* Ciklum Dynamics * About Ciklum ERP & CRMS Ciklum is Ukraine’s fastest growing IT company, founded in 2002, Microsoft Dynamics™ with more than 2.500 employees. The company is Danish owned NAV (Navision), Microsoft and managed, and has a Western European company culture. Dynamics™ AX (Axapta), Microsoft Dynamics™ CRM Ciklum Dynamics aims to support European Microsoft dealers & ISVs in growing, being more competitive and making more profit. This is done by giving access to our own Excellence center with some of Europes best Microsoft professionals, at rates up til Established in 2002 30-50% lower than local staff. Headquartered in Development in Ukraine, Kiev, Ukraine Belarus and Pakistan Danish owned Sales Offices in Denmark, UK, and managed USA, Germany, Switzerland, 2,500+ Holland & Sweden dedicated staff Ukraine’s Voted as Ukraine’s fastest growing best IT employer in IT company #1 2010, 2011 & 2012 Over 200 own customer teams Over 12 years 200+ 12 experience in IT Ciklum Dynamics development in Ukraine Ciklum’s Microsoft Dynamics training academy * About Ciklum Established Spring 2013 Dynamics Centre of Excellence: * Head of Operations & Delivery Ciklum Dynamics works with Microsoft * Delivery Unit Manager partners and ISVs around the world. * Developers Our aim is to make the ISVs and * Project Managers partners grow, be more competitive * Solution Architects * Business Consultants and more profitable. * Ciklum Microsoft training academy Technical Skills More than 10 years of Microsoft Certified Experts in the Microsoft Using the best Project Experience with the experience in ERP & CRM Technology Specialist Dynamics™ NAV (Navision), Management methodologies next project types: implementation field Professionals Microsoft Dynamics™ AX in the software development Enterprise, Support, (Axapta), Microsoft Dynamics™ and implementation: PMBoK, Upgrade, Agile, CRM implementations and PRINCE2, Waterfall, Agile/Scrum, Technical Writing. Microsoft SharePoint Microsoft Dynamics Sure Step www.ciklum.com/dynamics [email protected] * Ciklum Dynamics * Outsourcing Why (not to) worry … Traditional and unique worries How we overcome it! * Fear in mother company * Communication, transparency and involvement. * Different culture * Western European management and integration * Language and communication * Excellent language skills, English classes and * Workflow and processes communication platforms * Quality and deadlines * Shared or own PM working with the best methodologies * Integration * PM methodologies and frequent communication Frequent statements * Client and employee visit and communication. Own PM. * “They use double the hours” * Dedicated management and use of time schedules * “They just say yes…” * Western European working culture * “They don’t understand our business” * Integration is everything! Nearshoring… what ?? It’s like any other office, in any town near you! Typical Outsourcing Ciklum’s Model HR Recruiting Concierge Delivery service Organisation Employee Ciklum Ciklum’s Partner Support HR Retention Partner/ISV Client Service Sales Manager Manager Ciklum’s Dynamics Academy The target group and main purpose for Ciklum academy is: Ciklum Dynamics Training Academy is an integrated part of the delivery organisation To attract, educate and provide the in Kiev. It is run by a dedicated academy best in class Dynamics developers for manager, who is reporting to the Head the European Microsoft partners. of the Ciklum Dynamics’ Operations & Delivery Division. To provide unique Microsoft Dynamics technical and To support Microsofts business education for the growth ambitions in European Microsoft partners winning market shares. www.ciklum.com/dynamics [email protected].