Vol.131 No.6 Jun 2016 Jun No.6 Vol.131 Print Post Approved PP 100007331 PP Approved Post Print SmartFor anyAdhesives surface Product solutions for DIY, Trade and Commercial applications WEATHER SEALS 1800 COWDROY [email protected] www.cowdroy.com.au Weatherseals_HJ_280 x 210mm .indd 1 1/12/2015 11:54:11 AM 6 Jun 2016 No.6 Vol.131 Vol.131 Departments 4 Viewpoint Print Post Approved PP 100007331 Print Post Approved Smart Adhesives For any surface 6 Retail Focus Product solutions for DIY, Trade and Commercial applications 8 Behind the Counter 10 US News About the Cover For centuries, scientists have been intrigued by the gecko as 31 News they can cling to almost any 10 surface. As a central element to Bostik’s new image, the gecko 39 Product Focus represents an inspiring example of adhesive innovation from the natural world. Today, you’ll see 40 What’s New the Bostik Gecko and our smart product packaging in DIY, trade and construction markets. Newsmakers 31 DesignBUILD 2016 celebrates its 30th year DesignBUILD 2016 returned to Melbourne in May and celebrated its 30th year with a new outlook and fresh features. The 2016 show saw a new show floor layout to allow for a more fluid experience onsite. 32 Tradies and manufacturers big winners from the Budget More than 300,000 tradies and builders are winners from the 2016-17 Budget, with those 8 set to benefi t including young 22 Australians looking to enter the manufacturing industry, as well as businesses who agree to internships for young job seekers. 34 Bondor announces $20 million dollar investment Bondor/Metecno recently announced a $20 million dollar investment in a state- of-the-art production facility in Campbellfi eld Melbourne, with the facility due to open later this year. JUNE 2016 | AUSTRALIAN HARDWARE JOURNAL | 3 VIEWPOINT ay certainly was a month of o en be wrong or simply not there. ‘Click excitement, particularly with and Deliver’ which is free of charge, is the Published by HBT holding its 2016 National way of the future. is is where Amazon MConference which saw 204 stores and and Australian retailers fail,” Mr Dart said. GLENVALE PUBLICATIONS A.B.N. 31 218 591 688 117 suppliers attending the event. e “Amazon’s freight bill eats up virtually all 5 Palmer Crt, Mount Waverley VIC 3149 HBT conference was jam packed with of its pro t. Retailers, including Amazon, PO Box 50, Mount Waverley VIC 3149 presentations by HBT representatives hand ownership of the customer over to Phone: (03) 9544 2233 Fax: (03) 9543 1150 and key-note speakers, with the initial Australia Post/Star Track, Toll etc. at a conference sessions also highlighting the high cost, because they do not understand Editor: Christine Bannister importance of maintaining an online a value proposition and have not worked Phone: (03) 9550 6813 presence to members. out how this can be achieved. Suppliers are Email: [email protected] Group manager, Tim Starkey, not fed up with the high cost of doing business Journalists: David Burton only touched on the phenomenal growth with retailers in all sectors, not just home Bob Vareen of the group, with HBT expected to top improvement, and it seems world leading Geoff Dart 600 members this month, but also posed brands are successfully developing and Online Communications & Production: several possibilities on the sale of Masters. implementing e-commerce platforms Lauren Butler Email: [email protected] See inside this special edition of AHJ direct to the consumer.” for extensive coverage of the conference, “ e excessive trading terms and rebates, ADVERTISING including photos, supplier and member instead of going to the retailer, fund the total awards and trade-show stand shots. supply chain cost for the supplier to deliver Harry Rabiee directly to the customer’s door, with trials Email: [email protected] Denial of e-commerce Phone: (03) 9550 6866 to date showing a better than ve per cent Mobile: 0403 000 444 With online shopping such a hot topic at saving - let alone more e ective advertising the HBT conference, I was not surprised and promotional activity that just doesn’t go ACCOUNTS when Harvey Norman recently announced back into price by the retailers, but builds Melissa Graydon that it had partnered with courier company, brand equity,” Mr Dart said. Email: [email protected] Shippit, to o er consumers three-hour “More and more suppliers are expected delivery for online shopping - on selected to increase their Omni-channel strategies SUBSCRIPTIONS items. Harvey Norman executive chairman, and improve pro tability. Unless Roula Pappas Gerry Harvey, introduced the new o er Australian retailers get on-board with $88.00 – 12 issues + Suppliers Directory saying it was a game changer for online online shopping combined with a free, [email protected] retailing, particularly at a time when daily delivery service, there may very well consumers had become more demanding. be up to 30 big box stores, 100 discount ART AND PRODUCTION e three-hour delivery service department