DOCUMENT RESUME ED 231 274 HE 016 260 TITLE The Information Resource: AManagement Challenge. Proceedings of the CAUSE National Conference(Hilton Head Island, South Carolina, November30-December 3, 1982). INSTITUTION CAUSE, Boulder, Colo. PUB DATE Dec 83 NOTE 516p. AVAILABLE FROMCAUSE Exchange Library, 737 Twenty-NinthStreet, Boulder, CO 80303. PUB TYPE Collected Works - Conference Proceedings (021)-- Viewpoints (120) EDRS PRICE MF02/PC21 Plus Postage. DESCRIPTORS *College Administration; Computer Literacy;*Computer Oriented Programs; Computer Programs; Databases; Higher Education; Management Development;*Management Information Systems; *Microcomputers;*Program Administration; *Small Colleges ABSTRACT Proceedings of the 1982 CAUSE national conferenceon information resources for collegemanagement are presented. The 41 presentations cover five subject tracks:issues in higher education, managing the information systemsresource, technology and techniques, small college information systems, amd innovativeapplications. In addition, presentations of 10 vendors,a current issues forum concerning the role of administrative computing incollege-level computer literacy, an overview of CAUSE, anda keynote address are included. Some of the papers and authorsinclude the following: "Preparing Administrators for Automated InformationTechnologies" (Michael M. Byrne and Stanley Kardonsky);"Overview of Campus Computing Strategies" (Carolyn P. Landis); "LegalProtection for Software" (Jon Mosser and Maureen Murphy); "ProjectManagement:" The Key to'Effective Systems Implementation".(HerbertR. Hansen, Jr.); "Personal Computers Can Help Your Budget" (HerbertW. Bomzer); "Microcomputers in Administrative Departmentt" (Gerry U Leclerc); Administrative Computer Systems in SmallColleges" (Robert J. Denning); "What Is Wrong with Systems Analysis"(Cecil E. Denney); "Pell Grant Tape Exchange at Carnegie-MellonUniversity" (Joyce A. Wineland); and "Documentationas a Management Tool" (Judith Hagen). (SW) *********************************************************************** * Reproductions supplied by EDRSare the best that can be made * * from the original document. * *********************************************************************** 4- h- r c\1 U./ _41e The InformationResource: A ManagementChallenge Proceedings of the 1982 CAUSE NationalConference "PERMISSION TO REPRODUCE THIS US: DEPARTMENT OF EDUCATION MATERIAL HAS BEEN GRANTED BY NATIONAL INSTITUTE OF EDUCATION EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC) document has been reproduced as received from the person or organization originating it. Minor changes have been made to improve reproduction quality. TO THE EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC)." Points of view or opinions stated in this docu ment do not necessarily represent official NIE position or policy. November 30-December 3, 1982 Hilton Head Island, SouthCarolina The Information Resource: A Management Challenge Proceedings of the 1982 CAUSE National Conference December 1982 Hilton Head Island, South Carolina Copyright ® 1983 CAUSE 737 Twenty-Ninth Street, Boulder, Colorado 80303 (303) 4494430 INTRODUCTION Over 500professionalsinvolvedininformationsystemsinhigher education gathered at the Hyatt on Hilton Head Island, South Carolina, November 30 to December 3,for the most successful CAUSE National Conference in the organization's history. The CAUSE 82theme,"TheInformationResource: A Management Challenge," was addressed through 41 presentations infivesubject tracks--TRACK I:Issues in Higher Education; TRACK II: Managing theInformationSystemsResource;TRACK III: Technologyand Techniques; TRACK IV: SmallCollegeInformationSystems;and TRACK V: InnovativeApplications. Confereesalsohadthe opportunity to attend more than a dozen vendor presentations,as well as a Current Issues Forum on "The Role of Administrative Computing in Computer Literacy for Higher Education." A specialslidepresentationduringtheCAUSE AnnualBusiness Luncheon entitled, "CAUSE: Today and Tomorrow," provided conferees an informative and entertaining view of the association.One out of four conferees participated in the extra-curricular sports activities held in conjunction with CAUSE 82--a golf tournament, tennis round robin, and mini-marathon--and enjoyed a slide show of these events during the Thursday evening Southern Country Bash. We hope these Proceedings will provide a continuing reference to the many activities of the Conference and the CAUSE organization.We also hope you will' benefit from sharing the experiences of others and thus become more effective in the development, use, and management of information systems at your institution._ We encourage you to use CAUSE to complement your individual efforts atstrengthening your organization's