Wen Feng (Irene) Yip Sunnyvale, CA • (408)3183270 • [email protected] • www.linkedin.com/in/ireneyip SKILLS & ABILITIES Office Skills » Project Management, Data Analysis, Program Evaluation, Administrative Support Technical » Dropbox, Google Drive, MySQL, MS SQL Server, PHP/JavaScript/jQuery/AJAX/CSS/JSON/XML, MS Word/Excel/PowerPoint, Google Analytics, SPSS, Qualtrics/SurveyMonkey, Python Languages » English, Mandarin, Cantonese, Malay PROFESSIONAL EXPERIENCE Research Support Specialist, Bay Area Environmental Research Institute, Moffett Field (current) » Prepared conference, seminar and/or workshop documentation packages. » Managed travel process within the constraints of the U.S. Government's Federal Travel Regulations, and serving as a NASA Central Travel Office (CTO) liaison. » Assisted with logistical issues involving coordinating and arranging seminars with visiting colleagues. » Created, managed, updated and maintained NEX related websites Marketing Intern, Gatepath, Redwood City (Spring 2017) » Created drop-shipping website (gatepath.myshopify.com) by using JavaScript and AJAX. » Analyzed website's key performance metrics and competitive trending by using Google Analytics Immigration Program Intern, Center for Employment Training, San Jose (Spring 2016) » Developed website (www.cet-icp.org) to increase community awareness by using PHP and JavaScript » Designed poster for immigration campaign by using Adobe Creative Suite Team Leader, Airtime Management & Programming Inc., Malaysia (2010-2014) » Planned, scheduled and executed website (ASP.NET), database (MS SQL Server), digital marketing campaign and web traffic analysis (Google Analytics). » Developed SQL queries by usuing Microsoft SQL Server and Visual Studio » Developed and deployed Crystal Reports, Excel and Google Analytics solutions as needed Web Developer, All Asia Broadcast Center and Digital Five Inc., Malaysia (2004-2010) » Developed and maintained web applications (scripting, search indexes, integrating web designs) » Supports database functions by designing and coding utilities in SQL » Developed and implemented SEO strategies including data structures and algorithms implementation, SEO optimization, keywords research and web statistical analysis HIGHLIGHTS Immigration and Citizenship Program Evaluation (2017) » Conducted full quantitative and qualitative evaluation of Immigration Program with survey data by performing statistical analysis using SPSS Radio Digital Platform (2012) » Improved website SEO and raised 125% web traffic by improving navigation, creating dynamic media sections, introducing virtual tours and adding social media plugins » Revamped UI and app interface for 12 radio commerce websites with 100,000+ unique visitors per month EDUCATION MA Public Administration (2014 - 2017) » San Jose State University, California, United States. B.E. Software Engineering (2000 - 2004) » Multimedia University, Cyberjaya, Malaysia. Sunnyvale, CA • (408)3183270 • [email protected] • www.linkedin.com/in/ireneyip .