Case 1:14-md-02543-JMF Document 345 Filed 10/14/14 Page 1 of 712 UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -------------------------------------------------x IN RE: 14-MD-2543 (JMF) GENERAL MOTORS LLC IGNITION CONSOLIDATED COMPLAINT SWITCH LITIGATION CONCERNING ALL GM-BRANDED VEHICLES THAT WERE ACQUIRED This Document Relates to All Actions JULY 11, 2009 OR LATER -------------------------------------------------x 010440-11 725144 V1 Case 1:14-md-02543-JMF Document 345 Filed 10/14/14 Page 2 of 712 TABLE OF CONTENTS Page I. INTRODUCTION .....................................................................................................................1 II. JURISDICTION AND VENUE ................................................................................................8 III. PARTIES ...................................................................................................................................8 A. Plaintiffs .........................................................................................................................8 1. Melissa Cave—Alabama ...................................................................................9 2. Valeria Glenn—Alabama ...................................................................................9 3. Barbara Hill—Arizona .......................................................................................9 4. Courtney Williams—Arkansas ........................................................................10 5. Nettleton Auto Sales, Inc.—Nationwide Dealer and Arkansas Class Representative ........................................................................10 6. Anna Andrews—California .............................................................................11 7. Marc Koppelman—California .........................................................................12 8. David Padilla—California ...............................................................................13 9. Daniel Ratzlaff—California .............................................................................13 10. Randall Pina—California .................................................................................14 11. Nathan Terry—Colorado .................................................................................15 12. LaTonia Tucker—Delaware ............................................................................16 13. Pajja Jackson—District of Columbia ...............................................................16 14. Kim Genovese—Florida ..................................................................................17 15. Rhonda Haskins—Florida ................................................................................18 16. Joni Ferden-Precht—Florida ............................................................................18 17. Nykea Fox—Georgia .......................................................................................19 18. Barry Wilborn—Georgia .................................................................................20 19. Patrick Painter—Illinois...................................................................................21 - i - 010440-11 725144 V1 Case 1:14-md-02543-JMF Document 345 Filed 10/14/14 Page 3 of 712 20. Karen Rodman—Indiana .................................................................................21 21. Alphonso Wright—Indiana ..............................................................................22 22. Charles David Loterbour—Iowa......................................................................22 23. Trina & John Marvin Brutche Jr.—Kansas .....................................................23 24. Phyllis Hartzell—Kansas .................................................................................23 25. Elizabeth Stewart—Kentucky ..........................................................................24 26. Lisa West—Louisiana ......................................................................................25 27. Michelangelo De Ieso—Maine ........................................................................25 28. Harry Albert—Maryland .................................................................................25 29. Bryan Mettee—Maryland ................................................................................26 30. Richard Leger—Massachusetts .......................................................................27 31. Rafael Lanis—Michigan ..................................................................................28 32. Sheree Anderson—Michigan ...........................................................................28 33. Anna Allhouse—Minnesota.............................................................................29 34. Elizabeth D. Johnson—Mississippi .................................................................29 35. Linda Wright—Mississippi ..............................................................................30 36. Cynthia Hawkins—Missouri ...........................................................................30 37. Ronald Robinson—Missouri ...........................................................................31 38. Patricia Backus—Montana ..............................................................................31 39. Susan Rangel—Nebraska .................................................................................32 40. Sandra Horton—Nevada ..................................................................................32 41. Gene Reagan—New Jersey ..............................................................................33 42. Lorraine De Vargas—New Mexico .................................................................34 43. Javier Delacruz—New Mexico ........................................................................34 44. Renate Glyttov—New York ............................................................................35 - ii - 010440-11 725144 V1 Case 1:14-md-02543-JMF Document 345 Filed 10/14/14 Page 4 of 712 45. Nicole Mason—New York ..............................................................................36 46. Steven Sileo—New York .................................................................................37 47. Dawn Tefft—New York ..................................................................................37 48. Silas Walton—North Carolina .........................................................................38 49. Jolene Mulske—North Dakota ........................................................................38 50. Peggy Robinson—Ohio ...................................................................................39 51. Jerrile Gordon—Oklahoma ..............................................................................39 52. Bruce and Denise Wright—Oklahoma ............................................................39 53. Jennifer Reeder—Oklahoma ............................................................................40 54. Deneise Burton—Oklahoma ............................................................................43 55. Janice Bagley—Pennsylvania ..........................................................................43 56. Janelle Davis—South Dakota ..........................................................................44 57. Louise Tindell—Tennessee .............................................................................44 58. Michael Graciano—Texas ...............................................................................45 59. Keisha Hunter—Texas .....................................................................................46 60. Alexis Crockett—Utah.....................................................................................46 61. Ashlee Hall-Abbott—Virginia .........................................................................47 62. Michael Garcia—Washington .........................................................................47 63. Tony Hiller—Washington ...............................................................................48 64. Melinda Graley—West Virginia ......................................................................48 65. Nancy Bellow—Wisconsin ..............................................................................49 66. Henry Redic—Wisconsin ................................................................................49 67. Scott Schultz—Wisconsin ...............................................................................50 68. Bedford Auto Sales, Inc.—Nationwide Dealer and Ohio State Class Representative ...............................................................................51 B. Defendant .....................................................................................................................52 - iii - 010440-11 725144 V1 Case 1:14-md-02543-JMF Document 345 Filed 10/14/14 Page 5 of 712 IV. FACTUAL ALLEGATIONS ..................................................................................................53 A. New GM Falsely Promoted All of Its Vehicles as Safe, Reliable, and High-Quality .........................................................................................................53 B. New GM’s Advertising and Marketing Literature Falsely Claimed that GM Placed Safety and Quality First .....................................................................65 C. Contrary to its Barrage of Representations about Safety and Quality, New GM Concealed and Disregarded Safety Issues as a Way of Doing Business