management capabilities through improved information systems. vii 1 CAUSE, theProfessionalAssociationforDevelopment, Use and Management of Information Systems in HigherEducation, helps member- institutions strengthen their Management capabilitiesthrough improved information systems. Formerly known as the College and UniversitySystems Exchange, CAUSEfirstorganizedasavolunteerassociationin 1962 and incorporated in 1971 with 25 charter member institutions.That same year the CAUSE National Office opened in Boulder,,Colorado with a professional staff to serve the membership.Today the organization has over 400 member institutions with 1,380 member representatives and continues to grow.. CAUSE provides member institutions withmany services to increase the effectiveness of their administrative informationsystems:organization publications such as a magazine,newsletter, and monograph series,the CAUSE DirectoryandtheConferenceProceedings;aProfessional DevelopmentProgramofferingworkshops and seminarsonsubjects related to information systems in higher education;consulting services toreview ADP organizationsand management plans;the Exchange Librarytoprovide aclearinghousefor non-proprietaryinformation systems .contributed by members; andan Information Request Service to locate specific systems or information. The CAUSE National Conference isan excellent forum for the exchange of ideas, systems and experiencesamongthe many speakersand participants.The Proceedings provide a continuing referenceto the many activities of the Conference. Martin B. Solomon, Jr. Gary D. Devine Charles R. Thomas CA USE 82 Chairman CAUSE 82 Vice Chairman CAUSE Executive Director 2 ACKNOWLEDGMENTS The success of the CAUSE National Conference is due entirely to the contributionsof people andsupportingorganizations. Althoughit would be impossible to identify all of the people who contributed time andefforttothe planning and operation of the1982Conference, several deserve special note. The Program Committee, with the CAUSE Staff,spent many hours to produce an effective and smoothly run conference.Their enthusiasm, effortsand thesupport oftheirinstitutions aregratefully acknowledged. The logistics of conference registration were efficiently supervised by Jane Knight of the CAUSE Staff with the assistance of Lynn Metcalf and Carol Waldo of the Sbuth Carolina Commission on Higher Education. Their efforts and friendly smiles,are appreciated. 1982 CAUSE NATIONAL CONFERENCE PROGRAM COMMITTEE Seated from left to right: Charles A. Brooks, Jr., South Carolina Commission on Higher Education; Deborah K. Smith, CA USE; Martin B. Solomon, Jr., The Ohio State University; Jane Knight, CAUSE; Charles R. Thomas, C4 USE. Standing from left to right: Gary D. Devine, University of Colorado; Ray Clark; California State University; Elizabeth Little, Swarthmore College; Les Singletary, Southeastern Louisiana University; Shirley Roddenberry, State University System of Florida; Jeffrey Lazarus, Boston University; and Charles Beranek, Florida International University. 3 FromtheadvancepreparationfortheConferencethroughthe publication of the Proceedings, the professionalexpertise and efforts of JuliaA.Rudy and DeborahK.SmithoftheCAUSE Staffare appreciated. A note of thanks is due to those membercompanies who sponsored the specialeventsatCAUSE 82. Thegolftournamentsponsored by Westinghouse Inforniation Systems, the tennisround robin sponsored by Peat, Marwick, Mitchell,& Co. ,and the mini-niarathon sponsored by EDSprovidedauniquenessto CAUSE 82 whichwilllongbe remembered. The continuing support ofthe CAUSE Board of Directors andthe membership they represent is also gratefullyacknowledged. t 1982 CAUSE BOARD OF DIRECTORS Seated from left to right: Robert J. Sanders, Community Collegeof Denver; Dorothy J. Hopkin, Michigan State Univeisity; Charles A. Brooks, Jr., South Carolina Commission on Higher Education; and A. Wayne Donald, Virginia Tech. Standing from left to right: William E. Walden, University of NewMexico:Charles H. Naginey, The Pennsylvania State University; ROnald J. Langley, California State University/Long Beach; James L. Strom, Clemson I 'niversity; and Charles R. Thomas, CA fiSE. TABLE OF CONTENTS The Informalion Resource: A Management Challenge Proceedings of the 1982 CAUSE National Conference Hilton Head Island, South Carolina November 30 - December 3, 1982 Page Introduction vii CAUSE 1 Acknowledgments 2 GENERAL SESSIONS 5 Keynote Address 7 A Midsummer Night's_ Computer Comedy 8 Current Issues Forum 9 Awards Luncheon 10 PROFESSIONAL PRESENTATIONS '13 TRACK I:Issues in Higher Education 15 Information System Requirements for Strategic Planning 17 and Strategy Implementation Robert G. Arns and Fred A. Curran Preparing Administrators for Automated Information Technologies 29 Michael