STATE BANK OF PAKISTAN FINANCE DEPARTMENT I.I. CHUNDRIGAR ROAD KARACHI No. CMD./ 114 /2(4) G-2013 May 3 , 2013 The Presidents/Chief Executives Dear Sirs/Madam, Banknotes Survey – Public Opinion You are aware that rapid technological advancements in digital imaging and printing have helped counterfeiters to easily forge Banknotes that lack advance security features. To curb these threats, it was necessary to make the Banknotes modern and difficult to forge as well as to efficiently process the notes through electronic devices such as note counting machines, etc. Most note processing machines in the market now require the availability of machine readable features in Banknotes to detect counterfeiting. The Note Deposit Machines and ATM machines also require machine readable features to identify genuine Banknote so that safe and cost effective medium of exchange and funds transfer is provided to public. To obtain feedback on the public perception at our banknotes in circulation, a survey questionnaire is forwarded with request to get it filled by 10 valuable customers/visitors on random basis from each of selected branches of your bank (list enclosed). The findings of the survey will be used to improve the banknote management at banks as well as at State Bank of Pakistan. Therefore, kindly advise the concerned branch manager to nominate a suitable officer for filling the questionnaire for achieving better results from this survey. You are requested to kindly arrange to collect the filled questionnaire from selected branches of your banks latest by May 8, 2013 and return to the undersigned latest by May 10, 2013 enabling us to compile and develop the report on public perception at the earliest possible. For any query or clarifications, kindly feel free to contact the following emails: [email protected], and [email protected] Yours faithfully, (Riaz Nazar Ali Chunara) Director 1 Public Opinion on Banknotes This survey intends to obtain public perception on new designed banknotes introduced by State Bank of Pakistan. Please tick ( ) the suitable option. 1. How do you rank the design of following new design banknotes? (1 = best to 7 worst) Denomination 1 2 3 4 5 6 7 Rs 5000 Rs 1000 Rs 500 Rs100 Rs 50 Rs 20 Rs 10 2. How do you rank the following banknotes security features? (1 = best to 7 worst) Identify Security Feature 1 2 3 4 5 6 7 by Watermark See See-through denomination numeral Security thread Feel Raised printing Optically variable ink design Tilt Hidden denomination image 3. Any suggestions for improvement in existing banknotes? a) Yes b) No (Skip question No.4) 4. If yes, then please mark the area of improvement in existing banknotes a) Paper b) Size c) Design d) Any other, please specify………………………… 5. Any other comments /remarks about new design bank notes in comparison with old design notes. …………………………………………………………………………… 6. Do you want SBP to add any other denomination of the banknotes like? a) Rs. 2,000 b) Rs. 10,000 c) Rs 200 d) Any other, specify ……………………………….. 