Elo Entuitive Touchmonitor User Guide For 15” and 17” CRT Rear Mount Touchmonitors Version 1.0 DOC# SW500127 P/N 008527 ET1545C Series Models ET1745C Series Models Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com Copyright © 2000 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not lim- ited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no rep- resentations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes. Trademark Acknowledgments IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSys- tems, Inc. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own. Elo Entuitive Touchmonitor CRT Desktop User Guide - iii iv-Elo Entuitive Touchmonitor CRT Desktop User Guide Contents Chapter 1. Introduction ........................................................................1 Precautions................................................................................................1 About the Product .....................................................................................1 Chapter 2. Installation and Setup ........................................................3 Unpacking Your Touchmonitor................................................................3 Getting Started ..........................................................................................4 Selecting a Suitable Location...............................................................4 Mounting Your Touchmonitor..................................................................5 Horizontal Mount.................................................................................5 Vertical Mount .....................................................................................6 Bottom Mount ......................................................................................6 Connecting Your Touchmonitor...............................................................7 Installing the Driver Software...................................................................11 Installing the Serial Touch Driver for Windows 2000, 95/98 and NT 4.0 ..................................................................................................11 Installing the USB Touch Driver for Windows 2000 and Windows 98 .........................................................................................12 Chapter 3. Operation.............................................................................15 About Touchmonitor Adjustments ...........................................................15 Touchmonitor Controls.............................................................................16 Using the On Screen Display (OSD) ...................................................17 OSD Adjustments ................................................................................18 Chapter 4. Troubleshooting ..................................................................21 Monitor Warning Messages .................................................................23 Appendix A. Touch Technology ...........................................................25 Touchscreens: An Overview.....................................................................25 IntelliTouch Touchscreens........................................................................25 AccuTouch Touchscreens.........................................................................26 Appendix B. Touchmonitor Safety.......................................................27 Care and Handling of Your Touchmonitor...............................................28 Elo Entuitive Touchmonitor CRT Rear Mount User Guide - v Contents Appendix C. Technical Specifications..................................................29 Touchmonitor Specifications...................................................................30 IntelliTouch Touchmonitor Specifications ..............................................32 AccuTouch Touchmonitor Specifications ...............................................34 Signal PINOUT for 15” and 17” Monitors ..........................................36 Power Consumption..................................................................................37 Preset Timing Table..................................................................................38 15” and 17” CRT Rear Mount Touchmonitor Dimensions .....................38 Regulatory Information ............................................................................39 Warranty ................................................................................................41 Index ........................................................................................................43 vi - Elo Entuitive Touchmonitor CRT Rear Mount User Guide Precautions Chapter 1 Introduction Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor. Precautions Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety. About the Product Your CRT touchmonitor is a color display with the following features: ❑ 13.8-inch viewable image microprocessor-based display for 15-inch monitor and 15.7-inch viewable image microproces- sor-based display for 17-inch monitor. ❑ Supports a wide range of screen refresh rates with flicker-free picture quality. ❑ Plug and Play functionality automatically adjusts the monitor to its optimum performance. ❑ VESA DPMS (Display Power Management Signaling). ❑ VESA DDC1/2B compatibility. ❑ Patented touch technology from Elo TouchSystems. ❑ RS-232 or Universal Serial Bus (USB) touch interface. Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 1 Chapter 1 : Introduction 2 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide Unpacking Your Touchmonitor Chapter 2 Installation and Setup This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 7 items are present and in good condition: Monitor power cable CRT Rear Mount monitor with tethered video cable Mounting L-brackets (2) Elo QuickStart CD OR Software User Guide USB touchscreen cable Serial touchscreen cable User’s Guide, Quick Start Guide, and TouchTools CD-ROM Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 3 Chapter 2 : Installation and Setup Getting Started Selecting a Suitable Location ❑ Place the monitor at least 12 inches from other electrical or heat-emitting equipment and allow at least 4 inches on each side for ventilation. ❑ Place the monitor in a position where no light shines or is reflected directly on the screen. ❑ To reduce eye strain, avoid installing the monitor unit against a bright background such as a window. ❑ Position the monitor so the top of the screen is no higher than eye level. ❑ Position the monitor directly in front of you at a comfortable reading distance. 4 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide Mounting Your Touchmonitor Mounting Your Touchmonitor Your Elo touchmonitor is designed to be mounted in a variety of ways. The mounting brackets enable you to mount your touchmonitor horizon- tally or vertically. You can also use the keyholes on the bottom of the monitor for slide-in-place mounting. See Appendix C for dimension drawings of all mounting options. Note: You will need a Phillips screwdriver to attach the L-brackets. Your touchmonitor comes with two L-brackets (and four screws) that attach to both sides of the touchmonitor. Horizontal Mount To mount the brackets horizontally to your touchmonitor: 1. Locate the two holes on each side of the touchmonitor toward the bottom. Match up the two holes of one bracket to the holes on one side of your monitor. L-bracket 2. Place two screws in the holes and with the screwdriver, screw them in to secure the bracket. 3. Repeat steps 1 and 2 to attach the other L-bracket to the other side of the touchmonitor. Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 5 Chapter 2 : Installation and Setup Vertical Mount To mount the brackets vertically to your touchmonitor: 1. Locate the two holes on each side of your touchmonitor. Match up the two holes of one bracket to the holes on one side of your touchmonitor. L-bracket 2. Place two screws in the holes and with the screwdriver, screw them in to secure the bracket. 3. Repeat steps 1 and 2 to attach the other L-bracket to the other side of the touchmonitor. Bottom Mount You can also mount your touchmonitor