Sustainability Report 2020 From the ground up Sydney Airport | Sustainability Report 2020 Contents Sustainability at Sydney Airport 02 Chair and CEO message 04 Performance highlights 05 Benchmark and ratings performance 06 Our approach to sustainability 06 Contributing to the United Nations Sustainable Development Goals 07 Global trends 08 Stakeholder engagement 10 Focusing on issues that matter 12 Delivering on our commitments Responsible business 14 Safety 18 Security 19 Business continuity and resilience 21 Operational efficiency and continuous improvement 21 Environmental management 24 Our people 27 Fair and ethical business Planning for the future 28 Building resilience to climate change 34 Sustainable development of the airport 35 Airspace and airfield efficiency 36 Customer experience 37 Access to and from the airport 37 Innovation and technology Supporting our community 39 Fostering strong relationships 39 Community engagement and social impact 42 Reconciliation Action Plan 44 Supporting our partners 45 Economic contribution Performance data 46 General metrics 47 Health, safety and security 48 Environment and climate 49 Customer 50 People and organisation 51 Community investment Other information 53 GRI Index 58 SASB Index 60 Limited assurance statement About this report This 2020 Sustainability Report covers the year 1 January 2020 to 31 December 2020. All financial values are in Australian dollars. This report is prepared in accordance with the Global Reporting Initiative Standards: Core option and the Sustainability Accounting Standards Board (SASB) Standards. The Management Approach for each of our material issues can be found at www. sydneyairport.com.au/corporate/sustainability. The UN Sustainable Development Goals guide our reporting of relevant global issues. Due to the business challenges associated with the COVID-19 pandemic, a small number of our sustainability commitments and performance have been impacted and this is discussed throughout the report and indicated in data points. KPMG has provided limited assurance over selected data sets within our 2020 Sustainability Report (see Limited Assurance Statement). We welcome feedback on our sustainability reporting and performance. Please email us at [email protected]. Sustainability at Sydney AirportSustainability Sydney at Responsible business Responsible 1 Planning forthe future Supporting our community our Supporting Performancedata Other information Other 2 Sydney Airport | Sustainability Report 2020 Chair and CEO message Staying the course From left to right: Geoff Culbert (CEO) and Trevor Gerber (Chairman) In a year like 2020, when everything Our leadership in sustainable finance and wellbeing. More than 1,000 hours you know about your business is also continued when we issued a in new mental health training were challenged, you are forced to reassess world-leading $600 million Sustainability delivered, including our first volunteers your priorities. As we worked our way Linked Bond in February 2020. Building being trained in Mental Health First Aid. through the year there were many things on our market-leading Sustainability We also introduced three new days of we had to change, and many tough Linked Loan issued in 2019, this bond wellbeing leave for our people in 2021, decisions we had to make. At the same issuance was the first of its kind in the and our Flex@SYD policy was updated to time, you get an opportunity to truly US private placement and global bond support a positive work life balance and assess what you stand for. Some things markets. These financial initiatives improve the productivity of our teams. are so core to your values that you stay underpin our drive to improve our We continued to build our safety culture the course irrespective of the challenges sustainability performance. this year, exceeding the target for safety of the external environment. Despite This year also reinforced the importance walks and continuing to strengthen a summer of devastating bushfires, of strong relationships with our many safety governance. The number of followed by the COVID -19 global health and varied stakeholders. We have injuries across our workforce also crisis, we maintained a steadfast focus worked closely with governments, reduced by 43 per cent. on keeping the airport open, our people airlines, our commercial partners and the and passengers safe, and serving For the first time ever we achieved community to navigate the challenges our community. 50:50 male:female representation on presented by the COVID-19 pandemic our executive team, and our gender pay Importantly, whilst every aspect of our and are on a path to come out the other equity ratio improved to 99.8 per cent. business and operations were disrupted side stronger for it. over the year, our commitment to the Our commitment to our people during long-term sustainability of our business Responsible business this time was reflected in an improved remained unchanged. As a result we are From late January 2020 our priority employee engagement score of 80 per pleased to report that we continued to became ensuring a COVID-safe cent, up 14 per cent on the 2019 result. improve our sustainability performance environment for our people and We also updated a number of important in a number of key areas outlined below. passengers to minimise the risk of community transmission of COVID-19. policies this year including our Code Over the year our leadership in New procedures were introduced of Conduct and Human Rights policy sustainability was recognised by global and our teams worked closely with and introduced a new Fraud and ratings agencies. We ranked 3rd globally government agencies to agree Corruption Control policy. Sustainability in Sustainalytics’ Airports sub-industry constantly adjusted protocols for the requirements under our Supplier Code sector, as sector leaders in S&P Global’s safe passage of arriving, transiting and of Conduct were strengthened, and Sustainability Yearbook 2021 and were departing passengers. we developed our first Modern Slavery rated ‘AAA’ by MSCI. Statement under the new Federal Given the duress the business and Modern Slavery Act, which can be our people have been under we found on our website. expanded our focus on mental health 3 Sustainability at Sydney AirportSustainability Sydney at Responsible business Responsible Planning forthe future Planning for the future We continued to optimise our airfield Looking forward with the Northern Ponds development Our commitment to tackling climate The challenges of 2020 have only converting existing layover bays to change remains strong. This year, reinforced our commitment to active bays fitted with ground power we deepened our scenario analysis, sustainability and we recognise the role and preconditioned air. Importantly, this and a stand-alone report against the strong sustainability performance plays means aircraft at these bays can switch framework of the Taskforce for Climate- in long term company value. We will off their auxiliary power units and plug in related Financial Disclosures (TCFD) is continue to invest in understanding and to this infrastructure, reducing emissions community our Supporting available on our website. building resilience across all aspects of and ground-based noise. our business to meet any challenges the The use of sustainable aviation future may bring. fuel, or SAF, is widely recognised Supporting our communities as the greatest contributor to the While financial contributions in our The COVID-19 pandemic has taught decarbonisation of aviation. With the community investment program were us the importance of Sydney Airport Joint Fuel Infrastructure (JFI) at the down this year given the impact of remaining a strong and sustainable airport returning to our control, we are COVID-19, our people volunteered more business, one that is a committed to now positioned to drive the use of SAF time than ever before. From collecting providing a safe and reliable aviation at Sydney Airport, while developing an donations for bushfire-affected gateway to the people of NSW, open access fuel regime for the first time communities to mentoring young people Australia and beyond. since privatisation. and donating their skills to charitable organisations, our people made We began resurfacing works on our significant and selfless contributions runways this year, a project that only Performancedata to the community. happens every eight to ten years. We made sure the existing pavement The first-ever SYD Scholarship was material was put to good use with more awarded in 2020, supporting the next Trevor Gerber than 24,700 tonnes recycled for reuse generation of industry professionals Chairman during the year. and we continued to build relationships with local indigenous groups, working New Sustainable Design Guidelines together to raise the airport community’s were developed this year, which set awareness of local indigenous history requirements that are designed to and to deliver the objectives in our improve our sustainability performance Reconciliation Action Plan. Geoff Culbert and the long-term resilience of our information Other assets to the impacts of climate change. Chief Executive Officer 4 Sydney Airport | Sustainability Report 2020 Performance highlights We continued to improve our sustainability performance in key areas in 2020 and were proud to issue the first Sustainability Linked Bond in the US private placement market during the year. Safety Our people and the Environment community > 43% 1,980hrs