of Cost per Required No. Class / Trainees CBT Trainee Wage Lab 1 Small Business Business Skills 13 8-60 0 $1,040 *$12.53 Commercial Skills SET Computer Skills Weighted Avg: HUA Continuous Impr 40 2 Small Business Business Skills 2 8-60 0 $1,300 *$11.00 Commercial Skills Job Creation Initiative Computer Skills Weighted Avg: SET Continuous Impr 50 HUA *ETP Required Wage floats down to a High Unemployment Area wage modification if trainees in Job number are located in an HUA, regardless if they are requesting a wage modification. It will be made a condition of contract that the trainees will never be paid less than the statewide or local minimum wage rate in effect at the end of retention regardless of wage expressed in this table & Contract. Reimbursement Rate: $26 Small Business County: San Bernardino Occupations to be Trained: Concessions Staff, Account Executives, Ticketing Staff, Front Line Managers Union Representation for Trainees: Yes No Health Benefits: (Employer Paid to Meet No Yes ETP Wage) OVERVIEW Year Company 1941 Company Headquarters: Single location Founded: San Bernardino, CA Facility location(s) where training will occur San Bernardino, CA Nature of Business Inland Empire 66ers Baseball Club of San Bernardino, Inc. (66ers) is a minor league baseball organization that runs the day-to-day operations for the baseball team. The 66ers are the Class A affiliate of the Los Angeles Angels of Anaheim. Customer Base: The 66ers customer base consists of two segments; families and individuals within the greater San Bernardino area (purchasers of single game, group package or season tickets) and local businesses (purchasers of season tickets, group packages and advertising). ETP130 –Delegation 08/03/18 2 of 4 Inland Empire 66ers Baseball Club of San Bernardino, Inc. ET19-0327 Business / Industry Needs / Changes Training will focus on raising the level of expertise in marketing, sales, and customer service in order to secure a larger market share in the entertainment market. The 66ers also need to expand the skills of its ground maintenance staff so the stadium grounds can offer the best experience possible for consumers. Additionally, the 66ers are investing in upgraded software systems to handle all facets of the organization including operations, scheduling, marketing, sales, and ticketing. The organization is also working on upgrading its website to utilize crucial marketing and promotion functions. These updgrades will require significant training for staff. Training Plan: Need for Training: Each occupation uses various software packages based on duties. The Company plans to take advantage of the off-season training window to update skills in software tools for each position. Trainees will be cross-trained in the Ticket Return Software (ticketing, box-office scheduling), CRM Software (Customer Resource management), Clover POS (Point of Sale), Press Box Software, Website Development and Management, and Social Media Marketing. Turf and Grounds Management training is key to the presentation of a quality professional baseball experience. Training will focus on turf management and irrigation, chemical fertilizers products and the various pieces of equipment used in the grooming, leveling, and trimming of the field. Training courses listed in the Menu Curriculum will be provided via the following training method(s) under the following Types of Training: Class/lab E-Learning CBT Productive Lab Business Skills Commercial Skills Computer Skills Continuous Improvement Job Creation Justification Expanding existing business capacity by adding newly-hired employees to an existing function. ETP130 –Delegation 08/03/18 3 of 4 Inland Empire 66ers Baseball Club of San Bernardino, Inc. ET19-0327 Modifications from Standard Weighted Average Hours over 45 50 Hours (Job Creation) Modification(s) fall within Panel guidelines. Newly hired staff (Job Number 2) require more than 45 weighted average training hours to learn processes and procedures. Coordination of Training (Oversight): The 66ers Training Infrastructure & General Manager will oversee overall training Administrative Plan administration and implementation (coordinating and scheduling) with assistance from Front Line Managers. Trainers: Training will be delivered by in-house subject-matter experts and vendors, if necessary. Training is ongoing; however, ETP-funded training will start at contract approval. Administrative Duties: 66ers has contracted with a subcontractor to assist with project administration. RECOMMENDATION Staff recommends approval of this proposal and modifications. SUBCONTRACTORS Subcontractor Type Subcontractor Name City Cost / % Strategic Business Development Visalia, CA $1,218 Solutions, LLC Strategic Business Administrative Visalia, CA Not to exceed 13% Solutions, LLC Training Vendors To Be Determined N/A N/A ETP130 –Delegation 08/03/18 4 of 4 Inland Empire 66ers Baseball Club of San Bernardino, Inc. ET19-0327 Exhibit B: Menu Curriculum Class/Lab Hours 8-60 Trainees may receive any of the following: BUSINESS SKILLS Social Media Marketing Advanced Sales and Marketing Ticketing Processes Accounting and Cashflow Principles Customer Service COMMERCIAL SKILLS Turf and Grounds Management Facilities Operations and Management COMPUTER SKILLS Ticket Return Software Press Box Software Training CRM Software Training Website Development and Management Clover POS Software CONTINUOUS SKILLS Coaching and Mentoring Skills Leadership Training Teambuilding Quality Control Lean Processes Note: Reimbursement for retraining is capped at 60 total training hours per trainee, regardless of the method of delivery. ETP 100 – SB (11/02/17) Exhibit B 1 of 1 .