Mitel 6869i SIP Phone 58015407 REV00 RELEASE 5.0.0 USER GUIDE NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation. Send an email to [email protected] for more details. Trademarks The trademarks, service marks, logos and graphics (collectively "Trademarks") appearing on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or their respective owners. Use of the Trademarks is prohibited without the express consent from Mitel. Please contact our legal department at [email protected] for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to the website: http://www.mitel.com/trademarks. Customer's use of this product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms. Mitel’s Power Over Ethernet (PoE) Powered Device (PD) products are covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel’s website: www.mitel.com/patents. For more information on the PD patents that are licensed, please refer to www.cmspatents.com. Mitel 6869i SIP Phone Release 5.0.0 User Guide 58015407 REV00 - August 2017 ®,™ Trademark of Mitel Networks Corporation © Copyrights 2017, Mitel Networks Corporation All rights reserved Table of Contents Welcome. 1 About this Guide . 1 Documentation . 1 Phone Features . 1 Requirements . 2 Installation and Setup . 2 IP Phone Keys . 3 Key Panel . 3 Key Description . 4 Dialpad Keys . 6 Getting Started . 7 Plugging in and Starting the Phone . .7 UI Overview . 11 UI Navigation . 18 Methods of Customizing Your Phone . 20 Phone Options through the IP Phone UI . 20 Phone Options through the Mitel Web UI . 22 Phone Status . 26 Phone Status through IP Phone UI . 26 Finding Your Phone’s IP Address . 28 Phone Status through the Mitel Web UI . 29 Customizing Your Phone . 31 Language . 31 Time and Date . 41 Directory . 47 Credentials . 50 Call Forward . 51 Lock . 52 Audio . 57 Display . 65 Dialing . 68 Restart . 69 Emergency Dial Plan . 70 iii Mitel 6869i SIP Phone Release 5.0.0 User Guide Line and Call Appearances. 72 Presence Key . 73 Using the Presence Key . .74 Configuring Softkeys. 75 State-Based Softkeys . .77 Softkey Display Behavior . .78 Line Key . .80 Speed Dial Key . .81 Do Not Disturb (DND) Key . .86 Busy Lamp Field (BLF) Key . .87 BLF/List Key . .89 Automatic Call Distribution (ACD) Key (for Sylantro Call Managers) . .92 XML Key . .96 Flash Key . .98 Sprecode Key . .99 Park/Pickup Keys . .100 Last Call Return Key . .103 Call Forward Key . .104 BLF/Xfer . .105 Speed Dial/Xfer . ..