2 STUDENT HANDBOOK C/ de la Viña, 3 28003 Madrid, SPAIN 91.533.59.35 www.suffolk.edu/madrid 3 TABLE OF CONTENTS Message from the Suffolk University Madrid Campus Director ..................... 6 SECTION 1. SUFFOLK UNIVERSITY AND ITS MADRID CAMPUS Suffolk University Boston History ....................................................................... 8 Madrid Campus Location ...................................................................................... 9 Madrid Campus Administration and Staff .......................................................... 10 Madrid Campus Faculty ......................................................................................... 11 Where to go / Whom to see ................................................................................. 12 SECTION 2. ACADEMIC POLICIES AND SERVICES Suffolk University ................................................................................................... 14 Accreditation ............................................................................................................ 14 Madrid Campus Mission Statement ..................................................................... 14 Madrid Campus Governance ................................................................................ 14 Suffolk University Madrid Campus ..................................................................... 15 Code of Community Standards ............................................................................. 15 Norms for Class Behavior ..................................................................................... 15 Madrid Campus Courses ........................................................................................ 16 Language of Instruction ......................................................................................... 16 Course Selection ...................................................................................................... 16 Language Requirement ........................................................................................... 17 Course Advising & Registration Procedures....................................................... 17 Classroom & Testing Accommodations .............................................................. 18 Midterm & Final Exams ........................................................................................ 18 Make-up Exams ....................................................................................................... 18 Grade Reports ......................................................................................................... 19 Grading System ....................................................................................................... 20 Repeating a Course ................................................................................................. 21 Honor Points ........................................................................................................... 21 Academic Complaints ............................................................................................. 22 Grade Grievances in CAS & SBS courses ........................................................... 22 Grievances Related to Academic Accommodations .......................................... 22 Tuition Liability ....................................................................................................... 23 Attendance & Absences ......................................................................................... 23 Special Absences ..................................................................................................... 23 Independent Study .................................................................................................. 23 Academic Support ................................................................................................... 24 Academic Misconduct ............................................................................................ 24 Statement Concerning Plagiarism ......................................................................... 26 Academic Standing Committee ............................................................................. 27 Suspension, Enforced Withdrawal and Expulsion............................................. 28 Request for Leave of Absence or Voluntary Withdrawal ................................. 28 Internal Transfer From Suffolk Madrid to Suffolk Boston .............................. 29 Academic Transcript ............................................................................................... 29 4 SECTION 3. OTHER UNIVERSITY POLICIES AND SERVICES SUMC Security Protocols ..................................................................................... 31 Title IX Sexual Misconduct, Relationship Violence, and Stalking Policy ...... 34 SUMC Orientation ................................................................................................. 37 Library ...................................................................................................................... 37 Computer Room .................................................................................................... 37 Use of Computing and IT Resources - Rules .................................................... 38 Use of SUMC-issued SIM cards ......................................................................... 40 Madrid Campus Excursions & Activities - Rules for Participants ................ 41 Sign-up Policies for Madrid Campus Excursions ............................................. 42 Madrid Campus Housing Regulations ............................................................... 42 Housing Refund Policy ......................................................................................... 45 Housing Damage & Replacement Charges ........................................................ 46 Smoking Policy ....................................................................................................... 47 Sports ....................................................................................................................... 47 SECTION 4. STUDENT CONDUCT SUMC Community Standards and Student Conduct System.......................... 49 Prohibited Conduct ............................................................................................... 51 Student Conduct System ....................................................................................... 54 Initiation of Disciplinary Proceedings ................................................................ 55 Administrative Hearings ....................................................................................... 56 Sanctions ................................................................................................................. 57 Appeals .................................................................................................................... 60 Interim Restrictions ............................................................................................... 60 Discipline Records ................................................................................................. 61 Interpretation and Revisions ................................................................................ 61 SECTION 5. LIVING IN MADRID Health Insurance .................................................................................................... 63 Medical Attention .................................................................................................. 63 Emergency Procedures.......................................................................................... 64 Alcohol Education ................................................................................................. 65 Mental Health / Counseling ................................................................................. 67 Useful Addresses, Phone Numbers & E-Mails ................................................. 68 Some Hints for Getting by in Spain .................................................................... 68 Safety ........................................................................................................................ 69 Climate/Weather .................................................................................................... 69 Clothing ................................................................................................................... 69 Finances ................................................................................................................... 70 Banking .................................................................................................................... 70 Mailing ..................................................................................................................... 71 Transportation ........................................................................................................ 71 Night Life and Restaurants ................................................................................... 73 Religious Services in Madrid................................................................................. 75 5 MESSAGE FROM THE SUFFOLK UNIVERSITY MADRID CAMPUS DIRECTOR On behalf of the Suffolk Community, I am pleased to welcome you to Suffolk University Ma- drid Campus! We feel very privileged that you have decided to study with us, and we look for- ward to welcoming you in Madrid. We