CONFIDENTIAL: SUBJECT TO NDA \\FIRMWIDE.CORP.GS.COM\IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\_Graphics\Photoshop\JetSuite PPT Cover Page Image.psd JetSuiteX Airport and Boarding Experience JetSuiteX has exclusive private terminals where only JetSuiteX passengers are allowed entrance, and can sit and relax before their flight Features of JetSuiteX Terminals and Photos of Actual Facilities Arrive at the Gate Just 20 Minutes Prior to Departure Baggage Service Personalized Customer Service At the conclusion of every JetSuiteX flight, baggage is handed to JetSuiteX offers access to a guest services call center that is available almost customers planeside. Customers are able to reach their car and be on 24 hours a day. Similar to a private jet charter service, the center offers the their way within 10 minutes of landing most personalized customer experience for every part of the flight 2 2 IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\Presentation\Marketing Materials\JetBlue\July 18 Meeting\02 JS Marketing Materials_vJBLU 7-18-16.pptx JetSuiteX In-Flight Experience A typical regional jet ratio between flight attedant and passengers is 1:50. However, JetSuiteX aircraft are configured for only 30 passengers, bringing that ratio down and creating a personalized experience through private aviation-trained flight attendants JetSuiteX Cabin Outfitted with Private Jet-like Interior Flight attendant Service Leather seats Free Wifi on board Trained in private aviation service Business class legroom Power outlets at every seat Flight Attendant to Passenger Ratio 1:30 Redesigned Interior Complimentary gourmet snacks, spirits, wine, coffee, No overhead storage bins beer Extra soundproofing 3 3 IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\Presentation\Marketing Materials\JetBlue\July 18 Meeting\02 JS Marketing Materials_vJBLU 7-18-16.pptx JetSuiteX Customers are Highly Satisfied with Product Net Promoter Scores, Industry Averages Compared to JetSuiteX JetSuiteX 90 Department/Specialty Store 58 Tablet Computers 47 Brokerage/Investments 45 Auto Insurance 44 Home/Contents Insurance 42 Online Shopping 39 Online Entertainment 39 Hotels 39 Grocery/Supermarkets 39 Smarphones 38 Laptop Computers 37 Credit Cards 37 Airlines 35 Banking 35 Shipping Services 35 Life Insurance 31 Cellular Phone Service 30 Software & Apps 28 Drug Store/Pharmacies 28 Health Insurance 18 Travel Websites 16 Cable/Satellite TV Service 7 Internet Service 2 0 10 20 30 40 50 60 70 80 90 100 4 Source: Satmetrix 4 IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\Presentation\Marketing Materials\JetBlue\July 18 Meeting\02 JS Marketing Materials_vJBLU 7-18-16.pptx Selected Press Commentary JetSuite X has been well-received by customers and media outlets alike “…passengers won’t have to wade through long lines at the main terminal…instead of hundreds of passengers going to dozens of flights at the main terminal, it’s 30 “JetSuiteX aims to make charter jet passengers going out on one flight in the travel a whole lot more accessible.” private terminal.” “One look at the JetSuite X fleet and -- Robb Report, April 13, 2016 you might think its private jets are reserved for A-list celebrities.” -- Las Vegas Review-Journal, May 18, 2016 -- KCRA, April 19, 2016 “…promises upscale interiors and amenities at an affordable price.” “JetSuite X provides many of the comforts usually associated with private jet travel -- L.A. Business Journal, April 20, 2016 “Using these smaller 30 seat airplanes and connecting but for the price of a traditional airline unserved or underserved airports is an interesting way seat.” of trying to create an airline. Hubs are saturated, and business travelers are looking for ways to make their -- Corporate Jet Investor, business travel less stressful…when I look at May 19, 2016 timetables from the ’60s and ’70s, there are a lot of routes nationwide that are no longer served.” “Flying in a private jet is usually reserved for billionaires, rockstars and politicians. However, a private chartering company -- Henry Harteveldt, former executive at Continental is about to change all that by offering Airlines, in Forbes April 5, 2016 “Alex Wilcox is a JetBlue founding travelers a seat on “everybody’s private executive…the guy’s a legend in jet” at an affordable price..” the industry.” -- Neil Cavuto Fox Business, May -- NextShark, April 15, 2016 26, 2016 5 Source: Public News Sources 5 CONFIDENTIAL: SUBJECT TO NDA IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\Presentation\Marketing Materials\JetBlue\July 18 Meeting\02 JS Marketing Materials_vJBLU 7-18-16.pptx Travel Agent Sales Program • Agency Booking via Jetsuitex.com • 8% Commission Payment Plan • Dedicated Agency Help Desk 6 6 CONFIDENTIAL: SUBJECT TO NDA IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\Presentation\Marketing Materials\JetBlue\July 18 Meeting\02 JS Marketing Materials_vJBLU 7-18-16.pptx Exclusive Travel Agency Bookings Earn 8% Uncapped! Enter Your ARC Number as the Promo Code Get a Check At End of Month! 7 7 CONFIDENTIAL: SUBJECT TO NDA IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\Presentation\Marketing Materials\JetBlue\July 18 Meeting\02 JS Marketing Materials_vJBLU 7-18-16.pptx Simplified Fare Structure • Fully Refundable without • Refunds/Cancellations Penalty to original FOP $25 Fee Balance • Change Fees Waived ( applied to travel additional fare difference voucher. applies) • Change Fee $25 plus • Excess/Overweight fare difference Baggage Fee Waived • Excess/Overweight • Commissionable at 8% Baggage Fee $50 • Two Checked Bags Per Person 50lbs total allowed • Commissionable at 8 8% 8 CONFIDENTIAL: SUBJECT TO NDA IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\Presentation\Marketing Materials\JetBlue\July 18 Meeting\02 JS Marketing Materials_vJBLU 7-18-16.pptx Dedicated Agency Help Desk 1-800-IFLYJSX Agency Support Your JetSuiteX Sales Team Jeffrey O Coats Sales Manager [email protected] 949-892-4303 585-993-3445 9 9 CONFIDENTIAL: SUBJECT TO NDA IBDROOT\PROJECTS\IBD-NY\AVIATE2015\585043_1\Presentation\Marketing Materials\JetBlue\July 18 Meeting\02 JS Marketing Materials_vJBLU 7-18-16.pptx .