IceWarp Unified Communications IceWarp Server Quick Start Guide Version 10.4 Printed on 29 August, 2011 Contents Quick Start Guide 1 IceWarp Server Overview ............................................................................................................................................... 1 IceWarp Server Highlights .............................................................................................................................................. 2 Getting Started ............................................................................................................................................................... 3 Download ........................................................................................................................................................... 3 Installation ......................................................................................................................................................... 3 Wizard ................................................................................................................................................................ 3 Activation ........................................................................................................................................................... 3 Add Domain ....................................................................................................................................................... 3 Network ............................................................................................................................................................. 3 Add Users ........................................................................................................................................................... 3 Login to WebClient ............................................................................................................................................ 4 Useful Links ........................................................................................................................................................ 4 Requirements ................................................................................................................................................................. 5 Hardware ........................................................................................................................................................... 5 Software............................................................................................................................................................. 5 Networking ........................................................................................................................................................ 6 Installation Process ........................................................................................................................................................ 7 Run Installation Wizard ...................................................................................................................................... 7 License Retrieval/Evaluation .............................................................................................................................. 7 Administration Interfaces ............................................................................................................................................... 9 Overview ............................................................................................................................................................ 9 The Console Menu Bar ........................................................................................................................ 10 Console Toolbar Customization ........................................................................................................... 10 ii Contents Saving Changes ................................................................................................................................................ 10 Languages ........................................................................................................................................................ 11 Help .................................................................................................................................................................. 11 Getting Your IceWarp Server Online ............................................................................................................................ 12 Disable Demo Domain and Accounts ............................................................................................................... 12 Firewall and Routers ........................................................................................................................................ 12 Dial-up Access .................................................................................................................................................. 13 DNS Records .................................................................................................................................................... 14 "A" Record Test ................................................................................................................................... 14 "MX" Record Test ................................................................................................................................ 14 Problems with DNS .............................................................................................................................. 15 Setup the SMTP Service ................................................................................................................................... 15 Basic Security Recommendations .................................................................................................................... 15 Advanced Security Recommendations ................................................................................................ 16 Security - DNS tab ......................................................................................................................... 16 Security - Intrusion Prevention tab ............................................................................................... 16 Server Diagnostics ............................................................................................................................................ 16 Creating Domains and Accounts ...................................................................................................................... 17 Create New Domain ............................................................................................................................ 17 The Primary Domain ..................................................................................................................... 17 Dial-up Access to ISPs Mailboxes .................................................................................................. 18 Create Administrator Account ............................................................................................................. 18 Create New User Account ................................................................................................................... 18 Setup Email Client ........................................................................................................................................................ 19 Before Contacting Support ........................................................................................................................................... 20 1 C H A P T E R 1 Quick Start Guide This document is intended to help first-time IceWarp Server users to get familiar with the IceWarp Server administration interface and basic features using the hands-on method of an initial software setup. It will also showcase the extra benefits of using IceWarp Server over other – similar – products. This document refers to IceWarp Server for Windows. Details on the Linux version can be found in Installation and Control in Linux guide. Latest revision of manuals is available on the IceWarp website http://www.icewarp.com, in the Documentation section. In This Chapter IceWarp Server Overview ...................................................................... 1 IceWarp Server Highlights ...................................................................... 2 Getting Started ....................................................................................... 3 Requirements ......................................................................................... 5 Installation Process ................................................................................ 7 Administration Interfaces ...................................................................... 9 Getting Your IceWarp Server Online ...................................................... 12 Setup Email Client .................................................................................. 19 Before Contacting Support ..................................................................... 20 IceWarp Server Overview IceWarp® Server is the ultimate unified communication solution. It is extremely robust, fully-featured, and easy to use. Since it first hit the market 10 years ago, it has evolved into a premium messaging and collaboration platform that provides a full