7. Which of the denomination(s) banknotes may be abolished, if required? a) Rs 10 b) Rs 20 c) Rs 50 d) Rs 100 e) Rs 500 f) Rs 1000 g) Rs 5000 2 8. Specify the common physical damages to banknotes as per your experience. (1 = more damages to 7 less damages) Description 1 2 3 4 5 6 7 Tearing Worn ink Soiling Small holes Moisturizing Color fading Other: 9. How much of your cash withdrawal requirements are met through ATMs? a) Upto 20% b) 21% to 40% c) 41% to 60% d) 61% to 80% e) More than 80% f) None 10. Have you found any fake banknote in circulation in the last three years? a) Yes b) No (Skip next ) 11. If yes, have you reported the fake banknote to any of the following? a) Bank b) Police c) Any Law Enforcement Agency d) State Bank e) Any other specify ……… f) Did not report to anyone 12. How frequent do you use the following banknotes: Denomination Frequently Often Rarely Rs 5,000 Rs 1,000 Rs 500 13. For making various regular payments how often do you use cash and other modes of transactions in terms of percentage? Modes Percent Cash Credit/Debit card Cheque PO/DD Others Total 100 Personal Profile Occupation/business: Service/Business/Labour/Retired/Unemployed/Housewife Sex: Male/Female Age: …………years Education: Primary/Middle/Matriculate/Intermediate/Diploma/Graduate/Postgraduate Bank Name: ………………….. Branch Code: ……………….. District: ………..…… 3 Allied Bank of Pakistan – 41 branches S. No. City Branch Address 1 Abbottabad Beneath Hotel Sarband The Mall Abbottabad 2 Akalgarh (AK) Akalgarh, Tehsil. & Distt. Mirpur A.K. 3 CHAK NO. 272 HR Chak No. 272 - R, Fort Abbas, Bahawal Nagar FORTABBAS 4 Daro Jabagai Kombar Daro Jabagai Kombar Main Bazar, Tehsil Lal Qila, Lower Dir 5 Dinga Bohar Chowk, Dinga. 6 Faisalabad Plot No. 404-B, Canal Bank Road, Amin Town Faisalabad 7 Ghotki Near Hussain Beli Road, Ghotki 8 Haroonabad Grain Market, Haroon Abad 9 Hyderabad Al-Noor Hieghts Citizen Colony, Hyderabad 10 Islamabad Sector F-11,Islamabad 11 Islamabad Sitara Market, Islamabad 12 Islamabad Model Town,Humak,Islamabad 13 Jhang Khata No.70,Khasra No.156,Katchary Road, Ayoub Chowk, Jhang Saddar 14 Kamoke G.T. Road, Kamonke 15 Karachi 7/1,AREA 37-C BABAR MARKET LANDHI TOWNSHIP KARACHI 16 Karachi Pak Arab Refinery Ltd., OP-1, Korangi Creek Road, Karachi. 17 Karachi 23-ADAM ARCADE BAHADURABAD KARACHI 18 Karachi SF/5, BLOCK NO-14 AISHA MANZIL, F.B AREA KARACHI 19 Khanpur (R.Y Khan) Shop No. 41, Grain Market, Khanpur 20 Khushab Gen-Bus Stand, Khushab 21 Lahore 30-A, Main Sanda Road, Islampura, Lahore. 22 Lahore Rahim Road, Misri Shah, Lahore. 23 Lahore Shadman Market Shadman Lahore 24 Lahore 8-A, Beadon Road, Lahore. 25 Lahore Plot No.412, Sector A-1, Haider Road, Township Lahore 26 Lahore Model Town Bank Square Market Model Town Lahore 27 Mandi Faizabad Khasra.177/176,Khatooni108,124,Khewat 5/5,5/5,Mandi Faizabad, Nankana Sahib 28 Multan Shop No.1 To 4, Noor Shopping Centre, Khanewal Road, Multan 29 Muridke G.T. Road, Muridke 30 Nowshera Main Bazar, Saddar Bazar Nowshera 31 Peshawar Landhi Industrial Area Extension, Mehran Highway, Karachi-75150. 32 Peshawar Khata No.159/461/462 Jamrud Road Opp.Custom House Peshawar 33 Peshawar SECTOR B-1, PHASE-5, HAYATABAD TOWNSHIP, PESHAWAR 34 Peshawar Bise Jamrud Road Peshawar 35 Rahim Yar Khan Shop No.18 - Shahi Road, Rahim Yar Khan 36 Rawalpindi Chaklala Sch-Iii Br; Rawalpindi 37 Sialkot Hakeem Khadim Ali Road, Sialkot 38 Talwara Village Talwara, Post Office, Sodhra. 