SOCIETY FOR THE PHYSICALLY DISABLED ANNUAL REPORT FY2010/2011 A PART, NOT APART a part, not apart On their own, bricks are merely blocks of clay. Limitations only go so far. But when put together, they can become so much more. Combined with others, it could - Robert M. Hensel shield and protect, beautify and even uphold, to give and provide what a lone brick cannot if it remained on its own. Like the brick, no man should stand alone. Each is a part of a community and has a part to play in it, and to contribute to making it unique. Regardless of their abilities, everyone is a part, not apart. At SPD, we work with people with disabilities to maximise their potentials, so that they can add to the community that they are in. With your support, their being a part becomes possible. contents our mission & our vision 01 SPD ability enterprise 41 our values 02 specialised assistive technology centre 44 board of management 03 infocomm accessibility centre 48 management staff 05 divisions, departments and functions 07 IT apprenticeship programme 51 key highlights and achievements for 10 sheltered workshop 53 FY2010/2011 employment support programme 55 president’s review 11 fundraising 58 rehabilitation centre 14 communications and advocacy 61 paediatric rehabilitation programme 19 volunteer management 65 SPD therapy hub 23 SPD@Tampines 24 governance 68 day activity centre 29 human resource and administration 74 specialised case management programme 34 financial statements 76 SPD education programme 36 our supporters 105 01 SPD ANNUAL REPORT FY2010/2011 our mission The Society for the Physically Disabled is committed to working in partnership with people with physical disabilities to develop their potential to the fullest so that they can be self-reliant and independent. our vision To build an inclusive community where everyone is a part of it, and not apart from it. SPD ANNUAL REPORT FY2010/2011 02 our values We are committed to our clients and mission. We place integrity as a key virtue and we strive to be caring and professional in our service delivery. We strive to maximise abilities and unlock the hidden potentials of people with disabilities. We aim to serve people with disabilities in the following ways: Being a partner of choice - Maximising abilities and unlocking potentials for greater independence through the provision of efficient quality services. Engaging in advocacy and sustained public education - Working towards more inclusiveness and accessibility with a vision of enabling every disabled person to participate in all life domains. Use of technology - Unlocking the potentials of our clients through technology. Providing vocational training and employment - With the aim of promoting inclusion and participation in the workplace. Rehabilitation - Establishing partnerships towards independence. Supporting children and youth - Providing an early start for a better tomorrow for disabled children and youth. Developing better internal processes - Updating, reviewing and improving our processes regularly for quality service delivery. 03 SPD ANNUAL REPORT FY2010/2011 board of management 8 7 1 Ms Chia Yong Yong 5 Ms Soong Foong Yeng Lynda 9 Mr Kamalarajan Malaiyandi Chettiar President Member Member 2 Ms Poh Hwee Hian 6 Mr See Cher 10 Mr Ngan Wan Sing Winston Member Vice President Honorary Assistant Treasurer 3 Mr Yeo Jeu Nam 7 Ms Suman K Balani 11 Mr Soh Chee Keong, BBM Member Member Honorary Treasurer 4 Mr Low Wong Fook 8 Mr Abhimanyau Pal *Not in picture Member Ex-Officio Secretary1 Mr Lee Han Yang, BBM Member SPD ANNUAL REPORT FY2010/2011 04 Audit Committee Budget and Programme Committee • Mr Low Wong Fook Chairman • Ms Chia Yong Yong Chairman • Mr Kamalarajan Malaiyandi Chettiar • Mr Lee Han Yang, BBM Member Member • Mr Ngan Wan Sing Winston • Mr Ngan Wan Sing Winston Member Member • Mr See Cher The SPD Charity Show 2011 Member Committee • Mr Soh Chee Keong, BBM Member • Ms Chia Yong Yong Chairman Human Resource & • Ms Suman K Balani Member Remuneration Committee • Mr Kamalarajan • Ms Poh Hwee Hian Malaiyandi Chettiar Chairman Member • Ms Suman K Balani • Dr Ow Chee Chung Member Member • Mr See Cher • Ms Poh Hwee Hian Member Member • Mr See Cher Member 05 SPD ANNUAL REPORT FY2010/2011 management staff 7 1 Ms Helen Tay 4 Ms Khoo Khee Ling 7 Ms Sarah Yong Manager, Fundraising & Head, Community & Social Head Clinical Service, Volunteer Management Service Department Specialised Assistive Technology Centre 2 Mr Tommy Tng 5 Ms Chia Woon Yee General Manager, Sales & Director, Technology and 8 Ms Katherine Sng Operations Vocational Training Manager, Communications 3 Ms Loi Boon Lee 6 Ms Debbie Khoo 9 Mr Alan Poon Director, Community Senior Manager, Finance Head, Administration, Partnerships Vocational Training SPD ANNUAL REPORT