S T R A T E G I C P L A N 2016 – 2019 “Improving Lives” 1 | P a g e Contents Executive Summary .................................................................................................................................... 5 Section 1 – We Put People First ................................................................................................................... 9 1.1 Our Vison ................................................................................................................................................. 9 1.2 Our Scope .............................................................................................................................................. 10 1.3 Our Drivers ............................................................................................................................................ 11 1.4 Our Approach ........................................................................................................................................ 14 1.5 Equality .................................................................................................................................................. 15 1.6 Working Together ................................................................................................................................. 18 1.7 Strategic Planning and Commissioning ................................................................................................ 19 1.8 Delivering Services ................................................................................................................................ 20 1.9 Using our Resources Efficiently ............................................................................................................. 21 1.10 Our Place ........................................................................................................................................... 22 Section 2 - We Work Better Together .........................................................................................................25 2.1 Our Partners .......................................................................................................................................... 25 2.2 Secondary Care and Acute Hospital Partners ....................................................................................... 27 2.3 Partnership with the Housing Sector .................................................................................................... 28 2.4 Partnership with NHS Independent Contractors, Primary Care and Family Health Services ............... 29 2.5 Partnership with the Third and Independent Sectors .......................................................................... 30 2.6 Our People ............................................................................................................................................ 30 Section 3 – We Strive To Do Better .............................................................................................................31 3.1 Our Plans and Model of Planning .......................................................................................................... 31 3.2 Our Priorities ......................................................................................................................................... 31 3.3 Our Outcomes, Performance and Audit ............................................................................................... 39 Section 4 – We Are Accountable ................................................................................................................42 4.1. Partnership Governance ...................................................................................................................... 42 4.2 Practice Governance ............................................................................................................................. 44 4.3 Clinical and Care Governance ............................................................................................................... 45 4.4 Staff Governance ................................................................................................................................... 45 4.5 Financial Governance ............................................................................................................................ 46 4.6 Financial Framework ............................................................................................................................. 47 Section 5: Glossary of Terms .....................................................................................................................52 2 | P a g e Appendix 1 – Delegated services ...................................................................................................................... 59 Appendix 2 – Legislation Summary ................................................................................................................... 62 Appendix 3 – Strategic Needs Assessment ....................................................................................................... 65 Appendix 4 – Housing Contribution Statement ................................................................................................ 65 Appendix 5: Our Wellbeing Localities .............................................................................................................. 66 Appendix 6: Overview of Our Plans ................................................................................................................. 67 Appendix 7: Summary of Key Priorities ............................................................................................................ 71 Appendix 8: Document Wallet (Our Existing Plans) ....................................................................................88 Appendix 9: National Outcomes Indicators ................................................................................................90 3 | P a g e Introduction We would like to welcome you to Inverclyde Health and Social Care Partnership’s first substantive Strategic Plan. This marks us entering an exciting new phase of how health and social care services are planned and delivered in Inverclyde, building on our established integration arrangements (through the former CHCP). This new phase will see a much stronger focus on changes that make a real difference to the people who need our services. Our Health and Social Care Partnership (HSCP) has been set up in response to the requirements of the Public Bodies (Joint Working) (Scotland) Act 2014, often referred to as the integration legislation, but here in Inverclyde, we have had integrated services since 2010. That means we have strong foundations to take forward our vision - Improving Lives. This vision is underpinned by the values that: We put people first; We work better together; We strive to do better; We are accountable. This Plan aims to set out the improvements we hope to make, based on these key values and what local people have told us that they want. The Plan reflects these values, and describes what will change over the next three years. The Integration Joint Board (IJB) will oversee the Plan’s progress, and we will report our business through our website at (www.inverclyde.gov.uk/health-and-social-care). Councillor Joe McIlwee Ross Finnie Inverclyde IJB Chair Inverclyde IJB Vice Chair 4 | P a g e Executive Summary Introduction We would like to welcome you to Inverclyde Health and Social Care Partnership’s first substantive Strategic Plan. Inverclyde HSCP is built on our established integration arrangements (through the former CHCP), and has been set up in response to the requirements of the Public Bodies (Joint Working) (Scotland) Act 2014, often referred to as the integration legislation. Our vision is Improving Lives, and this vision is underpinned by the values that: We put people first; We work better together; We strive to do better; We are accountable. This Plan aims to set out the improvements we hope to make, based on these key values. We put people first: When we talk about people we mean: anyone who uses or may need to use local health and social care services in Inverclyde; the families and carers of people who use services; anyone who contributes to the planning and delivery of local health and social care services (such as our workforce, local people who engage in our involvement networks, and our partners in other statutory independent or third sector organisations). We recognise that the HSCP exists to provide the supports to enable people to make the most of their own abilities and to help them to overcome any problems or barriers to a better quality of life. We will measure our success or otherwise, based on the extent to which we make a positive difference in the lives of the people we serve. We work better together: We believe that lives will be improved though a combination of the supports that the HSCP can deliver, and the arrays of other supports that already exist within the communities of Inverclyde. From unpaid family carers and volunteers to a range of third sector organisations, Inverclyde benefits from a strong sense of social justice and community spirit that will have a crucial role in shaping our future. The integration legislation aims to bring community health and social care services together across each Scottish local authority (council) area, into local Health and Social Care Partnerships. These partnerships