Community Administration | Contents | 2 Contents Administering the Community................................................................... 7 Setting Up the Community..................................................................................................................7 Enabling New Features in the Cloud....................................................................................... 7 Required Jive Domains and Firewall Rules............................................................................. 9 Setting Up Your Profile...........................................................................................................10 Enabling Personal Insights.....................................................................................................11 Creating a Site Structure........................................................................................................11 Planning Your Community Pages.......................................................................................... 12 Theming Your Community......................................................................................................13 Managing the Support Center................................................................................................ 24 Changing the Name of the Root Space.................................................................................29 Setting the Locale and Time Zone.........................................................................................29 Customizing the News Page.............................................................................................................30 What Is News?....................................................................................................................... 30 What Are News Streams?......................................................................................................32 Tips for Creating News Streams............................................................................................ 33 Creating a News Stream for Everyone.................................................................................. 33 Creating a News Stream for Specific Users.......................................................................... 34 News Page Tile Reference.................................................................................................... 35 Rebuilding a News Stream.....................................................................................................42 Configuring News FAQ...........................................................................................................42 Customizing the Home Page............................................................................................................ 43 Home Page Options............................................................................................................... 43 Configuring the Community Home Page................................................................................44 Creating a Mobile Community Home Page............................................................................46 Enabling or Disabling the Create Menu................................................................................. 47 Creating Community-Wide Announcements...........................................................................48 Setting Up LDAP and Active Directory............................................................................................. 49 Supported Directory Servers.................................................................................................. 49 Overview of Directory Integration Steps.................................................................................50 Mapping Users from a Directory Server................................................................................ 51 Mapping Groups from a Directory Server.............................................................................. 52 Using LDIF to Inventory Your Directory................................................................................. 52 Synchronizing LDAP Users.................................................................................................... 53 Setting Up Single Sign-On................................................................................................................54 Understanding SSO with SAML............................................................................................. 54 Getting Ready to Implement SAML SSO...............................................................................55 Configuring IdPs for SSO.......................................................................................................56 | Contents | 3 SAML Identity Providers.........................................................................................................57 Configuring SSO with SAML.................................................................................................. 57 General SAML Integration Settings........................................................................................58 Advanced SAML Integration Settings.....................................................................................61 SAML SSO Attribute Mapping Tips........................................................................................63 Login Entry Pages.................................................................................................................. 63 Mixed-Mode Authentication.................................................................................................... 64 Troubleshooting SAML SSO.................................................................................................. 64 IdP-Specific SAML SSO Issues............................................................................................. 66 Understanding SSO with External Login................................................................................67 Configuring SSO with External Login.....................................................................................67 Global Settings for All SSO....................................................................................................69 Configuring Content-Related Settings...............................................................................................70 Enabling the Antivirus Feature............................................................................................... 70 Configuring Structured Outcomes.......................................................................................... 70 Configuring Badge Thresholds............................................................................................... 71 Disabling or Enabling the Your View Feature........................................................................72 Configuring Discussions Application-Wide............................................................................. 73 Managing Blogs...................................................................................................................... 74 Configuring Spell Check.........................................................................................................77 Disabling Projects................................................................................................................... 77 Configuring Direct Messages................................................................................................. 77 Configuring Sharing................................................................................................................ 78 Enabling Social Media Sharing.............................................................................................. 78 Understanding Embedded, Attached, and Uploaded Images................................................ 79 Configuring Support for Embedded Images...........................................................................79 Enabling Collections............................................................................................................... 80 Using the Sitemap Feature.................................................................................................... 80 External File Storage..............................................................................................................81 Setting Up Video.................................................................................................................... 81 Configuring Ratings and Liking.............................................................................................. 83 Reindexing Browse Data........................................................................................................83 Managing Feeds..................................................................................................................... 84 Filtering and Formatting Content............................................................................................84 Configuring Interceptors..........................................................................................................86 eDiscovery Search..................................................................................................................88 Managing Content Translation Service.................................................................................. 89 Configuring People-Related Settings...............................................................................................