FY2010/2011 06 10 Ms Lee Hui Lin 14 Ms Michelle Tan 18 Mr Ng Jiuan Feng Head, Business Development, Manager, Corporate Manager, IT Vocational Training Development, Corporate Services 19 Ms Joyce Wong 11 Mr Ivan Tan 15 Ms Renee Ng Assistant Director, Head, Training Services Manager, Day Activity Centre Administration, Rehabilitation Services 12 Ms Tay Hwee Lin 16 Mr Abhimanyau Pal Acting Manager, Executive Director *Not in picture SPD@Tampines 17 Ms Irene Chia Ms Debbie Chow Senior Manager, SPD Therapy Hub 13 Mr Royson Poh Manager, Human Resource & Senior Assistant Director, Administration, Corporate Ms Jennifer Chan Manager, Internal Audit 14 Vocational Training Services 07 SPD ANNUAL REPORT FY2010/2011 divisions, departments and functions Rehabilitation Services SPD@Tampines • Adult Rehabilitation Programme Adult Rehabilitation Programme • Paediatric Rehabilitation Programme • Therapy services for neurological, • Therapy@Home service orthopaedic and other medical/ • Specialised Case Management surgical conditions Programme • Therapy@Home service • Home assessment Day Activity Centre • Caregiver training • Training in activities of daily living Paediatric Rehabilitation Programme and community living skills • Pre-vocational training • Therapy Outreach Programme • Social and recreational activities for Pre-Schoolers (TOPPS) • Respite care • Continuing Therapy Dysphagia Management Programme SPD Therapy Hub • Swallowing management (Services listed are provided to programme for people with partner organisations) disabilities and elderly with • Occupational therapy, speech swallowing difficulties therapy and physiotherapy • Caregiver training • Consultation and rehabilitation • Training and development of programme development health professionals and • Supervision and consultation for nursing staff junior therapists • Training and development for rehabilitation support staff • Caregiver training SPD ANNUAL REPORT FY2010/2011 08 Community & Social Multimedia Centre Infocomm Accessibility Centre Service Department • Web page design and maintenance • Provision of elementary to • Web hosting intermediate level IT training Specialised Case Management • Domain registration courses Programme • Creation of electronic greeting cards • Collaboration with Government • Case management • Creation of digital art organisations and VWOs to • Counselling • Data entry promote IT literacy among • Consultancy on disability issues • e-Filing of income tax returns for people with disabilities • Motivational coaching taxi drivers • Advocacy and promotion of • Caregiver support and training digital accessibility • Befriending service Technology • Co-ordination of the NEU PC • Wellness programmes Programme under IDA • Psycho-educational workshops Specialised Assistive • Administration of Microsoft • Administration of financial Technology Centre Unlimited Potential Scholarship Fund assistance schemes • Assistive technology (AT) consultation and training for Vocational Training SPD Education Programme clients and family members Sheltered Workshop • Educational bursary award • AT training for professionals • Case management working with people with • Vocational skills training • Learning and development disabilities • Consultation and assessment of programmes • Collaboration with voluntary trainees on vocational skills and • School integration support welfare organisations (VWOs) to further development • SPD Service Card implement AT in their • Certified on-the-job training • SPD Youth Aspiration Award programmes and facilities • Tuition support • Promotion of AT through IT Apprenticeship Programme collaborative efforts with Government • Provision of on-the-job training SPD Ability Enterprise agencies, schools and VWOs and structured courses to equip • Adaptation and modification of trainees with necessary skills Production Workshop existing devices and fabrication for employment in the areas of • Employment opportunities of devices that are not corporate services, multimedia • Bookbinding and book commercially available design and music and restoration • Co-ordination of promotions and video production • Production of fabric- and public education efforts for AT • Development of necessary leather-bound photo albums work competencies in trainees • Production of notebooks, Assistive Technology Loan Library through scenario-based modules, lifestyle gifts and greeting cards • Loan of AT devices for trial, commercial projects, internship • Sale of products at trade fairs training or temporary placements, structured courses and exhibitions accommodation and personal development 09 SPD ANNUAL REPORT FY2010/2011 Employment Support Programme Corporate Services • Promotion of employment and Finance retention of people with disabilities in the open market