Where you need to go Feedback The service is available at four locations We would welcome any feedback from your across the Fylde Coast. It doesn’t matter experience of getting access to this service where you live or which GP practice you are and this should be emailed to: Evening and registered with, you can use the service at any of the four locations shown below. [email protected] weekend Full opening hours are contained within this Comments and concerns leaflet appointments If you are unhappy with the care or Fleetwood Health Garstang Medical treatment you have received, please use the and Wellbeing Practice, Kepple details below: available Centre, Dock Lane, Garstang, Street, Fleetwood, PR3 1PB Blackpool residents FY7 6HP Complaints team Monday to Friday NHS Blackpool CCG, Blackpool Stadium, Seasiders Way, Blackpool, FY1 6JX from 6.30pm Email: [email protected] Weekends Fylde and Wyre residents 8am to 8pm Customer Care Team Jubilee House, Lancashire Business Park, Leyland, PR26 6TR Freephone: 0800 032 2424 Service currently Telephone: 01772 777952 located in Blackpool, Email: [email protected] Fleetwood, Freckleton and Garstang Whitegate Health Freckleton Health If you need this leaflet in a different format Evening and weekend Centre, 150 Centre, Douglas or language, please contact us on: appointments with GPs, practice Whitegate Drive, Drive, Freckleton, Freephone: 0800 032 24 24 nurses and other healthcare Blackpool, FY3 9ES PR4 1RY Phone: 01772 777 952 professionals are now available Version 6 Printed: November 2018 The Fylde Coast NHS is committed to improving The service offers pre-bookable and same-day Appointments access to primary care services. This includes routine primary care appointments with a making appointments available at times that range of clinicians including GPs, nurses and An appointment must have been booked in are convenient to patients. health care assistants. advance of visiting the service. If you: The service employs local clinicians from the When your GP practice is open • find it difficult to attend an appointment Fylde Coast, where possible. To book an appointment, contact your GP during the working day; practice. • are a busy parent with small children; or The service is available all week at three • rely on working carers to take you to sites across the Fylde Coast during the times When your GP practice is closed appointments; specified below. A Saturday service is also Appointments may also be booked when the available, initially in Garstang, from 8am to service in Freckleton, Fleetwood, Blackpool and then this service is here to support you. 2pm. Addresses are overleaf. Garstang is open, by calling 01253 952950. About the service Day Freckleton Fleetwood Blackpool Appointments are for pre-bookable and same- day routine and not for urgent care. If urgent Mon 18:30-21:30 18:30-21:00 18:30-20:00 The Fylde Coast NHS has arranged for care is required please call NHS111 for advice. additional appointments to be provided Tue 18:30-21:30 18:30-21:00 18:30-20:00 outside of normal GP practice hours by the Wed 18:30-21:00 18:30-20:00 When you book an appointment the practice Fylde Coast Integrated Urgent Care Service. will ask you for consent to share your detailed Thur 18:30-21:30 18:30-20:00 18:30-20:00 GP record with the clinician providing the care. Fri 18:30-20:00 18:30-20:00 Sat 8:00-14:00 08:00-14:00 08:00-20:00 Should you need to cancel your appointment please contact your GP practice. If your GP Sun 8:00-14:00 08:00-14:00 08:00-20:00 practice is closed, please call 01253 952950 to cancel. Do you struggle to attend Are you a busy parent with Do you rely on working carers to appointments during the children? take you to appointments? working day?.