stores, 200 supermarkets and Justin Carroll on selected items is guaranteed, with 100 liquor stores and so on, closing in the PageSet Australia deliveries for online orders honoured next ve years. e research is compelling. Phone: (03) 8542 5555 between 7am and 10 pm Monday to Friday, Bricks and mortar retailing certainly has and consumers also given the option of an important role to play, it will just be a PRINTING tracking their delivery via GPS. di erent role,” he said. Erwins Printing Mr Harvey said that the new service 170 Cheltenham Rd, Dandenong 3175 targets impulse buyers, with fast delivery Coming up in the July edition… Phone: (03) 9793 4844 quickly becoming the way of the future. AHJ’s Garden & Outdoor Living and is is evident with Amazon o ering one, Agents & Sales Merchandising features two and three hour deliveries, he said. are already well under way for publication Prices for delivery start at $11 if the order in the July edition, with o ers of interest Glenvale Publications and Australian Hardware Journal are is placed before 1pm, with additional pricing in advertising and editorial currently pleased to provide the articles contained in this publication implemented a er this time and the service being put forward. Please contact Harry to keep its subscribers up to date on issues which may be relevant to their businesses. This publication is is currently available in major cities. Rabiee or myself to discuss either of the supplied strictly on the condition that Glenvale Publications upcoming features. and Australian Hardware Journal, its employees, agents, Online shopping delivery crucial authors, editors and consultants are not responsible for any deficiency, error, omission or mistake contained in Home improvement and retail industry Christine Bannister this publication, and Glenvale Publications and Australian analyst, Geo Dart, also spoke to AHJ on Editor Hardware Journal, its employees, agents, authors, editors and consultants hereby expressly disclaim all liability of the importance of online shopping, saying whatsoever nature to any person who may rely on the online purchases partnered with free contents of this publication in whole or part. delivery services was crucial for the future Australian Hardware success of retailers. Journal is a member “Currently the ‘Click and Collect’ facility of the Circulations Audit Board. is not working because customers still have Auditors are AMAA. to go to the store. Worse still, the order can 4 | AUSTRALIAN HARDWARE JOURNAL | JUNE 2016 Eco Prim Grip Application Multi-purpose, ready-to-use acrylic resin and inert silica based bonding promoter and primer, with extremely low emission level of volatile organic compounds (VOC) • Ready for use, quick and easy to apply by roller or flat brush. • Multi-purpose product: excellent bonding promoter for render applied on concrete and masonry substrates and for smoothing and levelling compounds and adhesives for ceramics applied on old internal ceramic and stone floors. • Completely harmless for floor layers: NO SOLVENTS practically zero emission of volatile organic compounds. ® GEV EMICODE Our environmental commitment More than 150 Mapei products help project designers and contractors building innovative projects, which are LEED (Leadership in Energy and Environmental Design) certified by the U.S. Green Building Council Freecall: 1800 652 666 Email: [email protected] Scan here to download the data sheet RETAIL FOCUS Store name: Total Tools Lonsdale Total Tools Lonsdale Store owners: Jeremy Atkinson doubles in size & Tim Ward Buying group: Originally establishing itself as an un-bannered independent Total Tools hardware store, Total Tools Lonsdale, based in South Australia, joined the Total Tools group in 2001, after fi nding it was too diffi cult to make a profi t independently. Since joining Total Tools, the store now carries the largest professional tool range in the region. wners, Jeremy Atkinson and Tim Ward agree that the store is a much more stable business, andO has also substantially improved its profi tability since joining Total Tools. “We carry all the big brands. Th is, combined with our large retail space, ensures we have a strong off er versus our competitors. Total Tools was key in ensuring we were covered with a broader range than what we had previously stocked. Th ey were also instrumental in facilitating a larger breadth and depth of range with key suppliers.” “I think what makes us unique in our area is that we have become much more competitive and the franchisor has also provided an array of services and support outside of our core competencies,” Jeremy said. Store history Total Tools Lonsdale has utilised key suppliers to extend its range. Total Tools Lonsdale fi rst opened its doors in 1992 and since this time has established off er to ensure that the store is delivering Jeremy and Tim then made the decision itself as a key destination for tradespeople on its mantra ‘every tool every trade’.