39 Tando Jam P.No.342, Ward IV Tando Jam 4 40 Wah Cantt Al Behbood Shoping Plaza Wah Cantt 41 Yazman Bahawal Pur Road,Yazman Habib Bank Limited -71 branches S. No. City Branch Address 1 Ayun 13-Main Bazar Ayun, Chitral 2 Bahawalpur Bindra Puli Multan Road Bahawalpur 3 Bazargai Bazargai Branch, Tehsil Gadizi, Distt. Buner. 4 Bucheki Lahore - Jaranwala Road, Bucheki 5 Chak Amroo Chak Amroo Bazar,Tehsil Shakargarh, District Sialkot. 6 Chak Jhumra Grain Market, Chak Jhumra 7 Chak No.45/Sb Hbl-Chak No.45/Sb-Distt-Sargodha 8 Chichawatni Chowk Nia Bazar Chichawatni 9 Chiroi Hbl Chiroi Branch Tehsil Chiroi Distt. Kotli Azad Kashmir. 10 Dunaypur Dunyapur Distt.Lodhran 11 Fateh Jang Thana Road Near Boys High School , Fateh Jhang,Attock 12 Ghari Dupatta Ghari Dupatta Tehsil & Dist Muzaffarabad 13 Gondlanwala Gondlanwala Road Gujranwala. 14 Gunna Kalan Gunna Kalan, Distt. Sialkot. 15 Haripur No.863/C, Sheranwala Gate, Main Bazar Haripur. 16 Haroonabad 69/C Ghalla Mandi Haroonabad 17 Hazro B-1-285, Bank Road,Hazro Distt.Attock 18 Islamabad Ptv Headquarters Bldg. Islamabad 19 Islamabad INTERNATIONAL ISLAMIC UNIVERSITY, NEW CAMPUS, H-10, ISLAMABAD. 20 Jalalpur Pirwala Harichand Distt.Vehari 21 Kabal Kabal Branch, Tehsil Kabal Distt. Swat. 22 Kabirwala Khanewal Road, Kabirwala. 23 Kallar Syedan Darkali Mamoori (Kallar Syedan) 24 Kandhkot MAIN ROAD KANDHKOT TEHSIL KANDHKOT DISTT: KASHMORE 25 Karachi Plot No.8-C & D-9, Ground Floor, Commercial Area-A, DHA, Phase-II, Karachi. 26 Karachi 11/1, 35/E Main Road Korangi No 5 Near Sultan Hospital Korangi Karachi 27 Karachi Ground Floor, Habib Bank Annexe Building, Hasrat Mohani Road, Karachi. 28 Karachi J-97 Block No 2 PECH Society Karachi 29 Karachi 26/86 Drigh Road Cantt Bazar Karachi 30 Karachi Plot No 37/A-1/1 Babar Market Landhi No 3 Karachi 31 Karachi Shop No 17 to 20 Adeel Complex Block-7 Near Talimi Bagh FB Area, Karachi 32 Karachi 172-U Block 2 PECHS Karachi 33 Karachi Custom Colony, Hawksbay, Mauripur Village, Khi. 34 Khad Gujran HBL Khad Gujran Branch Post Office Khad Gujran Tehsil & Distt. Kotli Azad Kashmir. 35 Kot Momin HBL-Kot Momin-Distt-Sargodha 36 Kot Pindi Das Adda Kot Pindi Das The-Ferozwala. 37 Lahore Bilal Park Chah Miran, Lahore 38 Lahore Shop No. 20,21&22 Wapda House Lahore 5 39 Lahore Hide Market, Lahore. 40 Lahore 86-Mozang Road Lahore 41 Liaquatpur Habib Bank Limited, Liaquatpur 42 Mandir Village & Post Office, Mandir Tehsil Kharian 43 Mangla Hamlet Hbl Mangla Hamlet Branch Post Office Mangla Conoly Tehsil & District Mirpur Azad Kashmir. 44 Mani Sial Main Road Mouza Mahni Sial District Khanewal 45 Mansehra Abbottabad Road Mansehra 46 Mauza Bagh HBL-Bagh District Jhang-Distt-Jhang 47 Minchinabad Madni Chowk Minchinabad 48 Mujahidabad Mujahidabad Tehsil & Distt Rawalakot 49 Multan Bahauddin Zakria University, Bosan Road Multan 50 Multan Old Shujabad Road, Multan 51 Multan Chowk Shah Abbas Multan 52 Muridke G.T Road Muridke 53 Peshawar Chowk Abrasham Garan 153 54 Peshawar Prop.